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    Pickups Plus Springfield

    3.0 (2 reviews)
    Closed 9:00 am - 5:30 pm

    Services - Pickups Plus Springfield

    Auto customization

    Auto electronics installation

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    Landmark Chrysler Jeep FIAT

    Landmark Chrysler Jeep FIAT

    (27 reviews)

    Not only did the sales person try to pressure sale me on a vehicle after I told him several times…read morethat I was shopping around and had not made a decision yet. He made a Hard credit check that lowered my credit score by 4 points. Then, tried to get me into a preditory loan. It would have had me paying over $32,000 on financing under $17,000. This was after I had already told the sales person, Dave McMeen, that I was going through my home bank for financing. He wasted most of my shopping time and pushed through a hard check on my credit that was unnecessary. I will not got back there again.

    Extremely Disappointed - Misleading Practices and Poor Customer Service…read more I normally never write reviews or leave negative feedback, but after my recent experience with Landmark Chrysler Jeep in Springfield, IL, I feel compelled to share. I was in the market for a new Jeep Wrangler 4xE, and found one listed through the Jeep website. I called ahead and spoke with Adam, who assured me that the vehicle was brand new and qualified for the EV rebate. I told him I was driving all the way from Chicago (a 3-hour trip) to see the car, and we scheduled an appointment accordingly. While on the road, both Adam and another salesperson emailed me a quoted price of $48,863 (Landmark discounted price). Around the same time, my wife requested an online quote from Landmark -- and to our surprise, it came back as $38,991, including incentives. This seemed too good to be true, but still worth confirming in person. Looking at the photos online, we noticed the interior appeared dirty, but the odometer photo showed 15 miles. I called Adam again to confirm the car was truly new -- he insisted it was and said it was simply being cleaned for our visit. Upon arrival, Adam handed us the keys. The interior was very dirty -- full of mud, sand, and food crumbs. But even worse, the odometer showed 6,690 miles. This is not a new car by any reasonable standard. When questioned, Adam claimed a manager had been using it as a "demo." When I pointed out this disqualifies it as "new," he became defensive. When we asked about the price and showed him the $38,991 online quote, he took a picture of my wife's screen and disappeared for about 25 minutes. While waiting, we noticed that Landmark had updated the price on their website -- clearly an effort to cover up the discrepancy. Adam returned and said they could not honor either the $38,991 or even the previously emailed $48,863, claiming a "website glitch." He then gave us a new price of $54,000 -- a massive jump -- and informed us that the vehicle does not qualify for the EV tax credit, contradicting his earlier statements. At no point did a manager come out to speak with us, despite the clear miscommunication and frustration. Instead, Adam dismissively told us that the dealership has the right to refuse the sale and escorted us out. We were prepared to purchase the vehicle that day if the deal had been transparent and fair. Instead, we wasted a full day and hundreds of miles on a misleading, unprofessional, and frankly disrespectful experience. Buyer beware -- I would strongly caution anyone considering doing business with Landmark Chrysler Jeep in Springfield.

    Pickups Plus Springfield - autopartssupplies - Updated May 2026

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