The only draw back is they have a tiny parking lot. It's easy to miss. This place is awesome. They fixed the problem with my laptop right away. It was a charging issue, even though I had it plugged in at home it wouldn't boot up. They charged it overnight & it booted right up. They would mot accept a dime from me. I will definitely be going back for all future repair needs. read more

My Dell desktop crashed and I couldn't access my financial data (and had no backup). Yikes! I called Remachines and immediately spoke with Boa -- she was amazing! After looking at my CPU, Boa was able to explain my computer's problem in terms I could understand, was patient with my questions, and ultimately restored all my data. Remachines also conveniently accepted my old PC and peripherals for recycling. I would return to Remachines in a flash if I had further computer issues. Thanks, Boa! read more

Very helpful! Reasonably priced as well. Went in with a laptop issue and had it fixed in under an hour.

The "Vostro" that I bought from Remachines in 2017 finally ground to a hault in late 2023. The owner said I could speed it up by adding storage space to it or use my yellowing store credit on a newer, rehabbed "Dell" which happened to also be on sale. For $99, I walked out with the newer rehab. I plugged it in and with very little setup, I was again operating a lightening fast computer. It felt good about patronizing a local shop which is also trying to keep stuff out of the landfill. If you have not tried a rehab, I recommend Remachines as a good trial. They stand behind their work. Don't let the humble storefront fool you! read more

I brought them a laptop that needed its screen replaced. Boa quoted a very reasonable estimate based on the nature of the necessary repair, and said it would be ready in 1-2 weeks. Three business days later, to my pleasant astonishment. I received a message notifying me the repair was finished. Included were screenshots documenting the end result, and a final price equal to the initial estimate I was given. I am extremely satisfied with their work and I am extremely satisfied with the experience I had doing business with them. From now on they will be my "go-to" business for computer repairs and I would absolutely recommend them to other people. read more

I've gone to Remachines on Sherman Avenue (near Commercial) when I had problems with either of my two laptops, and I've never been disappointed. Big problems or small, software or hardware, Remachines handles them all, at fair rates, and with transparency about how much work is likely to be involved so the customer can make informed choices. Great place. read more

I love this place. This is where I go to get my technology first. I'd way rather spend my money at Remachines than on Amazon, because Remachines always has really good deals on equipment and plenty of it. The quality is top-notch on their gear. I bought a gaming computer that happened to be there for a really, really good price, completely upgrading my experience. I love it. 10/10 for value and quality. The only times that I've ever had problems with gear I bought from there, they've exchanged or fixed it right there on the spot. Another great reason to come here is the lady who basically runs the show. She's knowledgeable, fun, and hooks me up with what I need. I can always trust Remachines over some big dirty corporation. read more

Once, I took my laptop to be fixed in another shop. I was in a rush and it was right across the street. Big mistake. Remachines is the only place in town where I don't have to worry about the quality of service. They are diligent, knowledgable and operate with utmost integrity. It is the the best place to go when your machine needs some love. Thanks guys! read more

HIGHLY RECOMMEND. I had Linux laptop with a bad battery and a problem with freezing. They diagnosed a bad SSD and were able to replace both in a speedy and cost-effective manner and went the extra mile to make sure there were no other issues. read more

Had them but together a custom build for me. Contacted them through the website. They walked me through everything! This is coming from a guy who knows nothing about computers. The assembly took like a day. My computer is flawless. Thanks again. read more

Remachines is a certain blast from the past. I took my friend who had experienced computer stores in other places before (outside Madison), where you could just tell them what you wanted, and they would just make it happen. Remachines is like that. They give honest answers to questions. We had trouble with a competing used computer stores where they just tried to sell you what they had, and the computers at the time didn't have wireless cards at that particular vendor. Nate laughed at the question, "do these laptops have wireless?" "what good would they do without wireless?" We had another store in town that is kind of bargain bin warehouse style. They had these laptops without wireless. Refurbished shouldn't mean you aren't picky. read more

I am so grateful I brought my macbook air to Remachines. Bao's expertise, transparency, problem solving and support has cemented Remachines as the business I will always take my computer to. Especially for macbook users, I urge you to bring your computer to Remachines before heading to the Apple store. read more

