I've always received friendly,honest service. They have helped me numerous times with my machine…read moreeven if " the directions" are in the book.

excellent service; on time; and completed what i had asked for; knowledgeable with a willingness to…read moreanswer my questions; five star

Quick response time, friendly service, fast turnaround time, excellent pricing, and Michael kept me…read moreupdated throughout the process -- everything I hope for in a business but rarely find all in the same place! Techplus, you're amazing!

Just plain horrible stay away from this place. They charged me twice for something I purchased and…read morewhen I reached out the person on the phone a said I would need to bring in proof because anyone can call saying they were charged twice. When I informed him that I live an hour and a half away he said call your bank... I wish I could give this place negative stars all around horrible experience as well as customer service

The guy that was working today was so very helpful and so nice. He helped me was a lot of questions…read morethat I had.i can't remember his name but we were there around 3 o'clock today. Thanks a ton

The place went downhill after Barney got sick. Took my trimmer there to get fixed and it took the…read moreguy a month to get it fixed. They didn't sell Stihl anymore and he couldn't get the parts. I loved Barneys when Dave ran it. He was honest and the place was reasonable.

Second time I have taken something here , always a quick turnaround , very knowledgeable !!! Would…read morerecommend this to my friends .

They have a very good collection of games and consoles, but the prices and returns are outrageous!…read moreI bought a PS4 about a year back, so this console was no where near new, and it was 250 dollars used. Which isn't horrible, but the controllers were a whole different level of stupid. They were heavily used, had bad stick-drift, and they cost 50 dollars! I could buy a PS5 controller for around 65 dollars. Over the amount of time that i had the PS4 i bought 17 games for a total of a little over 150 dollars. so that brings the total up to 500 dollars! i went to return it recently and they gave me 120 dollars. for all of it and some other consoles such as 2 Xbox 360's and 7 controllers and games and a Wii with 3 controllers and about 20 games each. 120 dollars. I will likely never come back unless i am buying games.

Great local collectibles store. Nice owner and great items! Would recommend to anyone interested in…read morethis kind of thing. Definitely a small town diamond in the rough.

Amazing place to shop for major appliances! I would highly recommend this company for a quality…read moreexperience. Show room was recently updated and looks great.

If you're planning to shop at Brother's Main....DON'T!! RUN AWAY AS FAST AS YOU CAN!! Let my bad…read moreexperience be a lesson to you. Save your money and buy direct from the manufacturer, or anywhere else, rather than going with this uncaring retailer, who sets policies that make returns or exchanges an impossibility without it costing you! 1. Went into the store to purchase a washer and dryer. Took the quote provided hone and later called to ask questions and place the order via phone. We were adamant about having a steam option on the dryer we bought, and we learned the dryer we looked at did not have this function. So, instead we upgraded to the next model up to have the steam. 2. We informed the salesperson that we were moving into our new home on August 8th, and they were able to deliver on August 9th. The quick delivery is why we purchased from them. What we were NOT told, is that they have a 48 hour policy for returns. Because we JUST moved, it took us longer than 48 hours to even try the washer and dryer. 3. On our first use, we noticed the problem with the dryer first. Oddly, there were little black hairs inside the dryer. It crossed my mind that maybe they had been used previously, but I set my thoughts aside. We set the dryer on the steam option. Within minutes, water was pouring from the front of the machine, leaking down the front and creating a puddle. These machines are Whirlpool, btw, which will not be a brand we'll be buying again. 4. Called Brother's Main and informed salesperson of problem. Salesperson told me someone would call to set up an appt to look at it. I was led to believe that the manufacturer would be coming to look at it. First, no one called to set up an appt. I called several days later to follow up, then I was finally called to set an appt. But rather than setting up Whirlpool looking at it, they sent their own delivery guys. They looked at the dryer, determined it was defective, recorded his report on his phone, then told me I'd receive a call for next steps. No one called for days again. 5. In the meantime, we learned that the washer was not filling with water. The only way we could fill the washer was to add water to it manually with the internal spout. So again I called them again. My salesperson was not working so I ended up talking to another salesperson. I feel I was being civil, but it was obvious that no one really wanted to have the hot potato land in their lap. I was told that because I was outside of their 48 hour policy, the only recourse was to have Whirlpool come look at the dryer. This is when I learned that it was only their installers that had come out to look at it the first time. I was told Whirlpool would have to tell them the machines were not working, otherwise they could not return them and get THEIR money back. This is also around the time I was informed that either way, if I return them now, I would be paying Brother's Main a 25% restocking fee. Yes, you heard that correctly! A fee to return a washer and dryer that do not work, that I bought, supposedly, brand new, and have owned less than 2 weeks and cannot use. I'll also add that these appliances were completely out of stock and would not be replaceable until October, but that they would not want to take them back after we have them for two months. 6. I waited for Whirlpool to call. They didn't call. So I call Brother's Main yet again, and finally, Whirlpool called. Bit Whirlpool could not schedule us for nearly a week. So, in my frustration, I decide that I do not want brand new, REPAIRED machines. If I wanted to buy refurbished machines I would have done that. And something refurbished should not cost full price. Because I didn't feel good about any of this, I called Brother's Main and asked them to schedule pick up of both the washer and dryer. I was reminded of the 25% restocking fee (unbelievable this was the priority). I agreed and said please let's just get rid of these so I can move on to a working washer and dryer. I was told someone would call to set that up. It is now several days past that time, and no one has called. 7. So... I call Brother's Main AGAIN. These people may hate me by now, but I'm just a dissatfied customer trying to advocate for myself. And at this point, I'm not thrilled with how my problem has been handled. During this time, I never once received a call from customer service. Instead, I was told they are too busy and too short staffed to call me. I asked if I could get the number to reach out myself. No answer. Am I surprised? Not at all. I then asked again for the appliances to be picked up and I was again reminded of the 25% restocking fee. 8. My problem remains unresolved. I did however promise them that I would write this review. They didn't show an ounce of care or concern. I was even told, well, they don't make appliances like they used to. But whether or not their employees care, I'm letting my scenario be known so others can beware and avoid this nightmare.

