All they sell is refurbished auto parts. I went in to buy a " new " starter no new ones on stock…read morejust refurbished ones. Had to order it from another store. Was in the next day. The starter only lasted not even 2 months before it started making this horrible sound. I had previously bought a alternator from O'Reilly's auto parts for it put on this alternator left me stranded way out at Sangchris lake fishing miles and miles away from home. I didn't learn my lesson that time. I went back and bought the starter it didn't even make it 2 months before it was making that horrible sound.

When our car battery died and a Good Samaritan helped us jump the battery, we asked where the best…read moreplace to go for a new battery was since we were new to Springfield. We were directed to O'reilly Auto Parts. Sure enough, they had the battery we needed and the sales associate was kind enough to change the battery for us since we didn't have any tools in the car. It's conveniently located on Wabash Ave between. Casey's General Store and Darcy's Pint. What more could you ask for?

Dean and Alex are very prompt and kind. great service! I will definitely send family and friends…read morehere in the future!

Send my family here to have cars fixed when I am out of the country or on military duties away from…read morehome. Very knowledgeable and lots of experience.

In searching for a fuel injector for my 2000 Chevy S10 I went to the website for TLF Performance…read moreparts. Their website was very user friendly and I found exactly what I needed. Would recommend them if your looking for fuel injectors.

Ignorant. Impatient. 6 employees. 3 customers. Had to look up my own part (tool) number I was told…read moreonline they had then told in store they didn't and find it myself after rudely being told they didn't have it and if they did he would know. Well I looked it up and found it. I checked out and left WITH WHAT THEY DIDNT HAVE. This is why I should have drove the extra 8 miles to NAPA

So friendly, fast and certainly went the extra distance to help me with changing out my burned out…read moreheadlight and tail light. Thanks Dave and Oscar.

Horrible customer service. Salesman threw my liner on the ground and walked away. I am also missing…read moresome of the mounting hardware I paid for. Terrible experience that no one deserves.

As always, awesome experience all the way around! The sales staff is eager to point you in the…read moreright direction to fit your needs, but never push you out of your comfort zone. The crew went above and beyond to get my tonneau cover installed in a timely manner, and it's everything I wanted! The new showroom is phenomenal, with functional displays you can operate, and feel, which helped a ton! I highly recommend, and wouldn't dream of taking my vehicles anywhere else!

This used to be my go to place for any parts that I needed. My last 4-5 trips there have been…read morehorrible. There is always 1 person desperately trying to take care of everyone while you hear a group of people in just talking in the back. I usually order online to try and speed things up but am tired of having to wait 30 minutes just to pick up parts that have already been paid for. Or in yesterday's case they were "too busy to get ready" and asked me to come back today. Even if today's pickup goes smooth it will probably be my last. This place needs better management!

Sam was a great help to check my battery and alternator. He popped a battery in quickly and I was…read moreable to continue my trip!! Thanks!