We had an exhaust leak that was very loud and Derringers was able to get us in…read more and explained that if they couldn't get to it today that it would be ready the next day. About 5 hrs later they called and said your car is ready. Very fast and reasonable on the price. Highly recommend them for exhaust work.

My exhaust broke off from the muffler and was dangling making noise…read more When I called they asked if I still had the part? Since I did I received a pretty reasonable quote over the phone and went to drop off my truck on lunch. Received a call about an hour later, issue had been diagnosed and the team was ready to get the job done by close the same business day! Scooped up the truck and can't believe the difference it makes having everything fixed. Thanks!

I really think they deserve more than 3.4 stars. I have always had good service and they work…read morewall-ins in. You have to be prepared to wait sometimes. The staff is super professional and respectful. I would recommend this store to anyone wanting to get value for their tires and ongoing service. They have replaced my valve stems and keep my tire pressure maintained for no charge.

Dropped off car and received a text message with a status "tracking" link just before noon…read more Estimated completion time for a tire inspection and repair: 3:14. Currently 3:45. No contact from Discount Tire. Status "tracking" tracks nothing; even refreshed, still displays 3:14. Hiked back to ask at counter for an updated completion time. Employee at first only assured me they guarantee "same day service." When pressed for an explicit estimate, informed me that there were still several jobs ahead of me before mine would start (When did they show up?) and it should be roughly two more hours. Wait time quietly adjusted from roughly three to roughly six hours. Seemingly bumped back several places in queue. No communication of any of this at any point in the process, while I was waiting, making no alternative arrangements. P.S. (edit): Read my last review, automatically attached. I go in expecting a wait of hours, reasonable or not. But giving an estimate of hours, providing a broken tool that actively implies for hours that everything is running on time, then not only increasing but practically doubling the number of HOURS of estimated wait time to complete a job--and that with zero proactive communication, only after the original estimate has lapsed, and only when actively pressed not once but twice--is unacceptable.

Thank you to Michael at the Stanford O'Reilly in Springfield Il for installing my new batter.read more

All they sell is refurbished auto parts. I went in to buy a " new " starter no new ones on stock…read morejust refurbished ones. Had to order it from another store. Was in the next day. The starter only lasted not even 2 months before it started making this horrible sound. I had previously bought a alternator from O'Reilly's auto parts for it put on this alternator left me stranded way out at Sangchris lake fishing miles and miles away from home. I didn't learn my lesson that time. I went back and bought the starter it didn't even make it 2 months before it was making that horrible sound.

Great shop, very knowledgeable and responsive! Would highly recommend to anyone needing tires or…read moreservicing!

They are honest and provide great value. Thank you Lauterbach man!! Will use again for additional…read moreservices.

I always go to the 6th Street location whether I need to purchase tires or if I'm having a tire…read moreproblem. These guys are fast and efficient. They charged me less than quoted and most recently, checked out my tires when my tpms light came on. The problem was just that they were low on air so they fixed it at no charge. Other places would have charged something. I always rest easy knowing they are going to be fair and honest with me. Btw, their tires cost less than comparable brands at Discount Tire! I highly recommend these folks.

Got a nasty flat tire on a trip compliments of the pristinely maintained roads of illinois. James…read morewas able to get me squeezed in and a replacement tire in under an hour. I see there are mixed reviews on this particular location which appears to be common for auto maintenance facilities. However, my one time experience as someone that was driving through the area in need of an emergency repair was nothing short of great.

The guys at Benchmark fixed some work I had done at another shop, as well as added a sub in my…read moreBronco. Very informative, great people to work with! Highly recommend!

It was 30 years ago that a friend got a new "system" for his car.. haha.. Well, here we are! I…read moreneeded to get the stock stereo out and something up-to-date, Benchmark took the time and got me into something perfect!! Thank you sO much!

I have a Smart Car. I called several places including Isringhausen and was told by all they did not…read morework on Smart Cars. A stranger was walking by my house and told me his friend had a Smart Car. I asked him where he had it serviced? He called his friend and his friend told me "take it to Floyd's, no where else". My check engine light was on and I also wanted an oil change. They were very friendly, had the oil filter in stock, and they had my car up on the rack within minutes. They charged me exactly what I was quoted for the oil change. They also diagnosed why my check engine light was on and fixed it at no extra cost. I was very lucky to have found Floyd's!

Floyd's is there for you if you have a foreign car. They are always busy but do their best to turn…read morecars around. I am thankful for their shop and mechanics.

The best Auto Repair shop in Springfield in my opinion. Eric a great person and staff always…read morefriendly.

Honest and Fair... Eric called us and told us the problem and the cost to fix it and said it could…read morebe completed the same day. The service and care shown exceeded our expectations. A secondary problem arouse a couple of days later that had nothing to do with what originally got done. Eric had us bring the car back that day and fixed the minor unrelated issue within 30 minutes...NO Charge... You just don't see that type of customer service and honesty anymore. Can't recommend the place enough. If you have an import that needs serviced, come here.