Great service!! And prices are low! Instead of spending 210 bucks on and oil change at jiffy lube!read more

Worst customer service ever make you feel like they don't want your money wtf is going on here like…read moreseriously wtf

ive gotten two cars from Rick Larson great salesman glad to see he's back in the car businessread more

This review is for "salesman" Rick Larson. When he is not lying to try and get you into a car, he…read morespends his free time cleaning out restocks of Pokemon and children's toys to scalp. He then proceeds to go to social media posting rage bait while bragging of the engagement and how much money he's making off of children's heartbreak. Great job Landmark Ford you sure can pick them.

Very good price on gas. Pumps work well too. Sizeable convenience store with tons of options for…read morefood and drinks.

I like using the app and getting rewards from Thornton's gas station and plus the employees are…read moredecent, prices are not too bad.

Great shop, very knowledgeable and responsive! Would highly recommend to anyone needing tires or…read moreservicing!

They are honest and provide great value. Thank you Lauterbach man!! Will use again for additional…read moreservices.

Everything was amazing, I was having a pretty rough day and the young man behind the counter was so…read morecompassionate and so understanding and he was just great. Put a new screen on my phone and was so polite! Props to great employees

Called there about cellphone screen repair; confirmed they had in stock for my model. Husband…read moredropped it off, went back at given timeframe & no screen and they had pried old one off and phone isn't usable

I really think they deserve more than 3.4 stars. I have always had good service and they work…read morewall-ins in. You have to be prepared to wait sometimes. The staff is super professional and respectful. I would recommend this store to anyone wanting to get value for their tires and ongoing service. They have replaced my valve stems and keep my tire pressure maintained for no charge.

I waited 15 minutes to get an in my tires (I was then told that I had to run over the hose to make…read morethe bell ring ) it says that nowhere no verbiage at all. Then waited another 20 min before some one came out. The man that came out asked the normal questions...them proceeded to put air in my tires...I'm not sure if he did it correctly bc my dash never changed...he then tells me that I have a rear right sensor out so that's why it's not changing . Ok how much and how long to get it replaced..he said hours bc they were really busy to which I said is come back bc I had to be back at work in 2 hours. I took my truck to my regular mechanic I'm Westmont IL...imagine my surprise when I was told that 1, no my sensors weren't dead and 2, that he had never put air in my tires bc they were at 32 and not 37...they were at 32 when I got there ( to DT) . I didn't have cracked or leaking tires so they just were never properly done . That's was not only a waste of my time but also my energy . I called before I came and they never answered the phone...I sat there (30 minutes later) and called again still NO ANSWER I'm not from here and wanted to go somewhere that I trusted ...never again

I appreciate the service that was given to us. I have an old 2004 Sonata and the brake lights were…read morestaying on. I called Tuffy and they said to bring it right in. They ordered the part and Within 24 hours it was fixed. Thank you so much!

Terrible parking situation out there and I had to go around a maze just to find where to park and…read morethere was really never nowhere to park, I just had to situate myself in front and hope I would be OK out there. I was on time maybe a little early and the gal that was behind the counter said that all her techs were out to lunch so I continued to wait until one came back and he took care of me right away. Took it for a little spin to find out what was wrong with it and then brought it back. There was one other customer came by so I told him I would have to think about it because it was gonna cost a little over $1000 to get whatever part they had to send away for and I had to be certain this is what I wanted because he didn't wanna have to keep it there if I wasn't going to come and get it installed. After he was done with me, he went to wait on the other customer and as I was leaving, I thought how the heck am I gonna get out because she was on the other side of me and she stood in front of the door, so it was a very tight Exit/entrance and a little bit dangerous but I made it however I wouldn't ever wanna do that again. No one ever did come back like the techs from lunch to work on cars. I didn't see anyone there except the one guy that came back from lunch and then the one guy that was already there and that's all that was there for the remaining time that I was there. I didn't know what to do because I thought that was a bit much so I went ahead and told them I would have to think about it. The older guy gave me a card and said he needed $169 or something like that for alignment of the tires. I'm not sure what that is, but it was better than the thousand dollars for whatever they were gonna do just so I could have my power steering back which might have put everything else back into place so the control panel is still off. And this was my second estimate/opinion. I don't know, but I thought you know I would come back if I could save up some money and he said I need to come back right away because something was just spinning around many times per day just to make my car work. I can't see that happening. I barely go anywhere and when I do, it drives fine, but I am appreciative of the alignment of the tires or the wheels that he did because I can feel it and it feels better. However, if I'm gonna pay over $1000 for a part that I would have to be sent to him in order for him to do the work, I thought I would just rather buy a new car since he told me it was old. It's a 2017 but the old guy said it's old so cars break down more easily because they're making them less than they used to.

