I went in to get my phone fixed because I thought the charge port was broken. Turns out it just…read moreneeded cleaning which they did for free. My phone works great now. I would recommend going here if your phone is broke. The staff is friendly and knowledgeable.

I went in two weeks ago to get my screen fixed for an 8 for the third time my screen was not…read moreproperly put in my screen fell out when I took my case off to clean it my whloe screen disconnected from my phone I call today to see about getting my screen repaired because when I went 2 months ago they told me 30 day warranty keep in mind now itsonly been two weeks he tells me I have to pay another price then says there is no such thing as 30 day warranty BAD SERVICE why should i have to pay when you guys didn't put the screen on right?!!!?

Everything was amazing, I was having a pretty rough day and the young man behind the counter was so…read morecompassionate and so understanding and he was just great. Put a new screen on my phone and was so polite! Props to great employees

Called there about cellphone screen repair; confirmed they had in stock for my model. Husband…read moredropped it off, went back at given timeframe & no screen and they had pried old one off and phone isn't usable

Fixed cell phone connection as requested. Changed cellphone protective screen without approval…read more Would not change back. Only accepted cash, would not accept credit card. Not recommended

Great service, great repairs. Professional employees get your electronics fixed at a great rate and…read morein a reasonable time.

Great location inside of Meijer. Friendly and helpful service. They will do the packaging for you!…read moreAbility to scan Mercari and Amazon codes! Not necessary to print return labels. The Amazon return was free. Unfortunately had to pay for the box for Mercari, which was unexpected. I drove from Jacksonville, IL specifically to go here. Great job, UPS Store

staff are rude and condescending. Hold up the line arguing with customers trying to charge…read moreunnecessary fees

They supplied our business with some refurbished custom built computers within a couple days…read more Smart. Friendly. Fast. Trustable. They know their stuff.

An update: they were able to to recover all my documents and photos, and the computer is still…read moreworking!

My friend Dale loves buying all of his batteries here because they have good prices excellent…read moreservice and they usually have exactly what he needs for all of his needs I also found out they also do repairs for phones iPads watches. Today's visit was a warranty issue with a battery that he only got 3 starts with. They sold him a new battery with pro rated value and made things right when the battery did fit polarity wise. 10/2026

They have the absolute best coffee in town, I highly recommend it. They also have plenty of…read morebatteries too.

I've been coming to PC E for 6 years. I love this place! Todd is personable, trustworthy, and a…read morefine person. He works within my price range and is extremely knowledgeable about laptops. Turn around time - great! Highly recommend PC Electronics!

Great service, great people. You can't go wrong. Gaming computer had issues and they were diagnosed…read moreand fixed the same day.

they had amamzing service. the girl helping me was amamzing. they also had huge selections of…read moreitems. all for a good value too! 10/10

This situation started with my PS5, but I don't believe the real issue is the PS5…read more I had six items pawned at this location and regularly came into the store making extension payments. During that time, my PS5 somehow became separated from the other five items without anyone informing me that it was no longer being extended. The PS5 was in excellent condition, had its original box, a headset, and three games. I was later told it had been pulled and sold, then returned, and eventually resold. What bothers me most is how easily this apparently happened while I continued coming into the store and making payments. Nobody stopped me and said, "One of your items is different. You need to address this immediately." That's the explanation I still want. But there was another moment that made me look at this differently. While I was in the store, another customer nearby said that something similar had happened to her and then said, "What other choice do we have?" That question stuck with me. When large pawn corporations operate in communities where people may be using pawn services because they need cash and don't have many alternatives, transparency matters. Customers need to understand exactly where their payments are going, what items are covered, when something becomes delinquent, and what is going to happen to their property. I have contacted corporate and filed a BBB complaint because I want answers and accountability. I'm not claiming that I have personally proven a company-wide scam or that I know what every employee is doing. I am saying that my experience raised serious concerns, and I believe those concerns deserve to be investigated. The PS5 is just my experience. The bigger question is whether customers in our community are being given enough information and protection to understand what is happening to their property. If you use a pawn shop, keep every receipt, track every individual ticket, and don't assume Cash America might be worst than Monster Pawn. They have the same People giving 5star reviews like Jena and Whyte wolf just to shame a few.The slogan should be.. Come shop at Cash America -- where they scam their customer so they can give you the greatest deals!" Why pay full price when someone else already paid the price? "Monster Pawn got caught--now look into Cash America next. Same neighborhood, same kind of concerns. I'm dealing with it firsthand right now. " This situation started with my PS5, but I don't believe the real issue is the PS5. I had six items pawned at this location and regularly came into the store making extension payments. During that time, my PS5 somehow became separated from the other five items without anyone informing me that it was no longer being extended. The PS5 was in excellent condition, had its original box, a headset, and three games. I was later told it had been pulled and sold, then returned, and eventually resold. What bothers me most is how easily this apparently happened while I continued coming into the store and making payments. Nobody stopped me and said, "One of your items is different. You need to address this immediately." That's the explanation I still want. But there was another moment that made me look at this differently. While I was in the store, another customer nearby said that something similar had happened to her and then said, "What other choice do we have?" That question stuck with me. When large pawn corporations operate in communities where people may be using pawn services because they need cash and don't have many alternatives, transparency matters. Customers need to understand exactly where their payments are going, what items are covered, when something becomes delinquent, and what is going to happen to their property. I have contacted corporate and filed a BBB complaint and Illinois Attorney General fruad complaint because I want answers and accountability. I'm not claiming that I have personally proven a company-wide scam or that I know what every employee is doing. I am saying that my experience raised serious concerns, and I believe those concerns deserve to be investigated. The PS5 is just my experience. The bigger question is whether customers in our community are being given enough information and protection to understand what is happening to their property. If you use a pawn shop, keep every receipt, track every individual ticket, and don't assume that a payment made on your account automatically means every item is covered. a payment made on your account automatically means every item is covered.