We have used this company for a couple of years ..Very friendly , dependable and will go out of…read moretheir way to make sure everything is done correctly and your satisfied with their service and repair ! They are the Best by far ! Thank you !

Buying a gift for my husband is a challenge, but when I stumbled across Norm's website, I knew I…read morehad found the perfect gift. I was worried about ordering a neon clock with personalization because I wasn't sure about the quality. Right from the beginning, Norm eased my fears, was prompt, courteous and provided a proof. I nervously waited for the delivery, and was pleasantly surprised at how beautiful it was. My husband was thrilled and the clock is now hanging on the wall in the garage above his workbench where he can view it every day. I highly recommend Norm if you are looking for a gift for that hard-to-shop-for person.

Norm created a custom garage for clock me. I was looking for a clock with my name on it and a…read morepicture of my first car, a 1970 Nova. I was surprised that he would consider a one clock order for a very reasonable price. Norm immediately went to work looking for a suitable picture online that was close to my car. Even though Norm was sick with the flu, he quickly responded by email with pictures for me to review. Quickly after I selected the picture, Norm had my clock created and on it's way. Again let me say Norm is fantastic to work with and produces a great product at a fair price.

Friendly new staff recently sold to Am Vets who share the same front door. They have a good…read moreselection of statues flags and medallions but we came here for a memorial flag for a memorial visit of an army veteran of Pearl Harbor. 24/2024 Service 5 Value good quality 5 Ambiance 5 good selection. Location good parking in lot. 5

My parents (84 and 81 years old) ordered and paid for a flag, pole and light, including…read moreinstallation, in mid MARCH. We have called several, several times. Cory gives us the run around every time, promises installation, even gave a date and time. Here it is, mid June and my parents still DO NOT have these items and services that they PAID FOR back in mid March. Cory even tried to make me feel guilty by telling me everyone there works full time elsewhere and they do this on a volunteer basis. Ok. Great! Volunteer or not, when someone (an elderly couple at that) pays for something, you should have the decency to fulfill the order or refund the money. $1500 is a lot of money to most people, especially elderly who are on a fixed income and just wanted a flag to fly in their yard. Sad. This is very sad to see.

I had an awesome experience here. I have for years wanted a custom made flag to show my love of…read morethe Dune series and of course, Paul Atreides. I finally decided to follow through and make it happen. I went to a flag store near my house in Springfield and they just couldn't make it happen. I tried to work with them but for some reason or another, the format wasn't right or this designer is the one they work with but they are out of business. So, I looked around for another place and went to Xtrem Graphics. I had the design and that was all they needed. They were so helpful!!! They sent me a proof a day or two later and it was EXACTLY what I had always envisioned. I gave the go ahead and I am now the proud owner of the only Atreides flag I will probably ever see. But it's mine and I love it. It's beautiful and Xtrem Graphics made it happen.

Traditionally, the best shoe place in the world. Great service and they make those old toe taps…read morejust like new.

Highly recommend! He put new soles on a pair of Red Wing boots. Took about a week. He was very nice.read more

My friend Dale loves buying all of his batteries here because they have good prices excellent…read moreservice and they usually have exactly what he needs for all of his needs I also found out they also do repairs for phones iPads watches. Today's visit was a warranty issue with a battery that he only got 3 starts with. They sold him a new battery with pro rated value and made things right when the battery did fit polarity wise. 10/2026

They have the absolute best coffee in town, I highly recommend it. They also have plenty of…read morebatteries too.

Excellent quality of work and very reasonable price. Alterations done really quick! Great location…read moreand hours.

I needed to have a couple swimsuits altered on a short turn around time…read more She got them done in 3 days and if I hadn't already known they'd been altered, I wouldn't have been able to tell. Amazing work!

Although Dave gave such a warming response when I initially requested the service, that was not the…read moreexperience I received once I actually arrived. The seamstress was very curt and rude upon entry on the establishment. When she did come from around the back of the store, she abruptly snatched my daughter's dress out of my hand, took my request and gave me my yellow sip for pick up. End of discussion. The big problem came when it was time to grab the prom dress. Now in fairness, I was 8 minutes late to the location, since running around for this special event. However, I did call but when I received no answer, I figured that she was just busy. To my small heart attack, the establishment was closed. I was devasted to say the least! I would've really liked a phone call to say "Hey, I'm leaving soon", or "Are you still picking up the dress", something or anything for that matter. Especially seeing that it was a special event. I honestly, would've appreciated a little customer service moment, that would've made all the difference with being a first time customer. I will say that after I called my friend for help, she got in contact with the owner (I presume) and managed to get her to come back and open the shop so I can get my daughter's prom dress. Thank Goodness for good friends, right?!! I'm not sure if I would return or not but I'm definitely not using the place for urgent needs or special requests. Good customer service is really about those tiny steps to make every customer feel like they're appreciated for choosing your business, and I hope no one else has to go through this experience.

I went in to get my sleeves hemmed, and the process was very quick, affordable, and easy to work…read morewith. Thank you again!