Under the circumstances, these people do a great job. It's the only store in Springfield left…read morereturn packages. They're always busy when I'm there and they're always pleasant and they do a great job.

staff are rude and condescending. Hold up the line arguing with customers trying to charge…read moreunnecessary fees

Would give zero stars if possible. I've never been to a shipping center this incapable of simple…read more tasks. Very outdated and run down. I'm not sure how they stay in business. Go literally anywhere else.

Used this printing service, which is located in the U-Haul complex on Philo Road, several times…read more The people are consistently polite and helpful. Today Brett went out of his way to get some printing done for me on special paper. The interior of the store is clean and safely prepared during the Covid pandemic. This is a great small business in Urbana and I urge you to try them!

We visited the Mail Box Store looking for a notary. They were so helpful, friendly and just good…read morepeople. I would recommend anyone looking for mailing services, notary and other great services.

I had some old photos scanned to create digital copies of them since they are the only copy around…read moreof these photos and I'd be heartbroken if anything happened to them. Barry did a fantastic job with them! I can now rest easy that I will not every lose these and I can share them with other family members. THANK YOU!!

Larry and his son are amazing. I show up and they know who I am, and most others I see rolling in…read morethere. The big dog is a delight and friendly as well. Overall, this is what small town customer service feels like.... Need a hand out to the car? They already know and are prepared. Questions about shipping? They'll give the best options. Happy as can be...

I recently dropped off a package at Postal Plus and learned something I wish I'd known earlier:…read morealways ask for a receipt. The team was friendly and took my package, but they didn't automatically provide proof of drop-off. Unfortunately, the shipment never showed up in the USPS system, and I ended up losing the cost of the product. The owner was responsive when I reached out, which I appreciated, but there wasn't any help for the financial loss. Overall, the shop seems helpful, but their process doesn't include giving receipts unless you ask--so make sure you do. Sharing this so others don't run into the same issue. A quick receipt can save a lot of stress later!

Had to return some Amazon packages and Nathan gets what customer service is all about! Will…read moredefinitely recommend this place. Thank you again Nathan.

Love this place. I know that all I have to do is walk in with my item(s) in hand along with the…read moreshipping address and The Mail Box Store will take care of everything. No problems ever. A huge time saver!!

The crew here are extremely helpful in printing, packaging, and posting things off. It is somewhat…read moreof a small store which causes the place to get crowded real quick with a constant flow of customers but I like how the employees keep everything going. They work diligently and quickly. They also have free wifi :)

Very fast in and out service always helpful with Amazon returns and really friendly people.read more

Charges a dollar for a six inch piece of tape...seems a little ridiculous to charge for a small…read morepackage this way.

Great little business, very friendly and helpful. We run a telehealth practice and it's great to…read morehave an 'address'. They offer all kinds of things in here!

Best location for me. Everyone is very helpful and pleasant even when they are extremely busy…read more Store is always clean. Parking is plenty. Best UPS store in the area.

Needed to return a package, and stopped at this location on my way to work. Service was quick, the…read moreinside was very clean and organized, and the woman assisting me was very polite. She packaged my items up for me with no problem and ensured i got my tracking numbers.

Excellent customer service and job! I was in a complete crisis, needing a stat order for my father…read morein laws birthday sign after an Etsy seller didn't deliver my proof on time. After FedEx printing would not print the sign because of a "possible copyright issue" (it was a personal photograph from when he was a child!), Capitol Blue came through with only a few hours until close. The sign looked great and I think my father in law will cherish it forever. Thanks for being a lifesaver!

Great local setup for quality printing jobs. I personally use them for canvas prints and their…read morequality is consistent. Ask for Brad Books when you are there.