I've been with Lake Area for 18 years. They have always picked up whatever I put out there. I…read morehave always paid whatever they charged. Randomly, out of nowhere, they just stopped picking up the cardboard boxes I put out. When I called to ask, the person that answered got all flustered and said that she didn't know why they picked up before then stopped. She told me that I could bring the cardboard and drop it off for free, but I told her it didn't make sense that it was picked up for 18 years then just stopped. Then she got even more frustrated when I told her to just charge me, that I didn't care as long as they picked up. She then further showed her backside and said that they had new rotations and maybe someone was just doing me a "solid" by picking them up before and now they are getting in trouble for it. Whatever.... this place needs some serious customer service retraining. I am paying customer that called in to offer to pay more and got treated like I was 3rd rate citizen putting out too much garbage and putting square cardboard boxes (broken down) outside the round cans that they don't fit inside. I guess it's time to start looking for a better service. I don't mind paying for better service, if I can find it. Otherwise, I will treat them the same way they just treated me.

I'm so frustrated with the recycling pickup. I have even started emailing the company now and then…read moreto let them know I'm putting it out ahead of time, which I should not have to do because I pay for them to come weekly, but they have only picked up the recycling once since December (it's almost April). I don't put it out often, but I pay full price for them to come every week, and they hardly ever come. I have chronic pain. When they don't pick it up, I have to carry it back to my backyard and then carry it out again and again and again, sometimes for months. I feel like the company is really nice otherwise, but I don't know what to do about the recycling.

My experience with Stuff-It Storage has been nothing but pleasant. Angie, Harvey, and Luke are…read moresuper friendly, helpful, and insightful! The container we had was also well maintained and clean. the mechanisms of the doors and locks were simple and secure. I would not change anything about my experience!

I was greatly impressed by the service provided and the value of having my belongings nearby in my…read moreown yard. The container was the best for storage choices, clean and accessible. Service was topnotch and professional and timely. Great customer service always delivered what was promised.

I can't speak on behalf of their mowing expertise, but their budget truck rental expertise sucks! I…read moremade a reservation a week and a half in advance, on the day of my move to Chicago I go to pick up my truck.. the guy says, 'well I tried calling you two times and sent an email, each time I called it was busy.' I didn't receive any notice and I have a cellular phone there is no reason it would give a busy signal.. unless he was calling from his tin can phone. So I had to scramble and luckily I found a truck at U-Haul on Bruns lane.. I don't think I'll move with budget ever again. Get your tin can phone checked out, and don't lie to customers.

I'm reviewing from a Budget truck rental perspective but the customer service I got there should be…read moreacross the board. I rented a budget truck in the Chicagoland area and we started out our journey realizing that one of the headlights was out so I tried looking up Budget rentals along our route that could possibly help us. I came to this location unannounced and they dropped everything to help! While Ryan changed out my taillight, Greg inspected my truck and found out that the other location didn't check the registration and insurance which was out of date. He printed new ones for me and inspected the rest of the vehicle. I appreciated how kind they both were and went above and beyond to help me. Ryan/Greg- keep doing what you're doing, you made such a difference and I thank you so much!

This place is huge! You've got garage-door entry on the one side and regular unload entry near the…read moremain entrance. I don't have to get wet from unloading my stuff (which in this case came from a 26 foot truck) and I've got a huge parking space. Plenty of carts and dollies so I don't have to worry. Even the bathroom is spacious and CLEAN! Definitely got for a customer here! Shout out to Trenton!

First - after reserving online - they tried to charge me almost double what I reserved it for…read more Their system could not get the math right on the discount I was getting for returning it at their preferred location. Second - unbeknownst to me at the time, not only was the "handwheel coupler" on the trailer damaged and not functioning - but the "new guy" did not even secure it. This lead to the trailer popping off my hitch, fish-tailing and slamming into my vehicle several times just blocks away from picking it up.

The best laundry facilities in Springfield. It's super clean and the staff is always polite and…read morethey never have rushed me and have always gave me change and not sent me off leaving my clothes to get change.

Washer at home needs replaced. This was the closest laundromat. The washers were good. How,…read morefloors were not clean including dried dog poop on the floor. It was early morning so it appears that no one had cleaned the prior night at closing or upon opening that day.

Always helpful. Local recycling of used computers. Always friendly. Call thrm for advice.read more

Need to update their hours on here. Went there around 530, and they were closed. Signs say only…read moreopen until 5

We decided kind of on impulse that we needed a dumpster. Based on our location we couldn't schedule…read morethat online though the option to schedule online was appreciated. So I ended up calling and after speaking with a really polite guy he asked what I didn't expect to hear "do you want it this afternoon?" Actually yeah that would be fantastic. Plus it was a federal holiday on Monday and they still picked it up. The text communication of where they were, when they were coming, etc was excellent. Their price was average I think for that size dumpster. I expected about $400 and that's about what it was. I would use them again but hopefully I won't need to.

I wish I could give a 10 rating!! I have used Bin Boys…read moreTwice. I live 100 miles away and wasn't present for either job they were hired for. From the first call to the completion of the last job was effortless, prompt and above and beyond! My invoices were emailed before we hung up the phone, I received a text when they were on their way and again when they picked up. They even dealt with an issue that I hadn't anticipated without hesitation. They even pick up on Saturdays so that the dumpster wasn't unattended for several days. Hire them!!

I think they are an amazing service. Everything this shot wants. My PonyTail Lab trains girls…read moreover 16 and never takes advantage of you. Lots of consultation time.

did not like my experience when I went there on Friday a older lady that works there I got attitude…read morefrom the lady wearing a Tommy Hilfiger nightgown wearing no pants walking around like that sweeping the floors in a public establishment where children are present