I needed my snow blower repaired and thought I would give them a shot rather than the dealer ship I…read moreusually use. The phone people were very pleasant and helpful and my blower was picked up the next day. By that evening I received a call from them that the problem was identified and with my permission the parts were ordered. It took about a week to get it repaired and then delivered back to my driveway in time for the seven inches of snow we go on Thursday evening. It was repaired correctly and now runs fine. They are now my go to place for repairs to my outdoor equipment,

I dropped my lawnmower off because it was surging. They called me the next day to tell me it was…read morefixed. They cleaned the carburetor, flushed the fuel lines, sharpened the blade all for $61. Great, quick service at a great price. I highly recommend them!

I bought a $12,000 Scagg lawnmower and I called them up to ask what oil I use they told me 10 W-40…read moreI asked him if it's supposed to be synthetic he said yes so then I asked him. Why didn't you tell me that from the very beginning I put the right oil in. He hangs up on me. I would not do business with his company if they're gonna treat customers like this would be leaking the lawnmower if I would've followed his directions. Company to do business with.

Great service! I brought our 3 year old Toro Lawn Mower in for what I thought was going to be an…read moreexpensive repair and they did some simple lubrication which solved my problem. I felt a little silly but now I'm educated about how to better maintain my mower and it didn't cost me much. They have a very helpful parts department also. Their service department is very busy keeping homeowner's and professional landscaper's equipment running in top condition so they'll probably need a day or so to get to your repair job. It's worth the wait though. If you're shopping for new landscape maintenance equipment, they've got that too!

First off, I don't know why this place has such negative reviews, you have to know at least a…read morelittle bit about what you're in there for, they can't know EVERYTHING. Second, Brian is the man! Two other guys attempted to find a snow blower part on Cub Cadet's online shop manual (man, that thing needs a rework) and they couldn't find it despite me knowing the part name (see why it needs a rework). Brian knew exactly what the part did and was able to find it on the site , no problem. Once again, I blame the online parts manual more than any person. Anyway, just Google before you go in so you know at least something ''cuz they can't know it all...unless you're Brian. LOL! Thanks, guys!

I was out snowblower shopping and had previously seen an ad for a unit they had. I stopped by to…read morecheck it out. I didn't buy, but I was greeted and treated well by a "regular" employee. A short bit later, I believe it was the president/owner, came out to talk. We kicked around some ideas, and I was on my way. No pressure sales tactics. I took a card, and said I may be in touch. I appreciated that treatment. I can't speak to their service, but so far, I was treated well and would consider coming back if I needed anything.

2026 update! We used Western again for more landscaping projects. They expanded a boulder wall on…read morethe other side of the yard, installed a crushed granite walkway that wraps around the front and side of the house, and set up more perennial garden beds. Ps they warranty all plants for a year so we have that piece of mind. Plus they accommodated existing plants we wanted to keep. Finally we had planned to put in a second flagstone walkway, but mid project we pivoted and they instead created a full flagstone patio. It looks so amazing next to our deck! The onsite team was fabulous. The guys showed up when expected and stayed long days to get the job done. They really helped us design and produce a yard we completely love. We know we'll use them again. 2025 The crew who worked in our yard were awesome! Very respectful of us and our property. They gave helpful input when we had decisions to make, were very responsive, and cleaned up each day. The tree line clear out, new boulders on the fence, and the flowers are all beautiful. And I absolutely love the flagstone walkway. We will definitely be using them again.

We are pleased with our fertilizer service and can't wait for the install of our new patio design…read moredesigned by Western Landscape. Highly recommend!

They do all our snowplowing and lawn mowing in Middleton. Reliable, prompt, always responsive. I've…read moreused them for almost 3 years and they still have my business.