1. Bed Bath & Beyond

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    Rockford, IL

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    Bed Bath & Beyond

    4.0 (4 reviews)

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    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    1.7(20 reviews)
    0.7 mi
    Offers payment plans
    Established in 1991

    I wish I had better to say about my shopping experience…read more... It began with the salesperson giving me a very incorrect delivery time and took 10 weeks for delivery. Since they do not do removal I had thrown my old furniture to the curb the night before. When furniture arrived the next day, both couch and loveseat had defects. The center console top on the loveseat was completely crooked and would not close. The couch had an end cap falling off and they tried to ignore they even saw it while installing. If they would have said "There is damage and we need to fix or replace it" as they were setting it up, I would not have needed to return it. The installers tried to ignore it was a problem and get out the door before I could even see it... I have lost 10 weeks, trust in Bobs, and my original furniture, but now have an order from Ashley Furniture and maybe soon I can finally throw out the folding chairs in my living room... Thanks Bob

    Just filed complaint with BBB. Bought furniture delivered in Feb 2026. Not out together correctly…read morebecause was broken to start. Said they replace. June 13th delivery came to exchange. They threw new furnture out back truck onto pavement in street. Cut cloth on new furniture with bix cutter! Broke my vent cover. Left my home in disarray! Had miss work for this! Reschedule another delivery for today. Received call 2 hours before delivery tell me same unprofessional men coming to my home. Want to reschedule again 3rd time for me to miss work. Never paid for damages from. June 13th. Told via text I should pay for the damages! Said they credit my account - lie! Told me i had deal with credit company if i rerurn all together! Bobs already been paid! Ive paid credit company $725 already! Lie after lie after lie! I have video of June 13th! I am in disbelief of the games ansld run around ive recieved! Never ever do business here! Im going end up in court over this becauae i will not pay for broken furniture and continue to miss work! ​​

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    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store

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    Benson Stone Company - Shopping for cabinetry for a kitchen remodel project with our talented kitchen designers

    Benson Stone Company

    3.4(37 reviews)
    4.1 mi
    •$$

    I purchased new furniture with Robert Madden up in the furniture department and I must say that it…read morewas truly an amazing experience. The man is a plethora of information. He knew exactly the look I was going for. I am in the process of moving to Florida and needed new furniture to put in my new home and did not want to wait another 4-6 weeks once I move. It got delivered to my home in Beloit WI all beautifully wrapped and ready to be put on a truck. This is not the first purchase I have made with Benson Stone. Everytime has been so incredible.

    This has got to be the worst company ever! They talk awful behind customers and employees back they…read morehave very rude attitudes i hear they treat their employees absolutely awful!! They laugh about the mark ups the put on products! They charge thousands and thousands of dollars for grills furniture and fireplaces! The electric fireplaces they sell for 2-7 thousand dollars are no different then the $200-$700 ones you can buy from walmart! I WOULD HIGHLY SUGGEST NO ONE BUY AN ELECTRIC FIRELACE OR GRILL FROM THEM! RIP OFFS!! Sad part isntheybare oretty much the inly fireplace retailer for 100's of miles so for gas F r wood your unfortunately kind of stuck! Sorry to sayI give a 1-2 out of 10!

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    Benson Stone Company - Select the perfect fabric for with our furniture design consultants

    Select the perfect fabric for with our furniture design consultants

    Benson Stone Company - Benny takes a ride in the landscape delivery truck

    Benny takes a ride in the landscape delivery truck

    Benson Stone Company - Kim & Benny with our 1st place plaques for best furniture store, flooring store, and granite shop in the Rock River Valley.

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    Kim & Benny with our 1st place plaques for best furniture store, flooring store, and granite shop in the Rock River Valley.

    Bed Bath & Beyond - homeandgarden - Updated October 2026

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