I've purchased a few pairs of eyeglasses from here and have always been happy. Everyone I've…read moreinteracted with has been kind, helpful, and easy to work with!

Great staff working here in Janesville. I took in a pair of glasses I had stepped on, hoping they…read morecould be repaired... and they were able to fix, clean and reposition them! No charge !!!

Got a good deal on a ring . The people are fair and knowledgeable . The showrooms is clean and not…read morecluttered. Offered fitting service on the ring and called in less than week

They bought my new safe for a low price but I needed the money and no longer needed the safe. I…read morepaid $520 they gave me $85. Also, they bought my tools - 2 new Craftsman cordless drills and a complete set of drill bits. $35. Everything I sold was very high quality and they were all nice and fair. I also pawned some gold rings a while back but never picked up and recall that was pleasant easy transaction which is why I went back. It's basically Beloit, WI, just south of WI border. They closed early on Saturday so my electric guitar I needed to pawn had to go to EZ in Rockford. I want my guitar and amp back so.$180 just 30 days later after getting $150 is fine and money was breath of fresh air. I guess I'm learning late how important money and income is, but I got screwed by family member after my dad died and still have my dog to care for, so since I can't leave her at home anymore, I can't go work and live a normal life when little Miley is still alive and I promised little Spike I would take care of her. My means of support was taken away by an evil cop brother who framed me then blackmailed me but now the truth has arrived. The predator will soon be the prey, Lord willing. Satan is not a loving daddy to his children. I have all I need and I know GOD doesn't judge people based on wealth. This is why I became a lawyer haha. If you have something nice that you paid good money for, it might be collateral if the thing is something people want to buy but at a good price, like jewelry, tools, electronics. You might want to shop here too if you need a gift and cannot afford it new. The white guy with dark hair seems the boss and very decent. Mexican guy is okay but not as nice. Young guy with tattoos is also very cool and fair. This is a nice place and, if you live in Beloit, you're lucky to have it so close to Beloit. Wait until the Beloit casino gets here. These guys might be the next Pawn Stars! . It's a pretty classy place, although they didn't want my 1875 book by Louisa May Alcott, Eight Cousins. So instead I remembered to pawn my electric guitar, but they closed early so I drove to EZ Pawn in Rockford. Not a big market for antique books, even if it's 150 years old but guitars saved me and I already picked it up and have it back.