They are honest and provide great value. Thank you Lauterbach man!! Will use again for additional…read moreservices.

They over charged my brand new ac compressor with 290 psi, once I went to check the lines because…read moremy ac wouldn't stop cycling, it shot so much uv dye out of it I got a full 32 oz out of it. They put a (used) re-manufactured caliper on my car, it started sticking and they melted my wheel speed sensor to the wheel hub assembly. I've had nothing but red flag after red flag from them. They sell their Napa select calipers for 200 dollars.

Our Dodge Ram 1500 truck blew a tire on I-72. AAA towed our vehicle to Discount Tire. There were…read moremany customers, but we were helped in a decent amount of time. Jacob found a reasonably priced tire for us and it was ready right before closing. As we started to get into the vehicle, Jacob and another tech ran from the store and got our attention. They had noticed that something was wrong when the tire was back on the ground. It was crooked. We received some suggestions for a repair shop as well as cold water. We made arrangements for a Lyft driver and hotel. We returned the next morning and the tow truck driver was able to coordinate with Discount Tire employees to reload our vehicle. Shoutout to Assistant Manager Jacob and the technician who kept us safe and helped locate repair shop options.

I replied to them using the link below, but they never got back to me…read more I did have to go back to them today (because that's where my tire warranty is) and they were much better than the last few visits!!!

About this time last year, I took my car to them to get somethings fixed. They had to basically…read moreredo the entire engine and they did it and got it back to me in a decent amount of time, considering all the work they had to do. They got my car running again and got me back on the road. I took it back this year to get a scan and they have to do some more work but they getting it done in a timely fashion. Definitely take their time to make sure everything is running smoothly and working properly. I definitely feel like they value their customers and make sure that you're satisfied above all and I will recommend them to anyone!

They are very nice and polite. Their oil change prices are very reasonable. I highly recommend them.read more

I decided to try Car-X because of all the great Yelp reviews for this business…read more First appointment was for an oil change that turned into a tire purchase. I'm always hesitant to trust auto mechanics and those that service cars due to how many times in the past that I've been BS'd about needed repairs. Not so at this Car-X! Manager Bob talked to me about my bad tire and took me out to the bays to show me the tear in my tire. These tires had 60,000+ miles on them and I knew it was time. Bob talked me through the tire styles that would fit my Sonata and I decided to stay with the Hankook tire that came with the car when purchased. The price for everything was around $800. -- surprise! -- but Bob quickly calmed me down by suggesting I apply for a Car-X credit card to help spread out the payment. I was approved in minutes and soon drove off with my new tires and oil change. Bob has since been promoted and is no longer in this store but his replacement, whose name escapes me right now, is just as helpful and professional when I schedule my appointments and arrive for same. My car is serviced by the time promised. The waiting area is small but clean and offers free WiFi, television and snacks for purchase. The mechanics are helpful and respectful and provide good customer service. Sam is especially nice and helpful. I wish I knew the other guys' names but they too are helpful and thorough. I drive by this place every morning and never would have thought to go there if it wasn't for you Yelpers. My husband always goes to Sam's Club for our tires but I'm happy to support this business and not have to go across town to give my hard earned money to the Walton family. Lastly, when I purchased my tires from CarX I had already been to Sams and got a quote and appointment for new tires. Car-x matched the price and delivered a find product on the same day as service. Thank you Bob and the Car-X crew that works at this location!!

i will never take my car here again. I took my car there in the past and never had an issue but I…read moregot my car towed there on 1/29 to get the alternator fixed. I knew it was alternator because had my battery checked and it was good and battery light coming on and if you look it up to see why battery light coming on its the alternator. Well car x wanna tell me it's my battery cause they too lazy to fix the alternator. I went to junk yard got an alternator for 100 bucks and my boyfriend put it in and car is now back up and running. Car x is a waste of peoples time. They only wanna fix simple stuff or help people they know. DONT TAKE YOUR CAR THERE. THEY JUST NEED TO BE SHUT DOWN!!

I was expecting to pay a lot for the amount of work that Sam's tire technicians in my truck. But…read morewhen I got the bill it said that I owed absolutely nothing. I highly recommend Sam's tire repair shop very much.

Before Christmas, we were stopped at self check out when buying a bottle of wine to check our ID,…read morewhich is funny because we are in our 70s. I did not have my purse with me so we were not allowed to buy the wine. The manager told us it was a new policy that everyone, no matter how old they looked, had to be carded, which is ridiculous. WE tried to be understanding so I just left the store to go sit in the car. Husband then tried to buy it because he had his ID but she refused to let him. She said how would she know he wouldn'tidn't go out and give it or sell it to someone underage? To make a long story short, from that day forward, we have never ever seen any clerk check anyone's ID. And if that were the case, why would they let an adult who had their child with them buy any liquor since the child is obviously underage. This was really a joke. She was just a tad too zealous in making employee of the month or something. Wonder how much she caused liquor sales to drop that day?

We take all tire issues here. They are fast, friendly and reasonably priced. I've been here for 4…read moreissues in the last 7-8 years and they have always been amazing at Dugan in Loami.

From the owner: Dugan Oil and Tire is a family owned auto repair and service business with more than 50 years of…read moreexperience serving Springfield, Loami and Jacksonville, IL. We offer same-day service while you wait. We have tires for cars, small trucks, motorcycles, large trucks and fleets. Our commitment to our customers extends to: On the farm tire service Truck service Computer balancing Front end alignment Tire repair Complete auto repairs and service Any of our three locations have complete automotive services. We're members of the Better Business Bureau and have ASE certified technicians. Call Dugan Oil and Tire today for prompt and reliable auto services.

I had a flat. They had it changed in under an hour, for $50. They explained what they needed to do,…read moreand were transparent about the cost.

Old school tire repair shop vibes with a hardworking friendly staff. Pulled up on a Saturday a…read morecouple hours before closing. Lifted bronco where the included jack isn't tall enough so I needed help :). Lot was full, workers were hustling hard. I expected hours of wait time but nope. They were right on it. Plugged the nail hole in a few minutes and had me on my way. A+

Great service, honest mechanics. Several locations, a dependable shop. Prices are reasonable. They…read moretell you what you need snd what you can wait on.

They were not able to help with my flat tire behind my RV, BUT they made sure to guide and get to…read moresomeone who could help. That's F-ing AWESOME. We got our tire and back on the road in no time. Thank you !

Truck wouldn't start, was told it was the fuel pump initially, then told the catalytic converter,…read morecharged $300 and it still won't start

WOW AMAZING intelligent and fast and did what I wanted which…read moreis incredibly hard to find nowadays; finally someone who listens to the CUSTOMER.

I have taken my truck there several times for an oil change. They had me in and out in less than 30…read moreminutes. You, pay a little more, but they use synthetic oil and you don't have to come back for 5 or 6 months.

They got me out of there quicker than I had expected, had a really good price on the tires that I…read moreneeded.