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    Graphite - Apple Premier Partner

    4.1 (34 reviews)

    Services - Graphite - Apple Premier Partner

    Data recovery

    Desktop computer support

    Device support or repair

    12 More Services

    Cloud services

    Telecom or network services

    Remote access services

    Server services

    VOIP services

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Printer support

    Tablet body repair

    Tablet support

    Video game console support

    Graphite - Apple Premier Partner Photos

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    What my phone looked like after I left it in their hands. My screen had zero problems beforehand.
    Cody P.

    The speaker on my Iphone XS Max had quit working so I decided to get it replaced. They then broke the screen and tell me that I need to pay for the screen which they broke. The phone was in working condition when I brought it in, now it's my problem. Definitely was not treated fairly, they have no care or consideration for there customers at all. I asked them so what are we gona do and they don't wanna make it right at all. Expect me to pay for there mess up. I won't EVER be back. Catch me at the REAL Apple store.

    Coupon they won't honor

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    1 month ago

    Every time I go to Graphite, they fix my issue quickly and easily. They're great people.

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    5 years ago

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    8 years ago

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    4 years ago

    I've been using Graphite as my personal IT department for only a couple of weeks, but I couldn't be happier.

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    12 years ago

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    Bob M.

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    7 years ago

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    Bob M.

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    9 years ago

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    10 years ago

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    14 years ago

    Paul Stokes and his team of Graphite specialists are great at helping you find the right Mac for your needs.

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    7 years ago

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    12 years ago

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    11 years ago

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    They are local to a tee. Their research to advanced problems is deep and impeccable. I really feel…read morelike I have an ally when I call. We called about faulty Netgear routers. 3 in a row. They could have dispatched a tech. They also could have sold us a router -- they had one. Instead, they took the time to understand the problem, to contact a competitor (and their partner) and offer a solution -- all this sales engineering at no cost. From the beginning of our network in 2009 to now, they have provided invaluable advice and confirmation. Yes, they will be more expensive (slightly). Yes, they will use brands not sold at big box stores. But, they will know them. I cannot thank them enough. Btw, I did call other stores, and although they were competent and their advice was not wrong, only MCW explained it at our level, and did not push us to change the topology of our network. Please call them.

    My hard drive suddenly crapped out on me (I know, I shouldn't have ignored my calendar reminders to…read moreback it up) and I was in need of service. I won't get into all the techy details, but I know what I'm doing and none of the easy fixes that I or my techy friends could do were working, and I was down to trying one of the several computer places in this part of town or a specialized data recovery place like Gillware (which could cost a thousand or more). The several times I came by to drop off things or pick them up, the kids at the front (truly probably high schoolers) didn't seem all that knowledgeable. After dropping off my hard drive on a Thursday before close, I had second thoughts and called on Friday to ask what they would actually be doing (and if it would be any different than what I already did). I was on the phone with Brian (Bryan?), the service manager, and he quickly checked it out and was able to confirm something could be done on the spot. Fortunately I wasn't under any time pressure so I let them do their thing. It ended up taking about a week for what was essentially just copying data from one drive to another, but I wasn't able to do it with the off-the-shelf equipment I had available to me so this was a real help. They do charge a minimum $125 fee (1 hour) which is exactly what it ended up costing me, but this was well worth it compared to the final alternative.

    CPU Solutions Inc - CAD / CAM, Architecture, & Engineering Workstations

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    It's very difficult to find a mechanic, Carpenter or even a lawyer or Doctor with high standards…read moreand integrity. I feel very happy to have found CPU Solutions. It's very rare to find a company, especially a PC maker that stands behind their product like you do. I bought a $2,500 workstation made by them from a guy on eBay. And everything was wrong with it. So just on a whim, I called them to ask for help. I really had no right because the warranty had expired 2 months earlier, and I was not the original buyer. But Tim helped me for many hours, which may not be good for the bottom line, but it made me a believer. In the past week, I've been enthusiastically talking to my tech friends about CPU Solutions. It's awesome to get free tech support. But it's even more exciting to find a company that goes above and beyond. Thank you!

    I have been buying from CPU Solutions since 2003 and have only good things to say about the…read morecompany. It is one of the few places in town where you can get any type of computer component you need to build your own computer, where many of the large chain stores only carry video cards, and hard drives. While the website doesn't have the panache of bigger online stores, the fact that you can find what you need and then pick it up from their store is great because you can save big on shipping costs. In addition to that they offer a 30 day return period which is about double what Best Buy and other chains offer. The staff is friendly and knowledgeable, and can answer any questions you may have about your purchase. They're also able to make great recommendations for a PC if you have never built a computer before but know exactly what you want to do with one. The biggest benefit they offer is custom build services where they will put together any custom system you design. I have had them build about 2 or 3 of my systems before I was confident enough to do it myself and they always did a great job. Overall I would highly recommend CPU Solutions because of their excellent customer service, and their great prices and selection of parts. If you are looking for a great local computer store checkout CPU Solutions.

