Wow, was it busy at T-Mobile (Cranston Rd, Beloit) on Monday, 2/5! And everyone came in with very…read morespecific, complicated needs. Jordan helped us while keeping an eye on other customers. She remained calm while multi-tasking. She was knowledgeable and an amazing problem-solver. Today was the ONLY day we had to accomplish the task of setting up a new phone and she helped us through every challenge. Thanks, Jordan. You are a gem.

Jordan, the manager, was extremely patient when activating a phone for my sister. The system was…read morenot cooperating, the PIN numbers weren't working and the phone number and email address would not help find the account. Somehow, Jordan just kept plugging away and managed to get everything in order. we walked out with all data transferred and the old phone wiped. Kudos to Jordan for sticking with the task and making it happen.

Scott and his intern took care of us like family! We came in to look at upgrading, having put off…read morethe process because it can be such a pain. But Scott walked us through it. Stayed transparent so no extra fees. Explained everything without making us feel like we needed some kind of pdf remediation of what just went down. Scott was super professional (all the way down to suit and tie) yet extremely familial and down to earth. He did not harass us into anything we did not want like the "used car salesman-esque" salesman you sometimes run in to at service stores. He made sure we got what we wanted and even let us know of some cool things that we qualified for (my husband was able to upgrade to the iPhone 12 Pro Max- we had no clue that we had that availability) and hooked us up with some odds and ends. He let us know what to expect on the next bill and even cleaned up our bill for us where another store (that was corporate) really screwed us over. I can not say enough good things about Scott or this store. I will definitely be back and most definitely recommend him for all of your Verizon needs! If you are looking to switch or need anything from Verizon go to the Verizon Store in Beloit on Milwaukee rd! Ask for Scott! You will be in Amazing hands!

We did not have a good experience at the store. In addition to that, Verizon Wireless is the worse…read morecompany on the planet. I have been with them 25+ years and I am finally switching to U.S.Cellular. This store is full of fake promises. They gave me 3 months of free streaming services yet I am getting charged full price. They snuck in Verizon Cloud when I specifically told them no. I pay for iCloud storage. I just went on a cruise over seas. My phone was in airplane mode and my cellular data shut off. I paid for the cruise WiFi package through the cruise line. I have multiple lines plus an Apple Watch but my phone is the only phone that left the U.S. Verizon forced a travel package on ALL of my lines and they are forcing me to pay it. Verizon Wireless is the WORSE cell phone carrier on planet. Do yourselves a favor and go somewhere else.

Never would I buy here again! Bought new stove , grates inside dirty! Excuse might have made pizza,…read morebought $1800 kitchenaid refrig had hole in cavity , had to replace and pay more! Nope-would not shop here again! I can get used for alot cheaper! went round and around with these guys! Beware!

Nothing but issues for 2 years with our refrigerator. On day 2 of waiting for them to deliver our…read morehopefully repaired refrigerator. Waiting, waiting. It was brand new when we bought it and apparently defective. No offer of replacement.

We use Apple Shack both personally (phone fixes) and professionally (computer fixes). Anthony and…read morehis crew really go the extra mile for their customers. I highly recommend their services!

I was traveling when I needed help with my phone. They accommodated my schedule. They gave me the…read moreprice that it would be and i had the option to say if it was worth fixing. Would definitely use again!

Went to get my broken screen fixed, took almost a year with poor communication, and ended up…read morecosting me $400 somehow (was told $90 screen, $150 labor). Screen is fixed but now laptop fans make it too loud to use, seem to have traded one issue for another. Ended up just buying a new one. Owner seems to be a fine guy but was not a good experience I would recommend to others. If I had been more local and not out of state constantly, would've picked it back up after the first month and went to Best Buy or something. Maybe those with more technical PC knowledge will fare better.

Affordable and quick work. No tension on success of repairs…read more ///////////////////////////Space Filler///////////////////////////////