This store had employees walking everywhere on their phones. Wasn't helping at all, I was getting…read morean oculus and a remarkable. I waited for 10 minutes by the tech section for someone to grab it. Nobody came by to ask if we needed help. I stopped by the front asked to get both of the items. When the employee is helping me I told him, their website was one in stock, but he told me I was wrong and I must've been looking at the wrong information on BestBuy.com. Clearly it was. Walks away from me when I asked to just grab the oculus. Had to ask someone else, Julian F, stepped in and got it for me and helped me. Dont go here unless we want no customer service.

John was helpful in our purchasing a dish washer. He wasn't pushy to get us to make a purchase…read more Thank you John.

The only draw back is they have a tiny parking lot. It's easy to miss. This place is awesome. They…read morefixed the problem with my laptop right away. It was a charging issue, even though I had it plugged in at home it wouldn't boot up. They charged it overnight & it booted right up. They would mot accept a dime from me. I will definitely be going back for all future repair needs.

My Dell desktop crashed and I couldn't access my financial data (and had no backup). Yikes! I…read morecalled Remachines and immediately spoke with Boa -- she was amazing! After looking at my CPU, Boa was able to explain my computer's problem in terms I could understand, was patient with my questions, and ultimately restored all my data. Remachines also conveniently accepted my old PC and peripherals for recycling. I would return to Remachines in a flash if I had further computer issues. Thanks, Boa!

No better local resource for all computer problems. Bao is highly competent in assessing issues,…read moreproposing solutions, and executing them in both a timely manner and at more than reasonable costs. Don't bother looking else where- go to Remachines directly.

Super knowledgeable and helped us right away. Opened up our computer, diagnosed the problem. Highly…read morerecommend

We hired Tyler's Company now twice & both services we received EXCEPTIONAL CUSTOMER SERVICE by…read moreTyler & his staff. They met our needs. Their information was very helpful as was their performance. I am only hiring ANDERSON PS for ALL of my Computer needs in the future. They are amazing, trustworthy, caring, & provide the BEST CUSTOMER SERVICE. Their costs are very reasonable, too. Their communication is wonderful & we are disabled where they accommodated our handicap limitations. BRAVO ANDERSON PC being so helpful & caring to us during our technical needs. FIVE STAR SERVICE

I was in need of immediate help with my computer after downloading a virus. I was hoping for…read moresomething local, so I called AndersonPC and left a voicemail (in my panic, I left him an email, too). He called me back within minutes and set up a time for that evening. Tyler, the person I dealt with, was extremely professional and did not make me feel like a dum-dum (I already felt like one because I am one). He also answered my email immediately. I dropped my poor sick computer off that evening after giving him all the information I had. He said he'd call me about it tomorrow (a Friday) and told me about the rates. Again, very courteous and pleasant to deal with. He did call back the next day and I had my computer home and plugged within 24 hours of leaving it with him (there is also a new customer discount that I didn't know about but that he applied to our bill). And they lived happily ever after except that I then made some bad choices and ended up doing a system restore that took it back to, you guessed it, after I downloaded the virus and before he cleaned it up. UGH. I emailed him, he called me, he fixed the computer and it was home again that night. (He also explained how the virus was able to return in a way that made sense.) I would not hesitate to call AndersonPC if I had another problem (also, I am no longer allowed to mess with my computer).

Love this place and helpful polite service love love there products I never have to pay down paymentread more

If you're looking for a way to own really nice name brand furniture, computers, TVs, stereos,…read morecameras, video game consoles and decor for a low bi-weekly payment.... this is the place to go! I've visited the new location at 720 S. Gammon Rd and they were very welcoming and helpful. The best part is that they report to the credit bureau monthly! **DON'T EVEN THINK ABOUT MISSING A PAYMENT THOUGH** Their collection guys are like ninjas!

Chris was very quick to respond to my request for help replacing my fan in my laptop. They offered…read moreto inspect the device to determine the cause of the loudness of the fan. They offered good pricing and efficient service. They came to my house to do the work on my laptop.

These people continue to prove they are a quality business. I had my machine serviced by another…read morerepair place, and they left the job half-done. Just got my machine back from these guys, and the issue it was having is cleared up. Many thanks for solving something others could not! Reasonable $$$, too.

I took my phone into Tech Heroes after Best Buy said I would have to replace the phone and my…read morecheapest of the three options they gave me was about $400. Then, one of the employees finally suggested Tech Heroes take a look and see what they can do. They ended up fixing my phone in about 2 minutes and it cost me nothing! I was litteraly about to spend $400+ to upgrade from a 6 month old Samsung S5 to a new Iphone... Bottom line, if you have phone troubles, go to Tech Heroes fist. Eric

Needed an expensive repair and they guided me to a better solution. Integrity demonstrated…read more Thanks!

While I back up online and offsite due to a complicated failure I was without a complete image of…read morenearly 6TB data back to 1992. Gillware and their team are true professionals. Did an online intake, received a phone call Christmas Eve morning to confirm everything. Great updates and proposal before providing a method of payment. By 30 Dec my replacement drive with 99.999% of the recovered data was in the way back to me. Do know if they needed clean rooms or the level of effort needed or the time required. Just know they took a inop drive and got the data off. Just like an lawyer, dentist, pilot or doctor sometimes you pay for experience and in my opinion it was worth for 30 years worth of files. While I hope to never need their services again, they are the only ones I would trust my digital footprint too. While not inexpensive you are paying for their knowledge and experience. If is was so simple and fast then you could do it yourself or maybe hire the "neighborhood geek" or you could pay the experts to professionally recover your important data. While my choice may not be the best for everyone glad I paid Gillware to do it. However, we will be installing a RAID 5 NAS as part of our new 3-2-1 back up plan.

