Just Wow! I struggle to find the words to adequately express my sincere gratitude for Benson Stone…read moreCompany. All of the employees, from sweet Lori behind emails and calls, thoughtful Bill's time and response, to River looking into past files, to Tyler helping me schedule our floor magician, Dave. What a team of dedicated home professionals! In short, I had to have floorboards removed in random spots- I was distraught and hesitant, thinking the floors integrity would be ruined. Dave, their flooring specialist is one of the kindest, most sincere people you will ever meet. The work he did was nothing short of perfection. He took his time, and ensured quality work. You would never tell my beautiful floors were worked on! Just flawless work. I have personally called this company for flooring, bathroom needs and questions - they go out of their way to problem solve and provide guidance! Their thoughtful response makes you feel like part of the Benson family. Any and all future home renovations will be through Benson Stone Company. They stand behind their work and have the most accommodating, knowledgeable and kind staff! I can not recommend them enough! I am posting this glowing review on every site because I want everyone to know what a great experience we had!

A really nice store with good selection. I bought a fireplace set that is still holding up years…read morelater. Will be back in the future when I need more home goods.

Urban Farmgirl is the best! They are always a big part of all the community events. We love the…read moremarkets that they promote. Our family always enjoys going to Urban Farmgirl!

Made the trip out to see them on one of the two weekends they were open for the month. That's…read moreright, folks, they are only two weekends a month, so check before you go. The store is very cute. It is very easy to pass by because it is in a residential area. There are no other businesses around it and the signage is pretty subtle. There are minimal amounts of vintage items. There are lots of items you can find in other stores in Geneva, etc. There did seem to be an abundance of beachy items which I didn't expect in a place called Urban Farmgirl. If you are thinking that you will be checking out lots of vintage items or updated vintage items, that isn't the case. There is some of this, but mostly new items. It's a very cute store and worth a browse.

I wish I had better to say about my shopping experience…read more... It began with the salesperson giving me a very incorrect delivery time and took 10 weeks for delivery. Since they do not do removal I had thrown my old furniture to the curb the night before. When furniture arrived the next day, both couch and loveseat had defects. The center console top on the loveseat was completely crooked and would not close. The couch had an end cap falling off and they tried to ignore they even saw it while installing. If they would have said "There is damage and we need to fix or replace it" as they were setting it up, I would not have needed to return it. The installers tried to ignore it was a problem and get out the door before I could even see it... I have lost 10 weeks, trust in Bobs, and my original furniture, but now have an order from Ashley Furniture and maybe soon I can finally throw out the folding chairs in my living room... Thanks Bob

Poor quality absolutely garbage craftsmanship and cheep materials to build super low quality…read morefurniture.

We were in town for an event and I found this place and thought it sounded worth checking out…read more We were greeted upon entry, and there was a lot of mid century modern furniture, tons of nesting tables and stained glass windows, a good selection of mirrors, some hanging light fixtures, plus a bit of vintage outdoor furniture and decor. Things were nicely arranged and not cluttered. On our late summer visit, we were serenaded by the mild sound of crickets, and it was a nice accompaniment to my browsing. I didn't pay attention to prices since I didn't see anything I had to have, but I would come by again.

Large warehouse building with a lot of beautiful vintage collectibles. Beautiful mirrors, stained…read moreglass windows, tiles, jugs and etc. a little pricey but definitely eclectic and cool. The gentleman at the front asked if we had questions. Neat place to visit and look around.

I saw a post on FB Marketplace for (2) chairs that perfectly match a small table I have. I decided…read moreto be there at opening the next morning to check them out. I was impressed that they were actually open at their posted hours. The place smelled clean, and items were marked fairly. You could tell many items were indeed second hand, I mean it is a used store after all. Ask anyone who has purchased second hand, and they'll tell you it is ON YOU to ensure the item is in a condition that meets YOUR needs. The chairs I bought, I knew I'd need to sink some money into to fix to *my standards*. They were $20. I then paid another $70 to rehab. I am totally fine with this! Not all people would be, but their prices reflect. Do your research, take the time with the item and then decide. They don't take returns and all sales are final. They literally have you sign a receipt acknowledging that fact. (I see zero issues with how they're running their business.) All this to say, I'll definitely be back! And to anyone new to the used shopping game, don't expect the sellers (JAMS or anyone else) to tell you the quality of an item. Unless it is NEW--it is USED. Therefore, any mention of condition is purely subjective. Interact with the item in question and decide for yourself, you're an adult (one would assume/hope). Now excuse me while I exit stage left.