I'm very happy with the computer set-up and repair services I have received at Remachines. They are experts at diagnosing and resolving difficult and troublesome issues. I've also noticed that they have a large selection of well-priced used computers, monitors, cables and parts. Highly recommended! read more

I found Remachines when looking online for a place to recycle VHS tapes. Nate replied quickly to my inquiry (on a Sunday no less!). I went and for a nominal fee got them all recycled. I also made a purchase thanks to Boa, the amazing, efficient employee who was working that day. I will definitely be back!! read more

"I can fix it!!" the Mister told me. Fast forward two days... the computer is now not even booting up. Black death screen. No little fan whirling. Nada. At this point, it was time to pry the dead lil' computer out of the Mister's grip and trek downtown to Remachines. The friendly folks there got me squared away in no time, just a matter of days. Prices were affordable and I was offered options with varying prices (do I want my computer back with a new hard drive? or do I want my data transferred to another computer?, etc.) Yes! I want it all!!! They were able to save all my data, get it loaded back onto my ol' computer, give me a new hard drive, load programs back on & give me virus/malware software. Total price, about $200. There is an extra charge for using credit cards so I paid with the cold hard cash. Personal checks are not kosher, fyi. Note: They will also look at something for free and there will be no charge if they can't recover data (i.e., my SIM card from an old phone that is wonky). Visit are by appointment so just make sure you call first to make sure someone is going to be there and not off-site. They currently are located downtown but rumor has it they will be moving very soon to a northside location which will eliminate the parking problem. Yay! Overall a great experience, I was glad they were able to save all my stuff and I would certainly recommend them! read more

When the craptastic Dell Studio laptop I've been using inevitably broke down, I was in the market for a computer repair guy / gal. So I typed "computer repair" into Yelp and noted the glowing review of Remachines by Scrantz L. So on Friday, I made the pilgrimage to from Waunakee to Remachine's location on the Square to see if they were as good as advertised. The Verdict: Nate of Remachines rocks. He quickly diagnosed the problem, researched potential solutions and provided me with an estimate an hour later. During that time I took the laptop to Midwest Komputer who wanted to charge me $59 to run some diagnostics before providing me with an estimate. For reals, bro...I think not! Dude, I can see that the wire between the power button and the motherboard is disconnected. Can I charge you $59 for that visual diagnostic. Sorry, I digress. So, I dropped of the laptop with Nate who indicated the repairs would be completed by Tuesday. On Monday, I get a call from Nate indicating the repairs are complete. Sweet! Nate not only reconnected the broken wire but also fixed the defective hinge that caused the problem in the first place. I couldn't be more pleased. And as Scrantz mentioned in her initial review, Nate thanked me for the business. If (or should I say when) the ol' Dell Studio craps out again, I'll be using Remachines to make things better. Bonus content: * Outside the office of Remachines are some old school arcade games (DigDug, 1943, Time Pilot). I enjoyed the trip down memory lane while waiting for Nate to finish up with another customer. * Because of the location on the Square, finding a parking spot was a pain in the keister. * There are coupons on the Remachines website to help cushion the cost of the repairs. Also, you get $10 off if you like Remachines on Facebook. * There is a 5% surcharge for using plastic to pay for your repairs. * As Scrantz mentioned in her review, Remachines also sells refurbished computers. Bottom line, if your computer goes on the blink, I highly recommend Nate of Remachines. He is knowledgeable, prompt and courteous. read more

Remachines is a hidden gem among all the other it/computer services. Nate has saved my butt twice now with data recovery. It is super nice to have such quick, effective service so close to home. Really. read more

Remachines - IT Services & Computer Repair Near Me - Madison, Wisconsin

My first interaction with Remachines was for business. We have two desktop computers used as cash registers, both from Remachines. When one encountered a problem, I called the Remachines office, walked the computer over to them, and they fixed it on the spot - no charge. For comparison, I have a friend who had the exact same problem with a new computer from Best Buy, and it took WEEKS to get her machine fixed. For business, I simply could not have waited, and would have had to purchase a replacement in the mean time. Computer hardware always has a chance of failing (new or used) but when you get it from someone who stands by their work that's far less of a worry. Since then I've bought three devices from Remachines (a laptop and to tablets) and had friends buy others. Each one came at the price you would expect to pay if you got a good deal on Craigslist, but was top quality, with no crapware or any of the problems you risk with buying hardware online. I called Remachines once for network support, and was completely satisfied with the experience. I'm pretty handy with computers myself (I build my own PCs and networks, and I've worked various kinds of tech support for years.) so I was pretty frustrated by the time I called for help. Nate came by the next day, showed me what I had missed, and had everything running smoothly in about 15 minutes. I really appreciate getting tech support from someone who knows MORE than I do rather than less! read more

