The Bed, Bath & Beyond (BBB) outside of the Chicago metropolitan area is usually serene, tranquil,…read moreand unclustered. Although I'm not a fan on how BBB merchandises, I do enjoy shopping at a small-town location because I'm actually able to find what I need. I had a mail-in coupon that was expiring. BBB does a great job on sending those coupons consistently. I needed to re-stock my k-cups, so having some of those coupons in my bag is always useful and convenient. Their k-cups selections were well-organized. I picked out one of the Caribou breakfast blend and headed straight to the register. There was one (1) cashier working on price-adjustments for the customer. However, there were four (4) others in line waiting. The primary cashier quickly gathered other available cashiers via the radio, and the line was efficiently cleared and everyone was well on the way to his/her vehicle. There are other choices of retailers that I can purchase k-cups at, but with BBB continuously sending coupons to me diligently, BBB has become my go-to destination for our k-cup needs and soda stream flavors/canister refills.

I've been into this store countless amount of times to get things for my wedding and Lynn…read moreespecially has been the most helpful!!! If you go in there and meet her, you will for sure want to come back!!!!

I have purchased items from this store three different times. They are honest and a great place to…read morepurchase good quality items I can't afford to buy new. Their delivery staff was also very cordial and helpful. Thank you Jams!

I saw a post on FB Marketplace for (2) chairs that perfectly match a small table I have. I decided…read moreto be there at opening the next morning to check them out. I was impressed that they were actually open at their posted hours. The place smelled clean, and items were marked fairly. You could tell many items were indeed second hand, I mean it is a used store after all. Ask anyone who has purchased second hand, and they'll tell you it is ON YOU to ensure the item is in a condition that meets YOUR needs. The chairs I bought, I knew I'd need to sink some money into to fix to *my standards*. They were $20. I then paid another $70 to rehab. I am totally fine with this! Not all people would be, but their prices reflect. Do your research, take the time with the item and then decide. They don't take returns and all sales are final. They literally have you sign a receipt acknowledging that fact. (I see zero issues with how they're running their business.) All this to say, I'll definitely be back! And to anyone new to the used shopping game, don't expect the sellers (JAMS or anyone else) to tell you the quality of an item. Unless it is NEW--it is USED. Therefore, any mention of condition is purely subjective. Interact with the item in question and decide for yourself, you're an adult (one would assume/hope). Now excuse me while I exit stage left.

Parents are deceased and dad is recent. We are trying to clean the house and interview estate…read morecompanies. I contacted Joan and made an appointment for her to come to the house. She was about 20 mins late, snobbish/snotty, and didn't even due a full walk through. She walked in and saw the living/dining room, family room and stopped at kitchen. Said it was not going to work as there is too much stuff and too much cleaning needs to happen. Was here for about 10 mins and left. Very unprofessional!

Magnificent resale store! Joan has renovated old drug store into a fantastic venue!!!read more

A friend was a big fan of their previous business, Primative n Proper and told me I had to visit,…read moreand I was a bit skeptical as we have very different aesthetics. However, I was pleasantly surprised. There is stuff here for the vintage lover, but also holiday decor, clothing, coffee and gourmet food, candles and more. It would be a great spot to stop in when you need a gift. They are super friendly there and wanted to make sure I knew about all the deals.

Nice store, have never had any issues for the years that I have been visiting. I recently started…read moredoing consignment there and they make the experience super easy and welcoming.

A lot of their stuff is in really nice shape, but more times than not it is cheaper (if not by a…read morelot) to buy a lot of the items on sale at their origin store than from here. For used things I just feel that they charge way too much and I have found many of the things they have for way cheaper shopping online and getting it new. Otherwise clean and well organized store

I love this shop! It's kind of hidden and a little small but once you get in there I could look for…read morehours. There a great variety of items and beautiful pieces of furniture! I wish it was a little more spaced out but I think its part of the stores character. Great tip too is that they have layaway!

So it was out first time there and supposedly people really like the store so we drove an hour away…read moreto check it out. Very very clean and nice store, extremely organized. But... we expected more Quality items but instead there are plenty of booths with 3D printing toys, items from AliExpress and Temy, while glass cabinets of shampoo, soaps and conditioner and even old Bath and Body works products. Some booth has really nice kitchen items and organized beautifully but prices out of this world. As people who do toy shows and selling $$$$ of vintage toys, we definitely don't have a competition there, but as a customer I don't have an urge going back there at all. I was looking at CD, DVDs and Vinyl and most of that's stuff wasn't organized and I got tired of looking. Also you can buy physical media cheaper at record stores. Most of theirs are $5 a piece. It's too much for DVD less it's more desirable. So I am not sure how I feel about it. Same with CDs and vinyl. There is definitely no 70-90s toys, saw maybe a couple here and there. It's really good and clean store. But nothing to come back to.

Found an awesome LTD guitar for $285 and it was one of the best things I e spent money onread more

I absolutely love this place Chad is the epitome of what…read morecustomer service should be I've purchased many items from Mattress Firm And I've never been disappointed. Great Prices Great People Great Products Most importantly, You won't be disappointed !

EDIT: The pillows I had ordered were now discontinued, so MattressFirm gave me 2 similar pillows…read morefor free after having returned the original ones. After working with the district manager, he was able to make things right and offer better compensation for lost time and inconvenience. I felt, in the end, everybody really tried to make things right after everything that happened, and I truly want to believe they mean well and that things like this wouldn't happen again. I feel more confident in their resolutions, but only time will tell if something like this may happen again. If it does, however, I know the company will be there to try to make it right. My advice? Feel free to use them (they ARE friendly and truly want to help), but maybe not if you're on a time crunch. I am moving, and I had ordered a bed and several accessories (several thousands of dollars in purchases) on the 9th of August and was told it would arrive the 18th of August (just a few days before school begins for me, which was perfect). Well, the 18th rolls around and we haven't heard a word from MattressFirm, so we reach out. Turns out they made a mistake in the shipment of the bed and wouldn't have it to me until the 23rd. This move had been a huge hassle to begin with, and this has just made everything that much more of a trainwreck. The I had to call family to wait around for the bed at my apartment because I would be in class by that point and unable to intercept the delivery. For the hassle they caused, I was only offered a cheap mattress and frame to use in the interim (calling it a "bed" would be laughable). They tried to make it sound like they were doing me a favor in providing this, despite how cheap it is. I was better off getting an inflatable mattress to use from Meijer. After all this, I call them back a few days after my mattress had been delivered (they said they'd have their manager reach out to me, but he never did), and yet I'm still getting all these emails saying "you didn't rate us yet!", so I submitted one saying I wasn't satisfied, and I got a call from another manager from a different store. On top of all this, two pillows I ordered were supposedly coming from the manufacturer and have apparently been "in-transit" for almost a month now. He offered to refund the price of the pillows (about $200) and an additional small refund for the inconvenience (another $200). Considering the price we've doled out for everything (over $4,000) and having to have gone without almost all of it for almost 2 weeks now, I could hardly call this a professional business setting. I understand some of the staff I dealt with seem to be trying, but just "trying" does not make a company an excellent business establishment. I cannot in good faith recommend this company, and will be telling my friends and acquaintances to avoid using Mattress Firm going forward.