The best Auto Repair shop in Springfield in my opinion. Eric a great person and staff always…read morefriendly.

Honest and Fair... Eric called us and told us the problem and the cost to fix it and said it could…read morebe completed the same day. The service and care shown exceeded our expectations. A secondary problem arouse a couple of days later that had nothing to do with what originally got done. Eric had us bring the car back that day and fixed the minor unrelated issue within 30 minutes...NO Charge... You just don't see that type of customer service and honesty anymore. Can't recommend the place enough. If you have an import that needs serviced, come here.

took my car here and they lied about fixing a oil issue and only cleared the codes in the vehicle,…read morewent to pick it up and all lights were still on. then charged 3,500 for a timing chain, it's been 5 days still have not got the car back and it is no where visible at the shop. don't know if its even there or not. horrible customer service and extremely rude, they do not lock vehicle so any valuables are at risk. Keep your car as far away as possible from this place.

Great service and follow up after the sale. So convenient for us too. These guys know what they are…read moredoing.

Just bought my second car from Bob Ridings. From the sales staff, to the service staff, to the…read moreoffice staff, I am always impressed by the friendly and caring people who work there. No games--just good deals.

We purchased a Ford Bronco over 40 days ago. Of that time it has been in our possession 7 days. It…read morestarted having problems 3 hours after purchase. It has been in the shop for a fried fuse panel and now remains there waiting for a catalytic converter, which is still 9 days out. We have asked for a full refund to purchase another Bronco and those requests have been denied. We attempted to speak with the manager, Geoff on 4 occasions and have never been contacted by him, he had others (salesman, service dept. etc) contact us. They have given us a vehicle to drive and that has been appreciated. We purchased an extended warranty but are concerned that the vehicle will continue to have issues. The 3rd time the vehicle shut off on us, while driving was on the way home from the service department where the fuse panel had just been repaired. We do not feel that we are being unreasonable. We do not think that we should lose money on a vehicle that started having issues after 3 hours and 20 miles!

Steve explained everything, we felt very confident in his explanations. We feel confident in making…read morethis our recommended service.

the best auto mechanic i have ever dealt with in 35 years of being a motorhead…read more Knowelgedable about all the ins and outs of various eras of custom/performance project cars. good prices , reliable service, for standard maitenance issues on daily drivers and work trucks.

Just want to give a shoutout to Greg Ghelfi, service manager at your Springfield dealership. When…read moreI ended up there from Chicago while visiting with a friend, my transmission went bad on me. Greg took over and gently gave me the bad news that it had to be replaced, and he definitely recommended I not try to drive it home at that time. He arranged for me to get a local hotel, had a nice young man drive me there, and all in all made my terrible situation so much more manageable. He went the extra mile every step along the way until I was able to go back down from Chicago and pick up my car a few days later. Thank you, Greg, and thanks to the other employees who helped me on my way. Dorothy Euchler

I won't be back. Went in and got an oil change like I always do and it was $80!!! I have bought…read moreevery vehicle at this location (one a year for 20 years) and everytime they ask have u purchased your vehicle here. Yes. I get every oil change, tire rotation, tires and service appt done here and trade in at 30,000 miles every year. Now they want u to sign a paper before the oil change (probably because people are throwing a fit). I will not be back to purchase a car, oil change, anything! I've taken 3 kids to this location and parents so 6 of us all have green Nissan and trade often. I instructed everyone once your warranty is up go to the $20 oil change place. Highway robbery! And the black guy Jason that works there is awful. His mouth never shuts up. Trying to sit and get an oil change and his mouth runs non stop. What a joke! This place is a rip off! I used to brag about it but I guess u have to charge $80 bucks for an oil change when u have about 10 people sitting around on their butts your paying!

The guys working are very nice and are willing to do anything you ask of them. They have always…read moredone a great job of getting me in at short notice.

Don't ever go here for anything this is the worst shop in Springfield, wasted so much money to get…read morea problem fixed that was caused by themthey will fuck you over no doubt! Had to take my car to another shop bc I didn't trust them to touch it anymore, even though clearly it was their fault!

I had a flat. They had it changed in under an hour, for $50. They explained what they needed to do,…read moreand were transparent about the cost.

Once again! Law Automotive comes to the rescue. Had an emergency tire issue and these guys…read morehandled it professionally and proficiently. There are a lot of businesses that could learn a thing or two from Chris and the team at Law Automotive. The most trustworthy auto shop I have been to in the past several years. Give these guys your business. I'd lay odds that you'll be sold on them too.

Outstanding service. I called right in the middle of the holidays and they got me in within a few…read moredays! Quick turn around time and great communication throughout. My new fav. Thanks for the recommendation Dave Dennis!