Rescued once again!! Picture this - you work at home. You get the dishwasher running, the laundry started and get into your office ready to start the day. You push the power button on the computer and NADA. No click - a limp button. AGH. Call Nate. He says, "Bring it in." - and I do. ***NOTE- they have a new 464 N Sherman storefront location which is easy to get to with no parking issues ever, in addition to the place downtown. In 45 minutes I am heading home with a new power supply installed. Luckily they had one in stock and it was such an easy job (for them!) they did it right away. I am so so grateful! Thank you Nate and team for your no bullshit computer fixing shop. Note 2- if you pay in cash you get a small discount. read more

I had so much stuff to recycle and emailed Remachines to see if they would take it. Not only did they take it all, they picked it all up at no charge! This stuff was very heavy. We're talking large floor speakers, DVD player, stereo receiver, turntable, monitor, printer, the works. The speakers were almost as tall as the very nice young woman who did the pick up. Fast response to my original email, fast scheduled pick up. Best customer service I have received in a very long time. Thanks, Diane read more

They are awesome. They recovered my data and would were super polite and responsive. I had an ancient NAS drive that died. Of course I didn't have a recent backup. One place told me that they would only take it if I brought in the hard drive separately. So I try to get it out, but I am left with a total mess. I bring the whole thing in a box, the screws I managed to remove in a baggy. To their immense credit the woman who took my drive did not laugh me out of there. I was emotionally prepared that nothing would be recoverable. She said it might take a few days because she was the only one in that week. No problem from my end. And lo and behold a few days later she called and said she had recovered my data. I highly recommend read more

My computer has been running hot, so I e-mailed them Sunday evening to see if they offered cleaning services. Nate was back in touch with me within an hour to confirm that they could, and for a very reasonable price ($10). I was able to make an appointment right away. I parked on the N. Carroll St. ramp, and it was a very short walk to the office. Nate and I had a chance to talk while we were taking the elevator up to the shop, and I was very impressed by the depth of his expertise and his ability to explain things clearly and simply. We booted my computer after cleaning and I could feel the improvement in how well it ran. Nate diagnosed that one of the bearings on my fan is broken, which was causing part of the problem. He offered to do some research and get back to me with an estimate. He e-mailed me with information and an initial quote within one hour. The quote was very reasonable, and I am definitely planning to come back to have them do the work. read more

Finally a local business I can trust with my computer woes! Nate has really taken care of me every time I have an issue, whether it's finding the right router for my parents' house, taking care of hardware breaking down (I'm looking at you HDD!), or troubleshooting annoying software issues. He really knows his stuff, and really knows how to value customers. read more

I somehow managed to destroy the charge port on my laptop. I brought it somewhere else first and the guy worked on it a few weeks and couldn't fix it, so he referred me to Remachines. I brought it here and Nate was able to fix it in a timely matter and at a reasonable price. He is super friendly and always updated me on the status of my repair. Hopefully my computer won't be breaking again in the near future, but if it does, I will definitely be coming back here! read more

I had damaged the power jack on my laptop and took it to Nate based on the previous Yelp reviews. He made a quick diagnosis and repaired it within a few days. And his charges were very reasonable. What's up with that? SOOOOO unlike other computer repair experiences I've had in the past where they charge you a fortune just to touch your machine, plus treat you like a dope, or worse, have no clue what they are doing and bollix everything up worse than it was in the first place. Hooray Nate! read more

I called in this morning to REMACHINES and owner, Nate, was extremely helpful. He was immediate with his assistance and genuinely cared about follow up to make sure my problems were fixed. REMACHINES is the unicorn company you have been looking for. Quick, friendly and trustworthy with your computer needs. I highly recommend them. read more