    Madison Geeks - Your comprehensive technology solutions provider: Madison Geeks.

    Madison Geeks

    (20 reviews)

    No stars. They had our laptop for a week with prepay $57. Called multiple times and finally a tech…read moresaid - the battery is bad. We told him the battery is new and was charging fine at home. Oh, then it's the motherboard. Did they even diagnose? Lost our trust right there. Said they would call the next day with price. Did not call. We picked it up and it's worse than when we dropped it off.

    Our largely trouble free desktop computer running Window XP for the past 12 years was having start…read moreup issues. I brought the computer in and met Matt and described the problem. Matt said it could be the motherboard and/or the drive. I protested and told him the computer had no inconsistencies on the drive, no malware, no viruses. He replied "you are talking about psychotherapy and the patient needs a liver transplant." Immediately I appreciated his wry dry humor. I shared with him a parts build I had put together for a custom computer which we wanted to go forward with in September of 2017. For now we wanted a fix to tide us over until then. He warned if it was determined the problem was the motherboard there was no solution for us; he could not get another since ours was 8 generations old; not even an OEM version. The next day he called with devastating news. It indeed was the motherboard. He sent via email pictures of four blown capacitors on the board. At that point I was very fearful that we would lose all our data despite having it all backed up onto an external Western Digital drive via Acronis. I shared that our most important desire was to save all personal documents from each of our (my wife and I) respective profiles and twelve years of music on iTunes. I had just spoken with a support technician at Apple who told me since our version of iTunes was old, the music could not be downloaded into their newest version. Matt said that would depend on the condition of the hard drive, something he would know after examining it. He determined that the surface of the drive was damaged but the hardware supporting the drive was intact. He observed it was a good thing we brought it in since he surmised there was about seven days use out of it left. He did not guarantee he could do what we asked but felt confident he could. My parts list totaled $2,900. Matt went over each component and made recommendations for changes. When we were done my parts list was reduced to $2,100. The price reduction did not represent compromised performance; quite the contrary. With the graphics card I had originally listed Matt said it needs to run at 70 to 80 percent of capacity and if I were not using it in that manner I would not see the benefit whereas I would see MORE performance out of a card that cost less but was more accurately matched for intended use; horses for courses, and so it went with each part including the case. Matts reasoning was so clear it inspired confidence. I pulled my parts from Parts Picker. As I was "building" the computer with each addition of a part the site had a pop up that said "there are no incompatibilities" and continued to say so until the end. Matt said he did see where based on his experience there could be some parts that did not play well with one another. He agreed that the Corsair Vengeance series that was recommended to me over the higher level Corsair Domination Series was less troublesome. I told him that my goal was stability and at the same time although we are not gamers, we wanted a machine that was ultra-fast. He did what is called "active listening" and recommended a top of the line component that would meet those needs. HAPPY ENDING. Matt was able to rescue all of our personal documents and our iTunes library put into the latest version; a Miracle and we are so grateful. I knew he was not using hyperbole when he said "you will feel as if you have gone from a Model T to the Jetsons." Experiencing the truth of what he said was something else entirely. Per my request he installed the ESET Internet Security software that I purchased and brought to him. He also installed Microsoft Office Home and Business 2016 as well as Windows 10 Home 64 bit. Matt shared in our excitement and it was palpable. There is something special to be said when someone is excited about building something for you; good energy going into the product. All the above is a very long winded way of describing someone who is adept at what he does and at the same time able to communicate what he does effectively, honestly and compassionately; a rare trifecta of skill sets in any business but especially in the world of technology. That Matt cared about us as people was evident at every point along the way. By that I mean he did not see us as customers only; someone to add to the profit margin. For all intents and purposes, Matt IS Madison Geeks. If he went elsewhere we would follow him. Kahlal Cunningham, CEO of Madison Geeks would do well to make Matt a partner. If we had not had the conversations we had with Matt and the trust he established with us, a $3,000 custom built computer would never have been built. Had we not had the numerous consultative conversations no work order would have been placed with Madison Geeks; it goes without saying that building a custom computer is not the same as putting money in a candy machine and out comes the candy bar.

    Graphite - Apple Premier Partner - itservices - Updated May 2026

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