They claim to be open until 8 pm, but put a little sign that says 7 pm. Terrible not to be open…read morewhen the website says they ate. I made a special trip.

Are you kidding me?!? I went in there to pick up some rubber bands, because I was shopping with…read moremy GF nearby, and wanted to buy some rubber bands... Simple, right? The price of two very small plastic bags of rubber bands was: $ 25.53 $ 25.53 $ 25.53 $ 25.53 $ 25.53 $ 25.53 $ 25.53 $ 25.53 RIP OfficeMax!!!

Great business run by great people! The staff was very friendly and professional, answered all of…read moremy questions, and helped me find a solution to my office furniture needs at a great price!

I have been shopping around different companies here in town for the best prices and quality to…read morefurnish our business offices. Stopped into B&H office furniture store and was greeted promptly by a friendly staff. Told them what I was looking for and they were very happy to help assist me by showing me all of my options. Very well trained staff I would like to mention. Every question I asked they had and answer for or researched to find out for me. They were very patient with me while I was making decisions and weighing all my options. It turned into a very pleasurable experience. Expected it to be a little stressful, but they made it fun. Even picked up a few new items for the house. The prices were very competitive if not cheaper than all other big box stores I had looked at. Got a chance meet the new owner of the business Ryan. From my understanding from our conversation it has been a family business for a long time and he is now in charge. He was a really nice man. Thanked us several times for shopping at his store. Well I think your family would be proud of you. I think that this will and can be a great local business for many more years to come. We wish you the best of luck and will be telling everyone we know to shop here when they are in need of your services. Really seems like this young man cares about the place, the products they sell and the community that they are located in. You could tell he is very passionate about his company. I wish this young man all the future success. I am all about supporting a nice local business like this one. So I hope that Rockford supports you as well. Wanted to share this wonderful shopping experience with you all. You just gained a new local family as loyal customers. Keep up the good work B&H!!!!!

My invoices looked amazing and they were printed quickly at a reasonable price. They emailed me a…read morefew times with suggestions on how to improve the original, and their suggestions were absolutely right.

Customer service was really good. Everyone I dealt with there was mondo-helpful and courteous. Kat…read morewas on top of things every step of the way. All of my business cards will be coming from Balsley. Place is dope and they've been doing this shit for eight billion years, so you can count on a quality job.

Dean at Cartridge world always has our best interest in mind. Always there to help and ship…read moreanything fast! Great service and rates!

Dean at Cartridge World had been providing excellent service to our office for years. Very…read moreresponsive to problems with ink, and providing ink very timely when we are low. He delivers needed supplies within minutes of us calling. Very impressed with his excellent customer service. Always ready and willing to go over the top for his clients. Thanks, Dean for your great work!

I have shipped, copied, and purchased at this office. Being unfamiliar with all the up to date…read morecopy machines, the staff is always more than willing to come to help, just ask. Always double check your wants re:shipping to be certain you and the staff are on the same page, and leave reassured. They would want you to leave happy. Thanks to them I have always been. Gerald

I am very disappointed in Fed Ex as a whole. Fed Ex made a very costly error and refuses to do…read moreanything about it. The customer service is the worst I've ever encountered. I had a package full of Christmas cards shipped to my son in Brazil. The guy at this location filled out the commercial invoice incorrectly to say I shipped 1 Christmas card at a total value of $5, when, in fact, I shipped 29 cards from family members in the same package. Customs received the package and opened it because it looked suspicious. There was obviously something more in the package that 1 Christmas card. They counted all the cards and assessed a value of $5 for each card. The invoice should have been filled out to say 29 cards at $0.17/card for a total package value of $5. So, instead I was charged duty and taxes on a recalculated value of $145 for cards!! What did I pay?? $171 for express shipping, which was ok, and then $171 in duty & taxes which was absolutely wrong and not ok!! The Fed Ex Office in Brazil that received the package even agreed with the recipient that this error was made in the US by the shipping office on West Lane Rd. Will anyone do anything about it?? Nope!! Not a damn thing. Never again will I ship with Fed Ex because they take no responsibility for their very clear mistakes. And do they care if their error costs the customer money, nope. The very rude CSR I talked to in the International Revenue Department said if I dispute the transaction with my credit card company that they won't care, they will just mail a bill to my house. Classy Fed Ex. I will tell this story to everyone I know so they don't have the misfortune of shipping with such a shitty company.