Jen and her guy have furnished most of my home with amazing deals. A lot of name brands -- Ethan…read moreAllen, Thomasville, etc flow through here. They deliver! All of their furniture is clean with few flaws. My go to store

Purchased a new mattress and adjustable frame. Salesman was knowledgeable and friendly. Nice to…read morehave payment options. The delivery guys were awesome. They were both kind, considerate and patient. Where I get most of my furniture.

Went in today to look at Tempurpedic Mattresses and a Sofa. Not so much as a Hello . Walked through…read morethe store for 15 minutes and headed out. Three employees sitting in chairs near the exit and nothing . That's really too bad. I have been a customer for over two decade's. Benson Stone it is .

I am giving Tess, manager at the Rockford, IL store 5-stars for her prompt replies to my email and…read moreprofessionalism. I did not have a good experience with my online purchase and continued promise of delivery that never happened. When I tried numerous times to contact Ashley for an update and/or to speak to someone, it only led to lengthy calls of listening to a recorded message to then be disconnected. I reached out to Tess at the Rockford, IL location and she responded immediately and kept me in the loop to my refund. I was not satisfied with the online ordering system at Ashley but Tess was undeniably professional and courteous. Ashley Furniture needs more employees like Tess...maybe they would sell more furniture. Thank you very much Tess!

I wish I had read these reviews before I purchased. I…read moreshould have known when I went to the store and was ignored by every male sitting behind the service desk. NOT one even made eye contact with me. An associate from across the room came to help me.! I bought a chair and couch. They did not have couch in show room. The chair was, which I sat in. Pretty comfortable! I get this furniture delivered. Do I sit in it before they leave, NO! I did AFTER they left and what the heck, this is nothing like it was in the store it is the most UNCOMFORTABLE furniture I have ever owned. I called explained I didn't even want my money back just an in-store credit to purchased something else!! NOPE, they will do nothing! Can not return!! I will NEVER shop there again!!!

Awesome family run business. I really get the feeling everyone truly cares about the customer and…read morethe people they deal with. They must treat their own people exceptionally well. You can see it on their faces and in their attitudes. They are always willing to help. I love dealing with this company.

The shopping experience started out well enough seem like a nice guy even had prayer request cards…read moreon his counter but after the sale which I purchased multiple appliances a refrigerator side-by-side and a dishwasher when it came time for the promised delivery and install sent a delivery man that took a 20 minute dump in my bathroom in this time of pandemic , broke one of my Moms glass bowls, and during dishwasher install , He said install was missing parts ? wanted to charge me more , the very definition of nickel and dime no mention of this at time of purchase ! Cash transaction everything seems to be working but I'll shoot myself in the foot before shopping here again !

Magnificent resale store! Joan has renovated old drug store into a fantastic venue!!!read more

Love this store! Wonderful treasures to be found. I have purchased several items for my Villa that…read moreare just perfect!

We went into the store to buy living room furniture at just after 10:00am today. There were no…read moreother customers in the store and one person working, as far as we could tell. She didn't look up or say hello when we came in until we said hello to her. That was the extent of her interaction. We looked at furniture and saw some that we liked, but when we asked about it she still didn't look up. At that point we decided that we should just go somewhere else, so that's what we're doing now. ** We ended up going to Bob's Discount Furniture and found exactly what we wanted. Customer service was excellent, prices were good, and the quality was nicer than American Freight.

I purchased a gas range in May of 2021 from American Freight, I was told they didn't have one in…read morestock but it would be delivered in 4 to 6 weeks. I had to pay them before they would order the range. After 12 weeks I still had not received my range, so I asked for a refund on my credit card that I used. I still have not received my refund. I've spent hours on the phone and visits to the store but no results . This is January 2022 they owe me $932.86. I will never shop there again. Eunice