Nate is a lifesaver! Today, my external hard drive went bad and stopped working. I was freaking…read moreout. I spoke with one of his assistants over the phone, who was very informative and very friendly. When I dropped my hard drive, Nate looked at it, did some diagnostic work, and gave me detailed information about the cost of doing the work and how much it would cost if he needed to send it somewhere else. He was very nice about it, and thank God. Eventually, there was a bent in the controller, and with some manipulation, it worked, and I could retrieve all my data. He didn't charge me for anything, and he was very generous in explaining and giving me more information about how to store my data these days and available resources safely. I highly recommend this place

From the owner: When you choose Computer Works Family, you are part of the Family. Our all encompassing service…read morelist will ensure all aspects of your home or business is well taken care.

Great place to buy reconditioned computers and electronics. Also great place to drop off no longer…read moreused computers and electronics for recycling. Staff is very friendly and honest.

Always helpful. Local recycling of used computers. Always friendly. Call thrm for advice.read more

During my most recent visit to SPI there was a handful of businesses that I hadn't written a review…read morefor yet. This Best Buy being one of them. This Best Buy that has been on the west side of town for many many years was at one time a hotspot. I remember years past at Christmas time you could not pull in the parking lot. Now this was back before online shopping and Amazon Prime were a thing. People flocked to this Best Buy. Games. CDs. DVDs. Gameboys. Now this location has tons of bigger ticket items. And mainly cell phone stations. We were there for a new iPad, cover, and case -- as well as a Chromecast or Firestick. My mom found the iPad and accessories she wanted and I went and grabbed the firestick. The guy that helped mom was super knowledgeable and able to get everything she needed with ease. We checked out and on our way we went.

I would give -0- stars if I could. Worst experience in my life. Spent $2,000.00 on computer only to…read morehave computer lock up before even getting to actually setting up. You cant talk to a live person from the Springfield store as I was told they are not accepting outside calls. Great customer service. NOT. GEEK SQUAD from a foreign call center had no clue, kept asking what do you want me to do? FIX IT. Its brand new.

I asked an employee to help me find an item and he was surly and merely said, "Over there." I…read moreasked for more help and he was outright nasty then walked away. I try to support local business instead of shopping online and would think OD would appreciate their customers. From now on, I'll take my business elsewhere.

I spent the weekend in Springfield, IL and while I was out and about I noticed this Office Depot. I…read morestopped here on my way out of town on Monday morning because I was in need of a certain size of thermal paper rolls that my local Office Depot was out of. Sure enough, there they were! Yay Springfield, IL Office Depot!

I have been there with my 1st Mac...spilled liquid on it and they transfrred info to a new Mac…read more Then my new Mac was not running right. Took it in and they called and said it was ready.I was using it outside on my patio and it had sucked up a lots dirt, dust and debris. They fixed me up. Tomorrow my iPad goes in to get battery checked. The Apple help line remoted into my iPad and couldn't find the problem. She made the appointment fo with Micropower! Happy Apple owner!

My experience: My parents AppleTV needed restored(due to…read morebotched update, probably) during Christmas break which required a microusb cable and a little patience. I went in and got a condescending attitude "this is for the network, you plug it into your network" and "there isn't usb on the back" (which is completely incorrect.) I understand that often times the majority of your customer base doesn't know computer from potato, but I came in FOR A CABLE FFS. (Luckily, down the street was a Walgreens and they had an assortment of microusb cables (which allowed me to fix the problem with minimal effort.) If you're touting yourselves as Apple Specialists that have been in the business for 30 years, you may want to update your practices and experiences those 3 decades to the current day knowledge that your customers deserve. Again, thanks for nothing micropower. You are out of touch and irrelevant and may want to consider changing your name to nanopower or picopower.

I called the owner of this company several times and each time he answered the phone. No machine, a…read morelive patient person! I took my computer to him and he resolved my problem in seconds! This man is good! I will use him going forward with any computer problems. Thanks Crist Ridley

Wayne wants to become a UPS store. I had a package today that I needed to return. I needed a…read moreshipping label and when he helped me with that he realised I also needed a second label and box for one of the items. He supplied the box and packing to keep the item safe. Above and beyond.

These guys are the best. Been here a few times, not ripping anybody off like places with the…read moreinitials GS...hmmm Very reputable, had a customer before me that they couldn't help and they were quick to tell him where to get his work done. My MacBook Pro needed a new screen, they didn't have it but could order it ( it was a little too much for me) I have extensive laptop repair experience and they told me how to do it and was real easy. Great guys

they made an appointment w/me, then did not show up and no one…read moreanswered when i made several calls following the appointment time. crickets since. dana m.

If you are looking for a company to solve computer or wireless issues, call Computer Solutions…read more After a couple of experiences, I am a happy customer. Initially, Computer Solutions was called regarding wireless issues at home. The local cable company was unable to provide consistent help after several visits, but a tech from Computer Solutions had a resolution in less than two hours. I subsequently had issues with my PC. A service company was called and after a couple of hours working on it, made no progress. I was charged for the service call, and told they would do some research on my problem. After a few weeks there were no answers. As a small business owner, an operable PC is vital. I called Computer Solutions at 9:00 on a Monday morning and had a representative on site by noon. By 1:15 my PC was working like new. When you have a problem, make Computer Solutions your first call Sales Rep Andrew Bader will do whatever he can to help you out.

This is the third time I could write a 5-star review for Computer Solutions in Sunset Hill. The…read more1st time was years ago when I was living in the country taking care of a family member. My computer was having problems, and I couldn't leave home. Someone drove all the way to where I lived and repaired my computer in a single visit. I was so relieved since I really depended on my computer. The 2nd time was last year when a different computer (a very heavy 27" iMac) needed to go into the shop for repair. There's no way I could have carried the computer, so someone from Computer Solutions came and picked up the iMac and took it to the shop for repair and afterwards returned it. Again, such a relief! The 3rd time was last week. My computer had crashed, and not only was I facing the loss of my computer but, more importantly 10 years of precious data. I had conferred with Apple tech by phone, and they were unable to do anything. I brought my machine to Computer Solutions, and in a very short time they were able to repair my computer and thus preserve all of my data. It felt like a miracle, and I was thrilled. My special thanks to Michael who was so knowledgeable, friendly and reassuring. The cost of the repair was much less than I had anticipated and, best of all, my computer was up and running. What a great experience!

We brought a 50 year old document in for framing along with a picture of a framed certificate we…read morehad done about 15 years ago. We wanted to get as close to matching as possible. They worked quite some time with us. The finished product is very close if not an exact match. We were so happy with the end result. The staff in the Framing Department are just wonderful.

My first visit to Office Depot was at 8:55 p.m. on a Friday. The store was moments away from…read moreclosing, but I desperately needed copies made for a staff orientation that I was leading the following morning. Jeremy, the copy desk manager, could not have been more professional. He made dozens of copies for me without complaint and was, in fact, pretty friendly. He was even more congenial the following day when I arrived much earlier in his shift. He was funny, nice, and did a great job laminating several items for me. I can't speak for the prices or inventory at Office Depot, but Jeremy is a first rate employee who provided incredible service. Give him a raise!