Most helpful place in town. Never disappointed over many years. Very glad to hear they have…read morereopened after being bounced for yet another high rise.

I know nothing about home repair and maintenance. Not a damn thing. That didn't stop me from buying…read morea house. And houses need work. There are some projects that are larger, which require professionals. But dammit, some things I should be able to do myself, even if I lack the knowledge or the tools. But going to the big box home stores fills me with a sense of dread. They are overwhelmingly large, it's hard to find anyone who can help you, and the whole experience leaves me drained, dizzy, and nauseated. So I had what I considered a fairly clever idea. Why don't I just call the small, local, neighborhood hardware store, and see if they can help me solve my minor home repair and maintenance challenges? I'll confess that I called another store first before reaching out to Jack's. But it was at Jack's where I found the help, patience, and expertise that I so desperately needed! Project number one was removing the gunk from between brick pavers on my patio, filling them with silicone sand, and other spring yard maintenance. I had no tools beyond the phone in my hand. But Dan, on the other end of the line, walked me through the tools and equipment I would need. He told me the prices, took my order and payment over the phone, and had everything ready for a semi-contactless pick up! That went so well, I returned for project number two, replacing the window well covers that had cracked. Now I am the proud owner of my very first ratchet set! At least, I think that's what it was called. I thought I was going to need some power tool to do the job, and was prepared to drop a lot of money, but I walked out with a bill of about $30... and a Twinkie. Don't judge. It was for my daughter. Needless to say, I have no intention of ever setting foot again in one of those big box home stores. I have Jack's, and it's fantastic!

Seth helped me to find the right hacksaw to cut an aluminum hanging file rail. He even told me to…read morecut as I push and not to cut when I pull. I've been backswing wrong all these years!

Armando and the people at Carpenter Brothers are the best. There aren't many "old school" hardware…read morestores left, but this is one of the best. Service is excellent. Armando helped me out with a snowblower repair right on the spot. Repairs are reasonably priced as well. You can't go wrong here!

In the last 3 years I've been coming here since returning to Ann Arbot, I have greatly appreciated…read morethe amazing selection of items and excellent customer service. The staff has been very helpful helping me sort out best solution to a number of issues as I had an older home. They almost always have what I need, saving me a trip to a big box store. I appreciate that they are closer and the store is not enormous and it's easy to find things in - and if I can't, the staff always knows where everything is.

I am constantly finding a new home project to work on and run into more complications than some…read morefolks may as my husband and I have an old home 1950 which of course comes with lots of fun unique sizing of everything and strange setups. I have found the product selection, the staff and their knowledge (each person may have a speciality over another of course but not everyone can possibly be an expert in all things) and if they are not sure they will always find someone who does know how to help me. I have found this store to be refreshing particularly as a woman as I am oftentimes given the label of "she doesn't know what she's doing". I am actually very handy and impress my male friends more than they'd like to admit. I've been handy since I was a little kid fixing things before my dad got home from work so my mom wouldn't have to deal with holding the flashlight over him for 7+ hours trying to fix something he knew nothing about. I am treated with respect and their employees are not only friendly and proactive without being annoying they assume I do know what I'm asking for even if I may not, I applaud their team and leadership as it creates an environment that I feel excited to be in and confident I will be helped by someone who is capable of helping or honest enough to say they are not an expert in that area but will find someone who is and do some research of their own and listen in so they can learn too! I was floored by this particularly last time I visited the store. Thank you for providing a great experience and knowledge to help me figure out what I need and next steps to tackle my many many home projects. I always find the coolest gifts in here too, there are so many hidden gems. Below is a project that we were given advise on for how we wanted the end product to look, how to safely place everything and what products to use without breaking the bank or our sanity.

Excellent service. Large selection of hardware for a small space. Everything I needed plus I was…read moreable to avoid the big box store chaos with reasonable prices. Happy to support locally. I'll be back

Bought a hose attachment.. worked awfully. Called the guy working a couple hours the same day about…read morereturning it. He said all I needed was my receipt and he remembered me. Then when I get there tells me I also need the tiny code that was wrapped around the hose attachment (who the hell keeps that) for the barcode that is also on the receipt I brought in.. so drove all the way back out for nothing and paid 20$ for a useless item. Wouldn't recommend.. go to Walmart or a bigger brand that isn't afraid to lose 20$ lol.

Menlo Innovations is a hardware and software consulting company with the mission of "ending human…read moresuffering in the world as it relates to technology". I've had the opportunity to attend one of their training courses on "High Tech Anthropology" and I am pretty impressed so far. If you work in the product development, product management, or R&D space I encourage you to read their book Joy, Inc. and find out if any of their philosophies could work for you. I do not work for Menlo, but have found a lot of value in their training courses and hope to incorporate some of their techniques into my own job in R&D.

Located In the Tanger Outlet In Howell, MI. Large parking lot out front for easy access. This store…read moreoffers hundreds of tools and vintage items: auto, hardware, and military items in display. They accept donations of vintage items example old gas cans, signs advertising items, automotive items and more. Also accept donations of military items.s for display in the store. Veteran employees and volunteers restore, repair and resell the items. Potion of the sales are donated to local veteran organizations. Everyone wins. Highly suggest check out their website to see 5 ways to be part of their mission to do good for all those who have given much. The store is clean, well lit, and the display of items are aesthetically pleasing to the eye. Justin welcomed us and everyone I seen come in after us with a smile and a story of the items displayed. Very friendly atmosphere with unique items for sale. Definitely a mans store of treasures. Highly recommend to stop in.

From the owner: Tool donations, restorations and sales. We come to you to pick up old tools. Call us today to…read moreschedule a pick up at (810) 510-4123. Thank you!

I recommend you don't go there. I took my lawn mower there because it wouldn't…read morestart. They fixed it for $160. I took it home. It started once, started smoking and then it died. Would not start again. I took it back. They said "You used bad gas." It's the same gas it had the first time I took it to you. Second time they charged me $15. I took it home. It worked a few times and then IT WOULDN"T START!!!!. I've had it with them. Also, the lady who answers the phone was not a nice person at all. I don't live in San Francisco. Don't know how to change that. I live in Westland, MI.

I have bought three new chain saws there. They were all nice the old man is a heck of a salesman…read morevery knowledgeable.he started carrying the lightweight bars after I explained the lighter the safer handling it.and I have a cool hat. and I think about the nice lady at the register every time I cut wood it's my going to work hat.