A very positive experience. Very knowledgeable and extremely fair. Great communication during…read moreevery step of the process. Outstanding work!

I was driving from Chicago to Springfield, IL with my kids to visit the Lincoln Memorial when my…read morecar suddenly began shaking during acceleration. Nervous to continue the trip with my little ones, I pulled over and searched for a local 24/7 towing company. That's when I found Springfield Autobody and Tow. Not only did they come out quickly to tow us, but they went above and beyond--despite being closed, they didn't want to leave a mom and her kids stranded. They were incredibly kind and welcoming. Their kids even played soccer with mine while we waited! They diagnosed the issue right away--a simple sensor replacement. What they called a "quick fix," I consider a true blessing in disguise. Jerry and Maria, along with their amazing staff, made what could have been a stressful situation feel safe, friendly, and even heartwarming. I couldn't have asked for a better team to help during an unexpected breakdown. Thank you all for your outstanding service and kindness.

Ron has been in the auto body business all his life. He has worked on all of our family car's…read more Always did a superb job! Very reasonable in ĥos price to do the repair.

Always a great experience. Locally owned with people who care about their customers and making sure…read morethey get the best with on they vehicles

From the owner: Automasters Collision Repair has been providing quality auto body repair for the Springfield,…read moreIllinois and surrounding communities since 1990. We provide both expert color matching and unibody & frame straightening. We work on all types of foreign an

I had my Ford Mustang updated with some custom work including painting wheels, added a spoiler and…read moresome stripes. It was done very timely and they kept in touch through out the process. I was pleased.

Quality service fast & affordable I loved there service and Rebecca was so pleasant to talk with…read more They are really doing great work there I appreciate them so much for all there hard work thank you much

Their staff are so friendly and helpful! Work done after my car was smashed was excellent. Highly…read morerecommend!

From the owner: Caliber Collision is your trusted choice for auto body repair in Springfield, IL. Recognized as an…read moreI-CAR Gold Class facility and one of Forbes' Best Large Employers, our certified technicians use state-of-the-art equipment to restore your vehicle quickly and safely. Conveniently located at 1901 N Dirksen Pkwy, Springfield, IL 62702 off E Sangamon Ave near I-55--just minutes from Illinois State Capitol and Abraham Lincoln Presidential Library--we handle everything from minor dent removal to major collision repair. Backed by a limited lifetime warranty and flexible payment options, we proudly serve Chatham, Sherman, Rochester, Leland Grove, and Grandview. Trust Caliber to Restore the Rhythm of Your Life®.

I was in an accident. These people helped me understand the process for getting my car evaluated…read more Unfortunately it was totaled but the customer service was good.

After an interaction with a deer I called many shops to see where we could get our vehicle…read morerepaired. Most could not schedule us until over a month out. Caliber was able to complete the repair before the other shops could even start looking at the vehicle. They were quick to act in every way and called with updates regularly. I never once needed to call them to find out the status. Every interaction was friendly and informative. We have our vehicle back and it is as good as new. The work done was top notch. Thank you to everyone at Caliber Collision!

Insurance estimated that my repair should take 8 days. It took almost 6 months! I had to bug them…read moreweekly for 5 months. "Parts aren't here, we don't have the people who can work on this, now it won't turn on." It's a Chevrolet, not a Jaguar. They stole a $250 tent out of the trunk. After 5 months I kept pushing and asked "What parts are you waiting on?" They couldn't get a headlight. I went online and ordered a headlight. Had it delivered and walked it into their office 3 days later. They inflated the bill to insurance from original estimate of $7k to over $11k because they couldn't find a competent technician. Avoid!

Took more than 2 months to finish job. I had hit a deer and smashed the front of my car. Had to bug…read morethem constantly for information. They would never call and communicate. They finally get last part in (headlight) and it takes them a week to put it together. I looked it up and it shouldn't take more than an hour even for an amateur. The fact that they can't finish a simple thing after I waited two months is ridiculous. Had to call and nag for them to finish. Lady on phone was unapologetic to say the least. She could never give me any information. I have to say I've had much better experience and pricing at Vern's or Law Automotive.