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    Isringhausen Mercedes-Benz

    3.3 (50 reviews)
    Open 8:00 am - 6:00 pm
    Updated 2 weeks ago

    Services - Isringhausen Mercedes-Benz

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Isringhausen Mercedes-Benz Photos

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    5 months ago

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    7 years ago

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    Isringhausen I.

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    6 years ago

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    5 years ago

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    17 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    15 years ago

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    10 years ago

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    7 years ago

    Michael in parts does an excellent job. Fast, efficient, and knowledgeable. Thanks Michael!

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    7 years ago

    Dedicated to going above and beyond to ensure a customer experience that will make you a life long customer. Customer since 1997.

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    12 years ago

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    17 years ago

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    12 years ago

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    10 years ago

    Lousy prices. Worse customer service. When spending over a $110k on a car you expect better customer experience.

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    8 years ago

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    13 years ago

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    10 years ago

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    Thanks Jason! Happy New Year to you as well!

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    10 years ago

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    7 years ago

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    14 years ago

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    13 years ago

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    8 years ago

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    15 years ago

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    Page 1 of 2

    Ask the Community - Isringhausen Mercedes-Benz

    Review Highlights - Isringhausen Mercedes-Benz

    The purchase of my 2013 Porsche two weeks ago was a very pleasant experience.

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    Green Toyota Scion Volkswagen Audi

    Green Toyota Scion Volkswagen Audi

    (52 reviews)

    I was shopping for a mid-sized pick-up truck and was considering the Toyota Tacoma, Nissan…read moreFrontier, Chevrolet Colorado and GMC Canyon. I decided to go with the Tacoma based on the great salesman I was dealing with (Joshua) and with Mylas Copeland. Both wanted to ensure I was a satisfied customer. The Tacoma was the best fit for me and my needs. It is a comfortable ride and the truck I purchased had all of the accessories I was looking for. Bottom line was the pricing. I feel I received an exceptional deal on both the new vehicle and on my trade-in. Kudos to Mylas and his staff. Based on this initial experience they have a customer for life. P.S., although I secured financing through my credit union, the finance representative was courteous and professional and ensured any questions I had were fully answered.

    Worst service ever. Car died on a Friday evening so we had it towed to Green VW. We called on…read moreSaturday and were told the service department was closed because of construction, but they would call us on Monday. We called them around noon on Monday after not receiving a call back. We were told a service manager would call us back. Never happened. On Tuesday we called back again and spoke to Jim who said the car didn't have an appointment for 3 more weeks. We explained to Jim the car had broken down and needed to be repaired and the appointment was for an oil change we had previously scheduled. Jim was adamant that an appointment was required for any service to be done. He advised he would have Marquis, a service manager, call us back but he probably wouldn't be able to move up the appointment. After 3-4 hours we called back again because we had not heard from Marquis. This time we were directed to the voicemail for the Toyota dealership. We called back and spoke to Jim again who maintained the car did not have an appointment for 3 weeks. After getting no where with Jim we requested to speak to his boss, Ebony. Instead we were transferred to the elusive Marquis who said they probably couldn't even look at the car until the oil change appointment 3 weeks in the future. But if someone else canceled he might be able to have someone look at it in one to two weeks. When we pointed out the oil change guy wasn't going to be diagnosing and repairing the car, Marquis said he would shift a qualified mechanic to that bay but he couldn't promise to get us in any sooner. Marquis advised we really should schedule an appointment before having the car towed to the dealership. He advised the next available appointment was 4 weeks away. When we explained that was not a customer friendly way to run a car service center, Marquis said he didn't like where this conversation was going. We told Marquis we would like to speak to his boss Rick he responded that he would leave him a message and hung up on us. The moral of the story is if you're going to break down, make sure you anticipate it about 4 weeks in advance.

    Landmark Chrysler Jeep FIAT

    Landmark Chrysler Jeep FIAT

    (27 reviews)

    Not only did the sales person try to pressure sale me on a vehicle after I told him several times…read morethat I was shopping around and had not made a decision yet. He made a Hard credit check that lowered my credit score by 4 points. Then, tried to get me into a preditory loan. It would have had me paying over $32,000 on financing under $17,000. This was after I had already told the sales person, Dave McMeen, that I was going through my home bank for financing. He wasted most of my shopping time and pushed through a hard check on my credit that was unnecessary. I will not got back there again.

    Extremely Disappointed - Misleading Practices and Poor Customer Service…read more I normally never write reviews or leave negative feedback, but after my recent experience with Landmark Chrysler Jeep in Springfield, IL, I feel compelled to share. I was in the market for a new Jeep Wrangler 4xE, and found one listed through the Jeep website. I called ahead and spoke with Adam, who assured me that the vehicle was brand new and qualified for the EV rebate. I told him I was driving all the way from Chicago (a 3-hour trip) to see the car, and we scheduled an appointment accordingly. While on the road, both Adam and another salesperson emailed me a quoted price of $48,863 (Landmark discounted price). Around the same time, my wife requested an online quote from Landmark -- and to our surprise, it came back as $38,991, including incentives. This seemed too good to be true, but still worth confirming in person. Looking at the photos online, we noticed the interior appeared dirty, but the odometer photo showed 15 miles. I called Adam again to confirm the car was truly new -- he insisted it was and said it was simply being cleaned for our visit. Upon arrival, Adam handed us the keys. The interior was very dirty -- full of mud, sand, and food crumbs. But even worse, the odometer showed 6,690 miles. This is not a new car by any reasonable standard. When questioned, Adam claimed a manager had been using it as a "demo." When I pointed out this disqualifies it as "new," he became defensive. When we asked about the price and showed him the $38,991 online quote, he took a picture of my wife's screen and disappeared for about 25 minutes. While waiting, we noticed that Landmark had updated the price on their website -- clearly an effort to cover up the discrepancy. Adam returned and said they could not honor either the $38,991 or even the previously emailed $48,863, claiming a "website glitch." He then gave us a new price of $54,000 -- a massive jump -- and informed us that the vehicle does not qualify for the EV tax credit, contradicting his earlier statements. At no point did a manager come out to speak with us, despite the clear miscommunication and frustration. Instead, Adam dismissively told us that the dealership has the right to refuse the sale and escorted us out. We were prepared to purchase the vehicle that day if the deal had been transparent and fair. Instead, we wasted a full day and hundreds of miles on a misleading, unprofessional, and frankly disrespectful experience. Buyer beware -- I would strongly caution anyone considering doing business with Landmark Chrysler Jeep in Springfield.

    Isringhausen Mercedes-Benz - car_dealers - Updated May 2026

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