They have the Christmas area set up and it's beautiful. We…read morestop at this location occasionally. The store is generally clean and staffed well. Pricing is sometimes an issue as we have had to wait for them to confirm sale prices.

I stopped in while running errands and had a pretty average experience overall. The store is big…read moreand has a ton of variety, which is definitely convenient, but the pricing can be hit or miss. A couple items I grabbed rang up higher than what was on the shelf, so I had to wait for someone to check the price, and it took longer than expected. The store itself seemed organized enough, but the checkout area felt a little chaotic with other people having the same issue. I did find what I needed, but the inconsistency at the register made the whole trip more frustrating than it needed to be. I do love all of their holiday displays and it makes it feel so festive and lively.

Updating my review. They gave my contractor the correct price of the vanity pretty fast so I cannot…read moreleave a one star review. I'll give them 3 stars since it's still AWFUL PRACTICE to change the price mid shipment. Especially for contractors. Don't you want their business?

Worst experience ever I was trying to process a return and they advised me my ID was expired so…read morethey could not accept the return. This was said by the manager ED no if that was truly the case, how did they allow me to pick up an online order with an expired ID seriously I've worked at Home Depot before and I remember it was policy to be a lot more helpful than they were at this store

Just filed complaint with BBB. Bought furniture delivered in Feb 2026. Not out together correctly…read morebecause was broken to start. Said they replace. June 13th delivery came to exchange. They threw new furnture out back truck onto pavement in street. Cut cloth on new furniture with bix cutter! Broke my vent cover. Left my home in disarray! Had miss work for this! Reschedule another delivery for today. Received call 2 hours before delivery tell me same unprofessional men coming to my home. Want to reschedule again 3rd time for me to miss work. Never paid for damages from. June 13th. Told via text I should pay for the damages! Said they credit my account - lie! Told me i had deal with credit company if i rerurn all together! Bobs already been paid! Ive paid credit company $725 already! Lie after lie after lie! I have video of June 13th! I am in disbelief of the games ansld run around ive recieved! Never ever do business here! Im going end up in court over this becauae i will not pay for broken furniture and continue to miss work! ​​

Worst furniture company in existence! I mean that harshly and literally. Terrible terrible service…read moreand reliability. It took a year to return a couch I had purchased that was given to me with the wrong pieces and Bob's did nothing to try to fix the mistake nor make up for it. Extremely rude manager as well who threaten me because I didn't want the couch anymore because of the lack of empathy received by Bob's. I don't recommend to anyone.

This is a great place to go for home decor because it is way more affordable than traditional home…read moredecor stores such as pier one. You can get almost anything you need for any room in your home. The stock at this store is constantly changing. If you see something & don't get it, then decide to go back for it , it will probably be gone. This store is clean but could be a bit more organized. Check back frequently if you're looking for something specific.

What can I say, I LOVE HOME GOODS! I have been to the one on Randall Rd, and the one in Schaumburg,…read moreand surprisingly this is my favorite! It just opened June 2015 and I can't count the times I've been here already. Ive bought anything from my bar cart utensils, to an entry foyer table, dog beds, flowers, lamps... everything!!! Definitely my young adult-remodeling her first home kinda store! They also have a 'holding' system. If you buy furniture and it does not fit in your car, they can hold it for about a week. Yay for easier shopping!

Service, always welcoming. Large selection. I had a…read moredifficult decision with so many choices. This frog has been entertaining....value that keeps on giving.

About one year and a half ago I was leaving an appointment and decided to stop in this store I'd…read moreheard advertised on TV. It was close to Christmas so I decided if I found something it would be great for a gift. I barely got noticed in the store and when I finally chose something I went to checkout. The woman was pregnant she made no acknowledgment of me, she put the merch in a box not giving me a bag and shoved the box toward me no thank you, come back and see us nothing. I walked out thought about how rude she was to and wish that I had declined the merchandise. I could tell I was not welcome there and every time I see the commercial I have a bad feeling. I love specialty shops but that one shop I will never shop in again. I felt discriminated against and it didn't matter whether I could afford it or not. I have experienced such negativity from a merchant in some time.

I attended virtually and they were very good. everything was well organized and the prices were…read morevery reasonable.

We have been to many estate sales, but the ones managed by Sonya are overpriced. There is an…read moreabundance of staff, which is fine, but when asked a question, they defer you to Sonya. We asked if they would consider a lower price than what was listed and we were told flatly no. It is unfortunate, because even though there were alot of potential buyers, everyone was walking out empty handed, due to their pricing and unwillingness to negotiate.