My exhaust broke off from the muffler and was dangling making noise…read more When I called they asked if I still had the part? Since I did I received a pretty reasonable quote over the phone and went to drop off my truck on lunch. Received a call about an hour later, issue had been diagnosed and the team was ready to get the job done by close the same business day! Scooped up the truck and can't believe the difference it makes having everything fixed. Thanks!

We have had Derringer's work on a few things on a couple of our vehicles. They have always been…read morehonest and tried to solve our problems at the lowest price. I would recommend going there if you want quality work and trust you are only paying for what you need.

A very positive experience. Very knowledgeable and extremely fair. Great communication during…read moreevery step of the process. Outstanding work!

I was driving from Chicago to Springfield, IL with my kids to visit the Lincoln Memorial when my…read morecar suddenly began shaking during acceleration. Nervous to continue the trip with my little ones, I pulled over and searched for a local 24/7 towing company. That's when I found Springfield Autobody and Tow. Not only did they come out quickly to tow us, but they went above and beyond--despite being closed, they didn't want to leave a mom and her kids stranded. They were incredibly kind and welcoming. Their kids even played soccer with mine while we waited! They diagnosed the issue right away--a simple sensor replacement. What they called a "quick fix," I consider a true blessing in disguise. Jerry and Maria, along with their amazing staff, made what could have been a stressful situation feel safe, friendly, and even heartwarming. I couldn't have asked for a better team to help during an unexpected breakdown. Thank you all for your outstanding service and kindness.

Great shop, very knowledgeable and responsive! Would highly recommend to anyone needing tires or…read moreservicing!

They are honest and provide great value. Thank you Lauterbach man!! Will use again for additional…read moreservices.

I appreciate the service that was given to us. I have an old 2004 Sonata and the brake lights were…read morestaying on. I called Tuffy and they said to bring it right in. They ordered the part and Within 24 hours it was fixed. Thank you so much!

Terrible parking situation out there and I had to go around a maze just to find where to park and…read morethere was really never nowhere to park, I just had to situate myself in front and hope I would be OK out there. I was on time maybe a little early and the gal that was behind the counter said that all her techs were out to lunch so I continued to wait until one came back and he took care of me right away. Took it for a little spin to find out what was wrong with it and then brought it back. There was one other customer came by so I told him I would have to think about it because it was gonna cost a little over $1000 to get whatever part they had to send away for and I had to be certain this is what I wanted because he didn't wanna have to keep it there if I wasn't going to come and get it installed. After he was done with me, he went to wait on the other customer and as I was leaving, I thought how the heck am I gonna get out because she was on the other side of me and she stood in front of the door, so it was a very tight Exit/entrance and a little bit dangerous but I made it however I wouldn't ever wanna do that again. No one ever did come back like the techs from lunch to work on cars. I didn't see anyone there except the one guy that came back from lunch and then the one guy that was already there and that's all that was there for the remaining time that I was there. I didn't know what to do because I thought that was a bit much so I went ahead and told them I would have to think about it. The older guy gave me a card and said he needed $169 or something like that for alignment of the tires. I'm not sure what that is, but it was better than the thousand dollars for whatever they were gonna do just so I could have my power steering back which might have put everything else back into place so the control panel is still off. And this was my second estimate/opinion. I don't know, but I thought you know I would come back if I could save up some money and he said I need to come back right away because something was just spinning around many times per day just to make my car work. I can't see that happening. I barely go anywhere and when I do, it drives fine, but I am appreciative of the alignment of the tires or the wheels that he did because I can feel it and it feels better. However, if I'm gonna pay over $1000 for a part that I would have to be sent to him in order for him to do the work, I thought I would just rather buy a new car since he told me it was old. It's a 2017 but the old guy said it's old so cars break down more easily because they're making them less than they used to.

Kept my car for more than 2 months longer than they quoted me. Still did not fix the problem saying…read morethey needed another part. Brought the car back when they said they had the part and they still were not able to fix it saying it was the wrong part. Would not recommend to anyone

I've had work done on my truck's tailgate here at Kim's and was very impressed. Their people are…read morefriendly and helpful, and the work was completed on time. I highly recommend Kim's Autobody!

I have a Smart Car. I called several places including Isringhausen and was told by all they did not…read morework on Smart Cars. A stranger was walking by my house and told me his friend had a Smart Car. I asked him where he had it serviced? He called his friend and his friend told me "take it to Floyd's, no where else". My check engine light was on and I also wanted an oil change. They were very friendly, had the oil filter in stock, and they had my car up on the rack within minutes. They charged me exactly what I was quoted for the oil change. They also diagnosed why my check engine light was on and fixed it at no extra cost. I was very lucky to have found Floyd's!

Floyd's is there for you if you have a foreign car. They are always busy but do their best to turn…read morecars around. I am thankful for their shop and mechanics.

My son had car trouble driving from Peoria to Virginia, A to Z repaired it in a day when 11 other…read moreradiator services would not get to it for a week. Fair price too,

They are a RIP off. Do not do any type.of business with these guys. They will keep you car for 3…read moremonths and still not fix it or be able to tell you what the problem is. And then curse you out after you have gave them your hard earned money because you want to know what all repairs were actually done on the car. JUNIOR if that's his real name is very disrespectful I dont know how he still has a job. Junior told me and I quote "I dont know what all we did on that car shit that mother fucking car been here for 3 or 4 fucking months I cant fucking remember. We replaced a water pump and some other shit. This occurred April 3, 2019.

Just want to give a shoutout to Greg Ghelfi, service manager at your Springfield dealership. When…read moreI ended up there from Chicago while visiting with a friend, my transmission went bad on me. Greg took over and gently gave me the bad news that it had to be replaced, and he definitely recommended I not try to drive it home at that time. He arranged for me to get a local hotel, had a nice young man drive me there, and all in all made my terrible situation so much more manageable. He went the extra mile every step along the way until I was able to go back down from Chicago and pick up my car a few days later. Thank you, Greg, and thanks to the other employees who helped me on my way. Dorothy Euchler

I won't be back. Went in and got an oil change like I always do and it was $80!!! I have bought…read moreevery vehicle at this location (one a year for 20 years) and everytime they ask have u purchased your vehicle here. Yes. I get every oil change, tire rotation, tires and service appt done here and trade in at 30,000 miles every year. Now they want u to sign a paper before the oil change (probably because people are throwing a fit). I will not be back to purchase a car, oil change, anything! I've taken 3 kids to this location and parents so 6 of us all have green Nissan and trade often. I instructed everyone once your warranty is up go to the $20 oil change place. Highway robbery! And the black guy Jason that works there is awful. His mouth never shuts up. Trying to sit and get an oil change and his mouth runs non stop. What a joke! This place is a rip off! I used to brag about it but I guess u have to charge $80 bucks for an oil change when u have about 10 people sitting around on their butts your paying!