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    Bekins - Springfield Van & Storage

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

    Services - Bekins - Springfield Van & Storage

    In-state moving

    International moving

    Out-of-state moving

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    1 year ago

    Helpful 22
    Thanks 5
    Love this 16
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    6 years ago

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    Two Men and a Truck

    Two Men and a Truck

    2.1
    (31 reviews)

    I get a response to call them and they will "help you get started with a claim. I contacted them…read moretwice, their employees who moved the furniture were very aware of the TV and also the wife's mirror. We did not notice the 6 in scratch on her dresser until a few days later. As I stated in my initial response, they said they would send me a complaint form or I could do it on line. I have never received anything from them. STAY AWAY people. Why do they have so many negative ratings??????

    worst bunch of clown ever !! shop to my house at 8:30 oh my…read moregosh you have a garage I'm not sure we can do this. Managers stop in and says oh yeah I'll have to add more for the garage I said it's a two bedroom house it has a garage, but whatever let's move on Guys keep complaining that it is going to butt up against their afternoon job- let's reschedule. I say no, you've been here an hour and a half and done nothing. let's get done all we can today. They say they can't and I should talk to the office about rescheduling Nobody calls me for seven hours so I called them and they tell me that due to my use of language that they will not be completing the move because they cannot put their workers into an aggressive atmosphere. I asked if anyone was planning to call me and tell me and they said the driver should have said that before he left. Well, he didn't and now I'm warning all people that using two men in a truck is doing so at your own. don't use them.

    MoveWise

    MoveWise

    3.6
    (17 reviews)

    We unfortunately did not have a good experience with this company. We had scheduled a pick up and…read moredelivery of a dresser from Peoria to Morton at 10am on a Saturday morning. We sent a deposit with Venmo as requested by Robert. I received a call at around 8:40am on Saturday morning that did not leave a voice mail. I called and spoke to Robert who told me our crew was in Springfield and would be heading our way after they were done unloading. As the day unfolded the time tentatively changed to 1-2pm. I called a few more times in the afternoon and no one answered. I later got a text from Robert that stated "Let give them a call now sorry I have no service ". I never heard back until several hours later in the late afternoon. I received this text from Robert "We are truly sorry our guys can't make it to you on time today we was running behind and I was currently on the plane with no service. I can refund you your $20 to Venmo on Monday morning I can send it to your Apple Pay right now whichever one works best for you once again we are truly sorry!! " I requested a $20 deposit refund by Venmo on Monday morning. We never received a refund for the deposit. Unfortunately, we would not be able to recommend this company. Our experience was not good.

    Robert & his team have done 3 moves for me and i was always pleased. This last move was extremely…read moredisappointing. I paid upfront for the move plus deposit, and he did not show up on the date of my move until 8pm. He told me he would rather come the following day to complete the move but I had a deadline of when I had to be out of the old apartment. He moved my beds that night and promised he would be back the next morning. He did not show up and didn't until a week later. Mind you, every day between then, he told me he was coming and then never showed. I am a single mother and I work hard for what I have. I decided to asked him for my money back so I could just find new movers and INSTEAD, he told me due to the many inconveniences my move would be fully refunded, and he would still complete my move. Upon completing, he told me a refund check was sent via mail because they have to have "corporate" write it off on taxes and had to do it this way. I know many people who run businesses and this is not true. Well, you guessed it, the check was not in the mail nor did it ever come. I have been reaching out daily and it never gets anywhere. He won't even send me AT LEAST the invoice I needed to claim that I paid upfront for my property manager, that would have solved it for me, but he didn't even provide the BARE MINIMUM. The only response I get is just, "I am contacting corporate". Let's be real, there is no corporate. The website he uses has a FAKE 800 number and there is no one else I can reach out to for help. HUGE RED FLAG. I would never trust this man again. After all the people I referred him to, its shameful. If you're looking for a move to be done on time and PROFESSIONALLY.. DO NOT choose MoveWise.

    Moscardelli Moving & Storage

    Moscardelli Moving & Storage

    2.0
    (20 reviews)

    Terrible experience with these people. First of all they were 2.5 hours late from when they told me…read morethey would be there. Because of this, we missed an important meeting with the facility we were moving to. Called several times to see where they were and it appeared they were screening calls. Had to leave a message then they would call back a few minutes later. Very lame apology for being so late, then we asked to negotiate rate due to being late and causing us to miss appointment, said no. Wouldn't even discuss it. I would never recommend this company to anyone. The office just has a I don't care attitude. Only choose them because other choices were booked for the day we needed them. Now I know why this company had an opening. Will never use them again.

    Very good people. We moved here a year ago and North American Moving could not get my large safe to…read morethe basement. Called Moscardelli's and they got it down no problem. Yesterday my son and wife were here from Texas. I gave him my small gun safe for Christmas. Called Moscardelli's the day before Christmas left a message and asked if they could get the safe out of the basement and into my boys truck. They called back Christmas night and said they would be at our home the day after Christmas between 1:00 and 3:00. The Holiday Weekend. Amazing service! Very fair pricing. They could have given a higher price on the holiday weekend, they did not. They offered a very reasonable price.

    Bekins - Springfield Van & Storage - movers - Updated June 2026

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