Omfg. I LOVE this place. Every thing in here is right on trend and seems to be of great quality…read more They also offer "back door pick up". You drive to the back of the store, ring the doorbell, and they will bring out your online order. The staff are super helpful and go the extra mile. Prices are super reasonable especially with sale and clearance percentages! Give this place a try and bring lots of money to spend. :)

Great decor selections at great prices! My wife loves to decorate and so when we're looking for…read moreitems for our walls/home we head to Kirkland's. I have to admit I like art and this place definitely delivers in the art department! I have bought several wall art pieces from here and the frames are very sturdy and make them easy to hang. They always have seasonal decor out early and plenty to choose from. They also have a free rewards program you can sign up for and after so many points you get money off purchases.

I purchased new furniture with Robert Madden up in the furniture department and I must say that it…read morewas truly an amazing experience. The man is a plethora of information. He knew exactly the look I was going for. I am in the process of moving to Florida and needed new furniture to put in my new home and did not want to wait another 4-6 weeks once I move. It got delivered to my home in Beloit WI all beautifully wrapped and ready to be put on a truck. This is not the first purchase I have made with Benson Stone. Everytime has been so incredible.

This has got to be the worst company ever! They talk awful behind customers and employees back they…read morehave very rude attitudes i hear they treat their employees absolutely awful!! They laugh about the mark ups the put on products! They charge thousands and thousands of dollars for grills furniture and fireplaces! The electric fireplaces they sell for 2-7 thousand dollars are no different then the $200-$700 ones you can buy from walmart! I WOULD HIGHLY SUGGEST NO ONE BUY AN ELECTRIC FIRELACE OR GRILL FROM THEM! RIP OFFS!! Sad part isntheybare oretty much the inly fireplace retailer for 100's of miles so for gas F r wood your unfortunately kind of stuck! Sorry to sayI give a 1-2 out of 10!

Urban Farmgirl is the best! They are always a big part of all the community events. We love the…read moremarkets that they promote. Our family always enjoys going to Urban Farmgirl!

Made the trip out to see them on one of the two weekends they were open for the month. That's…read moreright, folks, they are only two weekends a month, so check before you go. The store is very cute. It is very easy to pass by because it is in a residential area. There are no other businesses around it and the signage is pretty subtle. There are minimal amounts of vintage items. There are lots of items you can find in other stores in Geneva, etc. There did seem to be an abundance of beachy items which I didn't expect in a place called Urban Farmgirl. If you are thinking that you will be checking out lots of vintage items or updated vintage items, that isn't the case. There is some of this, but mostly new items. It's a very cute store and worth a browse.

I wish I had better to say about my shopping experience…read more... It began with the salesperson giving me a very incorrect delivery time and took 10 weeks for delivery. Since they do not do removal I had thrown my old furniture to the curb the night before. When furniture arrived the next day, both couch and loveseat had defects. The center console top on the loveseat was completely crooked and would not close. The couch had an end cap falling off and they tried to ignore they even saw it while installing. If they would have said "There is damage and we need to fix or replace it" as they were setting it up, I would not have needed to return it. The installers tried to ignore it was a problem and get out the door before I could even see it... I have lost 10 weeks, trust in Bobs, and my original furniture, but now have an order from Ashley Furniture and maybe soon I can finally throw out the folding chairs in my living room... Thanks Bob

Just filed complaint with BBB. Bought furniture delivered in Feb 2026. Not out together correctly…read morebecause was broken to start. Said they replace. June 13th delivery came to exchange. They threw new furnture out back truck onto pavement in street. Cut cloth on new furniture with bix cutter! Broke my vent cover. Left my home in disarray! Had miss work for this! Reschedule another delivery for today. Received call 2 hours before delivery tell me same unprofessional men coming to my home. Want to reschedule again 3rd time for me to miss work. Never paid for damages from. June 13th. Told via text I should pay for the damages! Said they credit my account - lie! Told me i had deal with credit company if i rerurn all together! Bobs already been paid! Ive paid credit company $725 already! Lie after lie after lie! I have video of June 13th! I am in disbelief of the games ansld run around ive recieved! Never ever do business here! Im going end up in court over this becauae i will not pay for broken furniture and continue to miss work! ​​

We were in town for an event and I found this place and thought it sounded worth checking out…read more We were greeted upon entry, and there was a lot of mid century modern furniture, tons of nesting tables and stained glass windows, a good selection of mirrors, some hanging light fixtures, plus a bit of vintage outdoor furniture and decor. Things were nicely arranged and not cluttered. On our late summer visit, we were serenaded by the mild sound of crickets, and it was a nice accompaniment to my browsing. I didn't pay attention to prices since I didn't see anything I had to have, but I would come by again.

Large warehouse building with a lot of beautiful vintage collectibles. Beautiful mirrors, stained…read moreglass windows, tiles, jugs and etc. a little pricey but definitely eclectic and cool. The gentleman at the front asked if we had questions. Neat place to visit and look around.