Take it from a software engineer, you'll wanna read this review before you go with this company…read more You are about to invest hundreds or thousands of dollars in your repair, its worth your time to spend a few minutes reading this review. I have included email quotes from the company in my review too Summary: Gillware is very good at what they do, but they will take as much of your money as possible even if its an easy fix. I ended up paying them over $550 plus $28 shipping for a 20 minute fix, and I didn't get all the files I expected. The good: -They uploaded the recovered files to their website so I could preview the file NAMES (this does not mean you can open / download the files) before purchase, which was very valuable to me. It was nice seeing exactly what files were recovered before I put my money down -They are protective of your data once they recover it: once they ship your recovered data back to you on an external hard drive, they keep a backup on site in case it gets lost in the mail or if you need to access their backup -They are responsive and reasonable to deal with. The website is fast and easy to use The bad: The file previewer is misleading, to say the least: For me, it showed that there were 5155 photos recovered (.jpg, .png, etc.). I was very excited to hear that they recovered that many of my personal photos, but when I got the drive back, there were really only 900 personal photos that I took with my camera which were recovered. The rest of the 5155 quoted photos were SYSTEM RELATED PHOTOS. What this means is they are images that you don't care about, images that came with your software, operating system, or applications, icons, etc. I recommend you don't let the file previewer fool you, and realize that there are a TON of system generated files (which show up as images: .jpg, .png formats) which will be recovered. When I spent my money, I thought I was getting 5155 photos, or about $0.10 per photo which was worth it to me. When I found out that 4000+ of those photos were system generated, this was slightly annoying. The worst part of this is that Gillware did not warn me about this at all before taking my money. They should have cautioned me saying: "hey, even though it says 5155 photos were recovered, most of those are system generated photos / items that you probably don't care about". But they didn't and the website doesn't warn me of this trap either Once Gillware finished recovering my data, I asked them what was wrong with the drive. I was surprised to find out what a simple fix this was for them. All they had to do was move some of the harddrive heads and reinstall the firmware on the harddrive. Here is what they said: "During the evaluation the engineers have determined that the firmware on the drive (the brain on how the drive works) had died and we had essentially replaced/repaired the firmware to ensure that the drive knew was it was doing. From there we had also released the read/write heads that were stuck to ensure that we can read the data off of your drive successfully." "Some cases are easier for our engineers to complete the recovery during the evaluation process rather than sending it back into the lab for further work if the customer decides to proceed. Essentially we are taking a gamble that you will agree to move forward with purchasing your data by working on it ahead of time. This route saves us and customers on wait time." In english, this means that it took them less than 1 hour to recover my data, and the drive didn't even need professional LAB work to be repaired. They charged me $550 plus $28 shipping for the recovery operation. Meaning, I paid them $550 per hour, and they didn't even need to send the drive to the lab. That is RIDICULOUS! They don't need $550 / hour for non-lab work. And I honestly don't even think it took them 1 hour to fix my drive. Most likely 20 minutes, if that I know that $550 is cheap for data recovery, but if its only a 20 minute repair, you would think that they would provide a discount.

Every time I go to Graphite, they fix my issue quickly and easily. They're great people.read more

I had a MacBook Air (2018) that I tried to "wipe clean" over many frustrating hours. I had spent…read moremaybe two weeks off and on failing at making this computer work and I was screaming about "disks" and "operating systems" before finally caving and asking Apple for help. I could not bring myself to go to the dreaded Apple store, but then I saw that Graphite would take my service issue and thought I would try it! I wish I had just gone here weeks ago they made it so easy. I arrived at 2:20 per my scheduled appointment and my computer was ready within 2 hours. They guaranteed next day, but got it done in 2 HOURS!!! I am over the moon that all my frustration would be solved by $50 and the expertise of Brodie and Isaiah at Graphite -- thank you so much!

Due to the employee giving me incorrect instructions I ended up with one copy that wasn't sized…read moreproperly and was still made to pay for it. Even though the employee set the machine up wrong. While it was only 18¢ or thereabouts, that's still a bit annoying. 2 machines for self-service, with a full-service area too. Nothing special, but enough to handle most small copy jobs.

This location is going out of business, so it was a bit of an atypical experience. I was running…read moreerrands in the area and saw a gentleman standing on the road with an "up to 80% off" sign so I decided to stop in since I am in need of a laptop riser. After combing the store, I couldn't find any - hard to say if it was because they had sold out or just don't carry them in their usual stock. I checked out a couple of other items I could use like a bluetooth keyboard and HDMI cable, but those items have not yet hit mega-sale status. They're not bad buys (30% off if I remember correctly), but they still had many in stock so I'm willing to take a gamble on them coming down even farther in price. The downsides were that I wasn't able to find a single staff person to ask for help finding what I was looking for and that the registers were clogged up with people - there is no way to exit the store without walking through a register line, so I had to try to muscle my way through all the skeptical folks that seemed to think I was going to cut them in line despite not having anything in hand to purchase. Again, hard to say if this was just due to them cutting staff because the store is closing, or if it's just how things are run. I've popped into Office Max a few times over the years, and there was nothing memorable. The last time was a couple months ago when I needed a laptop case - I was able to find one that didn't seem to have a corresponding posted price tag and took it over to a register to get it scanned. No one had come by to help us, but it was also the very first shelf upon entering so we didn't really need a whole lot of assistance. *shrug* Worth stopping in if you are looking to score some deals on the cheap before they shut their doors.