Very pleased with remachines. Wonderfully informative nerds will cater to your computer needs while you enjoy a complimentary game of Ms.PacMan And a free pony. read more

I have been going to Remachines for several years now with my computer needs. Besides courteous and attentive, staff there are knowledgeable and efficient. Their prices are reasonable and their professionalism is of a high caliber. Not only do they service computers, they have a variety for sale--and they do a great job of matching you to the computer best for you. Recently I upgraded (to the Dell laptop I am using right now); I should have done this much earlier. The data transfer from the old to this new computer was smooth and quickly done. I was also given ample instruction on what was new about my new computer. I am very pleased. I also know that, should I have any future computer needs, someone is on hand at Remachines to help me out. I recommend them most highly. Gerry M. read more

I went to them asking for an estimate on a repair for my Asus Laptop. The manager, Nate Sperloen, got back to me simply stating that they wouldn't even bother because the repair would be too difficult and too much work. I had already gotten two other quotes from different repair shops and both of them didn't seem to think my problem was "too much work". I work with computers daily, and I will never go to Remachines when I need servicing in the future because of this experience. You can't trust a company that refuses to work just because the jerk in charge thinks it'll be "too hard". If you need work done on a computer I very highly recommend that you take it elsewhere. read more

I go to Remachines for all my computer needs. They cleaned a virus off my laptop and installed some virus protection for me, and sold me a new wireless card after I broke mine. They've also helped me find a new laptop battery and a power cord. They're a great value if you don't want to spend a lot and are looking for a deal on your next piece of computer equipment. I've never had a problem finding parking on the square when I come to see them either. When it's time to buy my next laptop, I'll go to them because I know they'll hook me up with a dependable laptop for the best price. -- Britt K. read more

New to the area, computer got a virus. Found this place on yelp. Talked to Nate, took my computer in and he hooked me up for real cheap. Don't waste your time with geeksquad. Nate is a good dude. read more

Nate has helped me set up a computer for streaming to my TV. He is knowledgeable, honest and fair. I would highly recommend ReMachines for anyone trying to get the most out of your computer systems. Michael read more

$50 just to tell me what's wrong with it. I think not. Most of the top-notch shops provide free estimate these days. I took my business elsewhere. read more

I was led by their great reviews and service description saying they fixed Android LCD screens. I emailed with my phone model and asking for an estimate for a complete screen replacement if I bought the parts. Waited almost a week for response just to be told they "weren't sure" and I would need to bring it in and they could tell me. Didn't inspire any confidence in their services, took my business elsewhere. read more

Best place ever!! Nick & Bob saved my MacBook Pro when the screen blinked out. Crazy, affordable & great repair price & fantastic service. Sooo much better than Graphite, where creepy inept service rep was only interested in selling me a knew machine and gave me the hard sell! Nick saved me thousands by offering up a simple fix!! I will only be recommending ReMachines to business associates, friends & family from now on!!! Remachines restored my faith in humanity!!! read more

Quick accurate diagnosis at a very reasonable price! I will be returning for future computer issues.

The easiest, most cost effective solution for IT issues in Madison. I've purchased computers and printers that Nate refurbishes and they work like new for a fraction of the price. Fast response to emails, very knowledgeable, great service. Buying new is for chumps, Remachines is proof of it. read more

Bob at Remachines was very helpful! He took a close look at my 2011 Sony Vaio after it crashed. He explained my options and answered all my questions. When I get a new computer, I'm definitely going back to Remachines because they are very knowledgable and great at explaining to computer illiterate people like me what the issue is! read more

Went in looking for a refurbished PC laptop and got exactly what I was looking for. I was showed everything I need to know about the computer, the business, everything. If you anyone is in a similar situation as me (wanted a refurbished laptop for working purposes) I would definitely recommend Remachines. Great service and product. read more

Brought my computer in on Monday and I had it home on Wednesday working better than ever. There were numerous things to be fixed and Nate identified several more. I expected a few repairs and running smoother and faster and with a few new easy to run free programs to keep it that way. Nate was terrific and the price was reasonable. I had been going to a place around the corner. I'll be taking a wee bit more of a drive to get to Remachines in the future. read more