I have purchased items from this store three different times. They are honest and a great place to…read morepurchase good quality items I can't afford to buy new. Their delivery staff was also very cordial and helpful. Thank you Jams!

I saw a post on FB Marketplace for (2) chairs that perfectly match a small table I have. I decided…read moreto be there at opening the next morning to check them out. I was impressed that they were actually open at their posted hours. The place smelled clean, and items were marked fairly. You could tell many items were indeed second hand, I mean it is a used store after all. Ask anyone who has purchased second hand, and they'll tell you it is ON YOU to ensure the item is in a condition that meets YOUR needs. The chairs I bought, I knew I'd need to sink some money into to fix to *my standards*. They were $20. I then paid another $70 to rehab. I am totally fine with this! Not all people would be, but their prices reflect. Do your research, take the time with the item and then decide. They don't take returns and all sales are final. They literally have you sign a receipt acknowledging that fact. (I see zero issues with how they're running their business.) All this to say, I'll definitely be back! And to anyone new to the used shopping game, don't expect the sellers (JAMS or anyone else) to tell you the quality of an item. Unless it is NEW--it is USED. Therefore, any mention of condition is purely subjective. Interact with the item in question and decide for yourself, you're an adult (one would assume/hope). Now excuse me while I exit stage left.

Gustafson's sells cheap quality furniture and rugs. Within weeks, small tears appear at the corners…read moreof the sofas and the so-called Persian carpets reveal themselves to be nothing of the sort.

Ordered two recliners and a love seat at the end of December 2025. Was told 6-8 weeks to arrive…read more Right at the 6-week mark, they called to schedule delivery. When they showed up, only the recliners were delivered. Said the couch was still on order, but would not charge us another delivery fee when it came in. While waiting for the loveseat, there were several social media posts about the doors being closed, and no one could get hold of them. Many of our calls went unanswered. After a few weeks of this, I initiated a chargeback on my card. About 6 weeks later, they called to schedule delivery. We asked if this was the one we ordered or the display model. They said it was the display, to which we replied that we want the one we ordered. Eventually, we determined that we were not going to get what we ordered, so we decided to negotiate on the display model. We asked for $300 off, and they accepted. I called my bank to cancel the chargeback, but was unable to. Once they ruled in our favor, we told Gustafson's that we'd still purchase the display model as long as the discount was honored. Whomever I spoke with said the agreement was only for $150 off, and they never agreed to $300. At this point, we decided that we would not continue doing business with them and cut off all communication. Now, I see going-out-of-business sale signs everywhere, so it's so long now. Hopefully, others who had money there got it back before they shutter for good.

Got to select what I wanted, Javier was great and made our purchase stress free. Plenty of…read moreaffordable furniture and beds.

Extremely poor service. I ordered a bed set: mattress and box springs. On the delivery day the…read moremattress arrived without box springs. The delivery team said the store ticket indicated mattress only and that I was going to Stevens Point, Wisconsin (I live in Rockford) to pick up the box springs myself. They called the store for assistance and got nowhere. The "Customer Care" rep was going to call in a few minutes to correct the order. After several weeks, I still have heard from no one from the store. I called the Sales Agent that day who sold me the set. Her response was "It's my day off", I took it upon myself to make contact with the Regional Warehouse Operations Manager, who was most helpful. He and I worked on the issue for several hours and developed a plan for me to receive the box springs in two days. The Delivery Team members were excellent. The Rockford Store Team very poor.

Awesome family run business. I really get the feeling everyone truly cares about the customer and…read morethe people they deal with. They must treat their own people exceptionally well. You can see it on their faces and in their attitudes. They are always willing to help. I love dealing with this company.

The shopping experience started out well enough seem like a nice guy even had prayer request cards…read moreon his counter but after the sale which I purchased multiple appliances a refrigerator side-by-side and a dishwasher when it came time for the promised delivery and install sent a delivery man that took a 20 minute dump in my bathroom in this time of pandemic , broke one of my Moms glass bowls, and during dishwasher install , He said install was missing parts ? wanted to charge me more , the very definition of nickel and dime no mention of this at time of purchase ! Cash transaction everything seems to be working but I'll shoot myself in the foot before shopping here again !

Amazing store with the most wonderful merchandise...beautiful decor, one-of-a-kind items you know…read moreyou won't see in other homes. Joan & staff are always so helpful and friendly. Have worked with them for years both in selling, plus acquiring beautiful pieces. Great pricing + they will help with finding items you are still searching for. Cannot rave enough about this store. Always changing, each week will have different amazing prints, furniture, decor, clothes & accessories.

Parents are deceased and dad is recent. We are trying to clean the house and interview estate…read morecompanies. I contacted Joan and made an appointment for her to come to the house. She was about 20 mins late, snobbish/snotty, and didn't even due a full walk through. She walked in and saw the living/dining room, family room and stopped at kitchen. Said it was not going to work as there is too much stuff and too much cleaning needs to happen. Was here for about 10 mins and left. Very unprofessional!