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Rockford, IL

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Home Goods

5.0 (6 reviews)
ModerateHome Decor
Closed • 9:30 am - 9:30 pm

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Bob's Discount Furniture and Mattress Store

Bob's Discount Furniture and Mattress Store

1.7(20 reviews)
0.3 mi
Offers payment plans
Established in 1991

I wish I had better to say about my shopping experience…read more... It began with the salesperson giving me a very incorrect delivery time and took 10 weeks for delivery. Since they do not do removal I had thrown my old furniture to the curb the night before. When furniture arrived the next day, both couch and loveseat had defects. The center console top on the loveseat was completely crooked and would not close. The couch had an end cap falling off and they tried to ignore they even saw it while installing. If they would have said "There is damage and we need to fix or replace it" as they were setting it up, I would not have needed to return it. The installers tried to ignore it was a problem and get out the door before I could even see it... I have lost 10 weeks, trust in Bobs, and my original furniture, but now have an order from Ashley Furniture and maybe soon I can finally throw out the folding chairs in my living room... Thanks Bob

Just filed complaint with BBB. Bought furniture delivered in Feb 2026. Not out together correctly…read morebecause was broken to start. Said they replace. June 13th delivery came to exchange. They threw new furnture out back truck onto pavement in street. Cut cloth on new furniture with bix cutter! Broke my vent cover. Left my home in disarray! Had miss work for this! Reschedule another delivery for today. Received call 2 hours before delivery tell me same unprofessional men coming to my home. Want to reschedule again 3rd time for me to miss work. Never paid for damages from. June 13th. Told via text I should pay for the damages! Said they credit my account - lie! Told me i had deal with credit company if i rerurn all together! Bobs already been paid! Ive paid credit company $725 already! Lie after lie after lie! I have video of June 13th! I am in disbelief of the games ansld run around ive recieved! Never ever do business here! Im going end up in court over this becauae i will not pay for broken furniture and continue to miss work! ​​

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Bob's Discount Furniture and Mattress Store
Bob's Discount Furniture and Mattress Store
Bob's Discount Furniture and Mattress Store

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Ross Dress for Less

Ross Dress for Less

2.7(14 reviews)
0.3 mi
•$

Ross is basically the blue TJ Maxx. My mother and sister had never been to a Ross so I decided to…read morewith them this past weekend. My goal was to look for some things for my fiance for Christmas. Sadly, they have so many clothes JAMMED onto the racks in the men's section, it was too hard to see anything. You could not even pull a shirt out from the rack, it was so tight. I looked for a few moments and just got frustrated and walked away because I could not easily access the clothing. They have a decent variety of women's clothing. Unfortunately, nothing is sized properly so it's way too big or way too small. There is a reason the clothes are in their store and not at the fancy department stores, you know? Some items have a snag in them, some housewares are damaged, and sometimes you can find a great buy! The items that ARE in good condition are not that reasonably priced. If can go to the department stores for just a little more $$ and get perfect clothing...I will. We are not from the area but next time I'm out in Rockford, I may stop in because you CAN find a good deal. You just have to be willing to hunt for it and of course, have the time to do so.

Stopped by the Rockford location on my way to Indiana to drop off my mom. I don't know what it is,…read morebut Ross has gone downhill with the selection of BIG shoes! You have a section that says 13 and up, but you should change it to 13 and below, because you NEVER cater to big sized shoes anymore. I remember at one point I bought 3 pairs of shoes. It's not just this location, this is the location in my city of La Crosse, WI as well! I used to love this store and company, but anymore I'm not excited at all. This particular location was the location that I night the 3 pairs of shoes about 4 years ago! Such a shame! I hope you can do better!! I did get 3 shirts for my job, but other than that, I'm not impressed at all!

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Ross Dress for Less
Ross Dress for Less
Ross Dress for Less

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Home Goods - homedecor - Updated October 2026

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