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    Brookfield Computers

    4.1 (9 reviews)
    Closed 9:00 am - 5:30 pm

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    Response time

    4 hours

    Response rate

    100%

    Services - Brookfield Computers

    Data recovery

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    6 years ago

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    Joseph N.

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    5 years ago

    Tbey did a great job repairing my laptop and they did it in a timely manner. They exceeded my expectations!

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    8 years ago

    The staff here is friendly and knowledgeable! Would do business with again for any computer needs. Thank you!

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    10 years ago

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    10 years ago

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    10 years ago

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    12 years ago

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    9 years ago

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    10 years ago

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    Best Buy - Brookfield

    Best Buy - Brookfield

    2.2
    (62 reviews)
    $$

    My 2 1/2 year-old iPhone 14 Pro battery is showing 78%. I have AppleCare warranty, which covers the…read morereplacement of 100% of the cost to replace the battery and Apple care recommended Best Buy Brookfield and the app showed that there would be zero cost to me! I set up the appointment at Best Buy and they told me there would be no cost for me for replacing the battery under my warranty. I get there in naturally their geek squad has a bunch of people that just sit down with you and try to upsell you services and what not. I didn't agree to anything and told her I just wanted the battery replaced under warranty. The geek representative told me it would be $29. I calmly told her that Apple told me there'd be no charge and when I set up the appointment, you guys told me there'd be no cost for battery replacement. She said that's how they get paid which I know it is a lie. I proceeded to tell her that I would no longer do business with Best Buy ever and took my phone and walk out of the store and called AppleCare. AppleCare was all apologetic and told me that they would send me a box to ship my phone into them however take at least a week before I get it back with a new battery in it at NO cost to me! Moral of the story he is, don't do business with Best Buy as they are nothing but dishonest and crooked. Waiting for Best buy to respond to their shady practices!

    Don't get to Best Buy that often anymore. I needed to upgrade my TV to better connect with my other…read moreentertainment components, specifically HDMI ARC for a sound bar. It wasn't too busy when I arrived on a Thursday afternoon. There were a few associates available around the store, but I didn't need any help. I found a small selection of 50 inch TVs that met my requirements. The checkout process was straightforward, and I was able to split the purchase between a prepaid debit card with a small remaining balance and my regular credit card. A pretty uneventful, but successful visit.

    Best Buy

    Best Buy

    2.3
    (54 reviews)
    $$

    In a time where there is online competition....... customer service should be amazing at locations…read more Not in this case, at the pick up counter with Miquel. A birthday gift for me was at pick up for me. I was greeted at the entrance and pointed to the area where pick up was. Great service and I thought it would continue. I was the second person in line, and Miguel was assisting the person in front of me. Offered that passenger to take merchandise to the store and left me in line. Did not say anything to me about being back or that someone will be with me.....5 minutes of waiting.... and he comes back and just stands there looking at me. No hello..... no thanks for waiting.... Just staring like waiting for me to say something. So I did. I said: No thank you for waiting and smile/ smirk. He still stood there lost in space. So I knew to not expect service, I tell him that I'm there for a pick up. Transaction done and no thank you for transaction. No offer of bag to put a laptop box in. No offer of geek squad. I say, "Thank you" Still no response. I go to the front, and I ask for a bag and immediately I was found a clear bag. I asked for one because I had 2 small bags with me. The front didn't treat me like a bother and they are why I rated it higher than zero but I will not use this best buy again for my personal purchases. Not impressed.

    Terrible customer service. My tv died and I went to Best Buy to purchase a replacement. I stood in…read morethe Samsung TV area for 30 minutes. There was one employee. I understood he was busy and waited my turn. After he finished helping the person he ignored me and walked away. I saw him just standing apparently waiting for another customer to walk in. It was like I was invisible. I walked over and asked why he ignored me and told him I would be going to a different store to purchase my tv. I also told the woman at the doors what happened. They just lost a sale. I would highly recommend that you do not go to the Wauwatosa store.

    T-Mobile

    T-Mobile

    1.0
    (3 reviews)

    WIFI has been very laggy for my house these days and I don't know why. it started happening on…read more2/16/26

    If I could give this location and Manager Alex less I would. Perfect example of customer: "no…read moresurface. My husband and I recently signed up for T-Mobile at a different location but had trouble figuring something out on getting a $200 per line refund. We went in to ask for help to which Alex said just go to this website and fill in your information. That required a T-Mobile ID I asked for help in setting that up to which he replied it's pretty straightforward. Just follow the directions. There was absolutely no attempt to help us complete these forms, and to be honest, my husband and I are both in our 70s and have had very little experience in life with computers and cell phones. It's a shame that this young man treated us so poorly because he too will need help one day and will encounter somebody as inept as himself. That being said, we had an absolute fabulous experience at the Bayshore location with manager, Michael Barkstrom who is the reason we chose to switch to T-Mobile. It is amazing to me that a company can Employ to such very different people and give them both the same title of manager. I am ashamed to say that I am wondering if we made the right decision signing up for T-Mobile when I resource is a New Berlin where we live and that is where Alex the manager has the attitude that he does. Reconsidering this whole situation. Thanks to Alex.

    Brookfield Computers - itservices - Updated August 2026

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