I initially took my Jeep to another battery shop, where I was told both my main battery and an…read moreauxiliary battery had been tested and were fine. Since the problem continued, I took it to Landmark Chrysler. They got me in quickly, diagnosed the issue properly, and found that the battery was actually the problem. They also explained that my Jeep doesn't even have a separate auxiliary battery, which gave me much more confidence in their diagnosis. The service department was professional, efficient, and had me back on the road the same day. While no one enjoys replacing a battery, I appreciated that they had the proper equipment and expertise to accurately diagnose the issue. Thank you to the Landmark team for taking care of it so quickly!

Rating: 1 / 5 Stars ​If I could give fewer than one star, I…read morewould. My experience buying two vehicles at this dealership has been an absolute nightmare. Throughout the entire process, I was misled, lied to, and repeatedly kept from receiving my actual paperwork and title work. To this day, I still do not have my documentation. ​The lack of leadership and accountability here is appalling. I sent roughly four emails to General Manager Adam Haley, and he never bothered to respond to a single one. Even worse, all three employees I initially dealt with--the original salesperson, the second salesperson, and the finance manager--are conveniently no longer employed there, all within less than two months. ​A complete breakdown of what went wrong: ​Misrepresentation & Accessibility: As a disabled individual and primary caregiver for my 92-year-old father, I specifically needed an accessible vehicle. The original salesperson sold me a Jeep Wrangler that neither my father nor I could physically get in or out of. ​Costly Inconvenience: When we were told we could trade it in under their 90-day return policy, my husband and I drove six hours each way for a second time and spent another $160 on a hotel room just to exchange the vehicle. ​Questionable Protection Add-On: During the swap, we lost $1,395 for an interior/exterior protective coating. Applying it took only 10 minutes, making it hard to believe the service was ever actually performed. ​Undisclosed Mandatory Add-Ons: On both pre-owned vehicles, we were charged an extra $649 each for "dealer-installed options"--specifically SafeGuard windshield security film and Brake Plus. These were already pre-existing on the pre-owned inventory, yet they were quietly added to our total without upfront disclosure. When someone finally returned my call, they claimed these are automatically applied to every incoming lot vehicle. A simple CarFax check would likely show these features were present long before the vehicles ever arrived at their lot. ​Unprofessional Sales Handling: Upon returning to exchange the Wrangler, our second salesperson was actively trying to close another customer simultaneously and clearly lacked adequate training. ​My main issue from the start was being charged thousands in extra fees that were never disclosed upfront, combined with a total refusal from dealership staff and management to call or email me back. General Manager Adam Haley had every opportunity to reach out and resolve this, yet chose to ignore it. ​Buyers beware: save yourself the stress, hidden costs, and lack of customer support, and take your business elsewhere.

The workmanship is great but it's the people that make this place outstanding!…read more On 09/24 I called Benchmark to see if I could get an FM modulator installed 09/27 on my girlfriend's car for her birthday. I realized the timeline was tight but I had a short window to sneak her car over there while she was away on a trip. At first he said their schedule was too tight for 09/27 but after I explained my predicament he said he'd get me in on 09/27. First, the fact he realized I was in a spot was awesome and it made my life a lot easier right there. I took the car in at 3pm. The technician started working on it at 3:20. They had planned for 90 minutes of work and I was quoted accordingly. The technician finished in 1 hour. Without me saying a word they corrected the bill and charged me for an hour labor instead of 90 minutes. How many places do that?! Last, the car is 11 years old and when the technician was looking at things with me inside the car he noticed the cigarette lighter plug in socket was not tightly secured. In fact, it was hanging out and looked ratty. I never said a word about it but he messed with it a bit so I know he noticed it hanging out. When I got back in the car I noticed he had resecured the cigarette lighter. He just took it upon himself to do it. All combined? 5 stars across the board in every possible way! Nice work guys!

The guys at Benchmark fixed some work I had done at another shop, as well as added a sub in my…read moreBronco. Very informative, great people to work with! Highly recommend!