I was driving from Chicago to Springfield, IL with my kids to visit the Lincoln Memorial when my…read morecar suddenly began shaking during acceleration. Nervous to continue the trip with my little ones, I pulled over and searched for a local 24/7 towing company. That's when I found Springfield Autobody and Tow. Not only did they come out quickly to tow us, but they went above and beyond--despite being closed, they didn't want to leave a mom and her kids stranded. They were incredibly kind and welcoming. Their kids even played soccer with mine while we waited! They diagnosed the issue right away--a simple sensor replacement. What they called a "quick fix," I consider a true blessing in disguise. Jerry and Maria, along with their amazing staff, made what could have been a stressful situation feel safe, friendly, and even heartwarming. I couldn't have asked for a better team to help during an unexpected breakdown. Thank you all for your outstanding service and kindness.

My car was stuck in a parking garage, which isn't the easiest situation for a tow. Instead of…read moresaying it couldn't be done, Maria and her husband Jerry immediately started figuring out how to help. Maria even came to pick me up, got me a charger for my phone, helped me find a safe hotel, and made sure I had food and snacks while everything was being sorted out. That same evening, Jerry gathered a team of people, went back to the garage, pushed my car out from the 3rd floor and safely towed it so it could be inspected the next day. Jerry told me no was not an option. We hear a lot about "exceptional customer service," but this family truly lives it. The kindness they showed a complete stranger is something I will never forget. They're more than just a business. If you ever need help with your vehicle, you couldn't call a better family to take care of you.

Quality service fast & affordable I loved there service and Rebecca was so pleasant to talk with…read more They are really doing great work there I appreciate them so much for all there hard work thank you much

I sent an email asking for an estimate for detailing my car. I'm unable to take care of this…read moremyself due to an injury. I responded when I was asked for my car's make and model. I did not receive a response, so I have to assume they aren't interested, however I think it was incredibly rude not to respond. I'd give them no stars, but since that's not an option I'm giving them the least number of stars possible.

I Just got my car back from Elite this week and I am thrilled with the results. Not only did they…read moredo a perfect job on the repair, but they also touched up other random spots where I had minor chips in the paint. My 10-year-old BMW looks brand new. I highly recommend Elite to everyone I know. Think this is the third time over the years I've needed their services, and every time they've been excellent.

I found myself in the parking lot of Target with my two year old and a car that would only go in…read morereverse. Had to take an uber home and to work the next day. Got to work and one of my co-workers called Elite and before I knew it my car had been towed, repaired and returned. It's nice to know there are still businesses that are willing to go that extra mile. Thanks Jim Carver Caitlin H

We needed body work done after hitting a deer. Everybody at Phoenix Collision were so…read more accommodating. Carolyn and Tressa were so great at keeping in touch and always happy to provide an update. Kudos to all the guys at the shop for their expertise and great work! Highly recommend! :)

The people at this business could not be more pleasent and honest. I brought my car to them as…read morethey have very good reviews and they did not let me down. Excellent work at a fair price. In the unfortunate event that my car needs body work again, I will be back.

Joshua did a wonderful job detailing our car! Will use him again and I recommend his service.read more

If I could leave this place 0 stars I would. I was originally quoted a full detail of $200 which…read moreincluded an interior and exterior wash and wax. When I went to pick up my truck, it had bird droppings on it. The exterior was waxed over bugs on the front of the grill. The door jams, trunk and some vinyl on the interior was not wiped down. The owner did agree to fix it which I declined because you inspected the truck and actually thought it was ok which is scary. Save your money and go elsewhere.

Kurt's helped me with the front of my van after a deer accident, they were so friendly and fast! I…read morewould recommend them! Thank you!

They were professional, kind, friendly, very accommodating and flexible. The work was superb, as…read moreI knew it would be. My car was returned to me all cleaned up, inside and out. It almost looked as if they detailed it. A couple of years ago, Kurts came to my house, picked up 7 pieces of wicker furniture, and returned it to me painted the color I requested. It looked like brand new wicker. Never hesitate. They guys were great. Anne

*****DON'T TAKE YOUR CAR TO JOHN'S in Lexington, Illinois ****…read more This body shop is where we took our newer vehicle that got damage by a flying piece of tire debris only 3 hours after we bought it from the dealership. We took our vehicle here on the recommendation of a friend. Initially looked like it was gonna be a decent shop, but that changed rather quickly. This shop that does mediocre work. I say that because they supposedly fix cars for a living, but the customer has to point out damage that they said was fixed but wasn't. They called and said your car is done. Get there to pick it up and damage that we showed them when we dropped it off wasn't even addressed. So we leave it there to be fixed. During the time the shop had the vehicle in their possession it was damaged on the opposite side. I know this for a fact, because we have photos from when we bought the vehicle and their photos from when it was dropped off to be repaired. During its time at John's (ANTI) Auto Body Shop. Someone damaged my vehicle. We pointed this out to them and were basically brushed off and told we didn't do it. As not to go into a lengthy post. They said not our problem and have a nice day. The owner flat out said they weren't doing anything about it and to turn it in on a new claim. We tried to explain that the damage was not there when we bought the car or when we dropped it off. It's a deep scratch on the right side about 5 inches in length. I am generally willing to be understanding and try to work with people, but I take exception to someone calling me out and saying that I'm lying about something I know for a fact wasn't there. I was forced to make this group and post to help others avoid mistakes and getting treated like this. Take your car here at your own risk. Their work is shoddy and mediocre at best, especially when you have to point out what they should have seen when they first worked on it. In closing. If the owner is so sure his guys didn't damage my vehicle, then why did it take me pointing out work they missed in the first place? Obviously not too sharp or attentive to details and talking out both sides of his mouth. A pic of the damage and the others for reference when it was dropped off. No scratch until we went to pick it up.

Could not be happier with the quality of the work and the customer service. If you are in…read moreBloomington or Normal, it is worth the drive!

Kept my car for more than 2 months longer than they quoted me. Still did not fix the problem saying…read morethey needed another part. Brought the car back when they said they had the part and they still were not able to fix it saying it was the wrong part. Would not recommend to anyone

I've had work done on my truck's tailgate here at Kim's and was very impressed. Their people are…read morefriendly and helpful, and the work was completed on time. I highly recommend Kim's Autobody!