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    Kirkland's

    4.0 (6 reviews)
    Open 10:00 am - 9:00 pm

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    7 years ago

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    12 years ago

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    12 years ago

    Love Kirklands! A wide selection of fabulous decor with a staff that is attentive and helpful!

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    Benson Stone Company

    Benson Stone Company

    3.2
    (32 reviews)
    4.1 mi
    $$

    Just Wow! I struggle to find the words to adequately express my sincere gratitude for Benson Stone…read moreCompany. All of the employees, from sweet Lori behind emails and calls, thoughtful Bill's time and response, to River looking into past files, to Tyler helping me schedule our floor magician, Dave. What a team of dedicated home professionals! In short, I had to have floorboards removed in random spots- I was distraught and hesitant, thinking the floors integrity would be ruined. Dave, their flooring specialist is one of the kindest, most sincere people you will ever meet. The work he did was nothing short of perfection. He took his time, and ensured quality work. You would never tell my beautiful floors were worked on! Just flawless work. I have personally called this company for flooring, bathroom needs and questions - they go out of their way to problem solve and provide guidance! Their thoughtful response makes you feel like part of the Benson family. Any and all future home renovations will be through Benson Stone Company. They stand behind their work and have the most accommodating, knowledgeable and kind staff! I can not recommend them enough! I am posting this glowing review on every site because I want everyone to know what a great experience we had!

    Awful. Our kitchen remodel included missing cabinets, wrong sink installed, and unexplained delays…read more We are at two years since start and are still not done. The sloppy designer was fired misprocess, and management offered no energy to rectify.

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    Select the perfect fabric for with our furniture design consultants
    Select the perfect fabric for with our furniture design consultants
    Benny takes a ride in the landscape delivery truck
    Benny takes a ride in the landscape delivery truck
    Kim & Benny with our 1st place plaques for best furniture store, flooring store, and granite shop in the Rock River Valley.

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    Kim & Benny with our 1st place plaques for best furniture store, flooring store, and granite shop in the Rock River Valley.
    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    1.7
    (19 reviews)
    0.7 mi
    Offers payment plans
    Established in 1991

    I wish I had better to say about my shopping experience…read more... It began with the salesperson giving me a very incorrect delivery time and took 10 weeks for delivery. Since they do not do removal I had thrown my old furniture to the curb the night before. When furniture arrived the next day, both couch and loveseat had defects. The center console top on the loveseat was completely crooked and would not close. The couch had an end cap falling off and they tried to ignore they even saw it while installing. If they would have said "There is damage and we need to fix or replace it" as they were setting it up, I would not have needed to return it. The installers tried to ignore it was a problem and get out the door before I could even see it... I have lost 10 weeks, trust in Bobs, and my original furniture, but now have an order from Ashley Furniture and maybe soon I can finally throw out the folding chairs in my living room... Thanks Bob

    Just filed complaint with BBB. Bought furniture delivered in Feb 2026. Not out together correctly…read morebecause was broken to start. Said they replace. June 13th delivery came to exchange. They threw new furnture out back truck onto pavement in street. Cut cloth on new furniture with bix cutter! Broke my vent cover. Left my home in disarray! Had miss work for this! Reschedule another delivery for today. Received call 2 hours before delivery tell me same unprofessional men coming to my home. Want to reschedule again 3rd time for me to miss work. Never paid for damages from. June 13th. Told via text I should pay for the damages! Said they credit my account - lie! Told me i had deal with credit company if i rerurn all together! Bobs already been paid! Ive paid credit company $725 already! Lie after lie after lie! I have video of June 13th! I am in disbelief of the games ansld run around ive recieved! Never ever do business here! Im going end up in court over this becauae i will not pay for broken furniture and continue to miss work! ​​

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    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store

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    JAMS restored furniture

    JAMS restored furniture

    3.1
    (13 reviews)
    3.9 mi

    I have purchased items from this store three different times. They are honest and a great place to…read morepurchase good quality items I can't afford to buy new. Their delivery staff was also very cordial and helpful. Thank you Jams!

    I saw a post on FB Marketplace for (2) chairs that perfectly match a small table I have. I decided…read moreto be there at opening the next morning to check them out. I was impressed that they were actually open at their posted hours. The place smelled clean, and items were marked fairly. You could tell many items were indeed second hand, I mean it is a used store after all. Ask anyone who has purchased second hand, and they'll tell you it is ON YOU to ensure the item is in a condition that meets YOUR needs. The chairs I bought, I knew I'd need to sink some money into to fix to *my standards*. They were $20. I then paid another $70 to rehab. I am totally fine with this! Not all people would be, but their prices reflect. Do your research, take the time with the item and then decide. They don't take returns and all sales are final. They literally have you sign a receipt acknowledging that fact. (I see zero issues with how they're running their business.) All this to say, I'll definitely be back! And to anyone new to the used shopping game, don't expect the sellers (JAMS or anyone else) to tell you the quality of an item. Unless it is NEW--it is USED. Therefore, any mention of condition is purely subjective. Interact with the item in question and decide for yourself, you're an adult (one would assume/hope). Now excuse me while I exit stage left.

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    JAMS restored furniture
    JAMS restored furniture
    JAMS restored furniture

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    Gustafson Furniture & Mattress

    Gustafson Furniture & Mattress

    2.6
    (29 reviews)
    0.4 mi

    I have purchased many things at Gustafson's. Beds, bedroom furniture, living room and family room…read morefurniture. I have not been disappointed with the purchased commodity or the related service. J.G.

    Ordered two recliners and a love seat at the end of December 2025. Was told 6-8 weeks to arrive…read more Right at the 6-week mark, they called to schedule delivery. When they showed up, only the recliners were delivered. Said the couch was still on order, but would not charge us another delivery fee when it came in. While waiting for the loveseat, there were several social media posts about the doors being closed, and no one could get hold of them. Many of our calls went unanswered. After a few weeks of this, I initiated a chargeback on my card. About 6 weeks later, they called to schedule delivery. We asked if this was the one we ordered or the display model. They said it was the display, to which we replied that we want the one we ordered. Eventually, we determined that we were not going to get what we ordered, so we decided to negotiate on the display model. We asked for $300 off, and they accepted. I called my bank to cancel the chargeback, but was unable to. Once they ruled in our favor, we told Gustafson's that we'd still purchase the display model as long as the discount was honored. Whomever I spoke with said the agreement was only for $150 off, and they never agreed to $300. At this point, we decided that we would not continue doing business with them and cut off all communication. Now, I see going-out-of-business sale signs everywhere, so it's so long now. Hopefully, others who had money there got it back before they shutter for good.

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    Children's Furniture Store Rockford, IL
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    Kirkland's - furniture - Updated July 2026

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