This place is awesome!!! It has everything you need from a bolt or nut to flipping carpet. But,…read morewhat I really look for in a hardware store, is that old-timey charm and helpful people. We seriously looked like fish out of water (no pun intended) in that we were looking for fishing gear because we left all ours back in Chicago. The guy who ran the fishing and tackle department was so knowledgeable and even pointed us to the sale isle in that we were looking for something for the kids. The place was clean and organized - complete with an old fashioned popcorn maker and that darn gumball machine that my kids go crazy for. The nice young man at the counter and my husband exchanged about their military experiences and thank you's and we were on our way. BUT - that's not all! There was a great little market in the adjacent lot on Friday afternoon where we picked up some fresh veggies, bread and meat for dinner. Very charming place -- treated like the first customers of the day, even though we most likely kept them after close. Thanks Koltes!

From the owner: Koltes has hardware, lumber, garden center and interior design centerread more

Just wanted to show these hard working folks at ACE some love for the outstanding customer service…read moreexperience I received from their entire staff over the past few days. I called and spoke to several different employees over a few days spand of time asking them several different questions prior to making a major decision on purchasing (2) different styles of grills. One a Traeger Smoker and the other a new gas grill Weber Genesis II 335 stainless steel. They were so patient, informative, and knowledgeable. It helped make my decision easy, where I wanted to spend my hard earned money! Both Gabe the store manager and Collin were terrific. They both went out of there way to make sure every detail was covered with such a big purchase like this. Answered all my questions, got me any and all deals or discounts that could be applied! Just overall a wonderful experience from this store and their staff so I wanted to share with everyone. Purchased the grill and all the goodies to go with it Monday and it is sitting on my deck ready to use on Tuesday. Hats off to you and your team. Even your delivery driver Jeff was top notch! Highly recommend them for any needs. ACE is the place that I'll be sending my friends and family too for any business in the future! #Cheers

We love ACE of Sauk Prairie. And a special shout out goes to…read moreDick!! He is the best and most friendly sales person we've ever encountered. Always enjoyable to talk with him. He's sooooo helpful and knowledgeable about everything Ace. He is an asset to the store. Thank you Ace. Thank you Dick!

Very helpful staff, and usually decent deals on stuff. It's a smaller size store, so the selection…read moreis a bit limited, but they usually have what I need. A few bumps here and there, as I rented a roto-rooter and it didn't have the cable (oops), and some things are out of stock when I need them, but otherwise great. I really like not having to wonder the store looking for the right isle and item.

Amazing service! The young man who assisted me was very polite, knowledgeable and kind.read more

This is my go-to station for fueling up the car. It's the only place around that I know of that…read morecarries non-ethanol gas. It's great for all the toys, but my car loves it too - much better gas mileage. It's worth the extra cost per gallon... Once in a long while I'll need a coffee or something to eat. The convenience store is plenty nice with lots of offerings. I wouldn't do my grocery shopping here, but it's great for a coffee and breakfast sandwich in the morning.

Cant even find my way around this place. Still don't know what in it. Bunch of stuff not put…read moretogether yet.

Very easy in and out here. Friendly workers that were very helpful. Pretty good hardware store.read more

In this era of big box hardware stores, I really appreciate this locally-owned and operated store…read morenearby. While the store looks small from the outside, its inventory of products is surprisingly robust, allowing me to avoid the aggravation of shopping at the Madison Home Depot. While their prices are slightly higher, I save time and gas money by shopping locally. What I like most about the Waunakee Ace is the friendly and knowledgeable staff. I never have to search for an associate or wait helplessly at the help desk. Whether I need a certain type of wall hangers, the best paint option to touch up the bathroom wall or the right type of putty to repair a traditional plaster wall, the staff here patiently advises me on the pros and cons of each option. They make my trips to the hardware store soooo much faster and easier than any visit to a big box store. Other things I like: * Finding a good parking spot is always a breeze. * The Ace Rewards card offers rebates in the form of coupons based on how much you spend there. Even with my sporadic purchase history, I've received at least $50 of free stuff over the past couple of years.

Perfectly nice little hardware store. You can get a nice variety of things. The owner who is…read moreusually at the counter is very helpful. I like the hardware store in Mazo a little more, but for Spring Green you can get most things you need.

Always helpful! I'm not a fix-it person so I'm always grateful for guidance and suggestions…read more Recently I was hoping to deal with some cat damage on door jamb (apartment, not my place) ...Ray provided perfect assistance. Much thanks.

We just moved to Black Earth and having this store down the road is a huge bonus! They have a ton…read moreof good stuff for very fair prices. Every time I've gone in someone has greeted me and asked if I needed any help. This past Saturday I literally brought my TV with me because I can't find the proper screws for the base. A younger guy took the screw I had most recently purchased (my 3rd attempt), sized it and then took several attempts to find the correct screw. He was running in and out of the store to fit it on the TV (never ended up finding it). At one point another guy was helping us too. This type of service would NEVER happen at the big box stores or even most of the small-town stores. Very appreciative and will visit this store before I go into town to the big box store!

As far as hardware stores goes this place is great. Nice people who will help with any projectread more

The people are very nice but they have no good systems and no good communication in departments or…read morebetween departments. The skeleton system they do have falls apart if one employee calls in sick or there is one break in the chain. No back up people and they don't return phone calls even when promising to do so.

Very poor service. I have taken my snowblowers and lawnmowers for repairs and maintenance. On…read moreoccasions they didn't even call when the item was repaired and ready to pick up. On other occasions, the repairs were done incorrectly, had to take it back again, and then charge me again. Not any more. I have found a different place. The work is done promptly, politely, and half the price.

Make sure you receive and check your receipts at Virch's. The prices displayed on the shelves are…read morelower than the prices charged at the register. When this was brought to the owner's attention, his response was: "The shelf price was from last July. The price is higher now, we just haven't printed new tags." Apparently the entire store could be rearranged, but pricing can't be updated. Regardless of the reasoning, he refused to honor the listed shelf price and simply said, "It happens, it's not our fault." Actually, it is your fault . If you own and operate a business, accurate pricing falls on you. Customers should not have to double-check whether shelf prices are correct every time they shop. We ended up returning the item and bought the exact same part at the local auto parts store for significantly less. Just a heads up for anyone shopping there: pay attention to what rings up at checkout.

Very friendly and very helpful. Great customer service. Will definitely go back. Will recommend to…read moreothers.