I love the computer I purchased from them and they copied everything from my old laptop. I had put…read moreoff getting a new computer because it is usually such a hassle. This time was great! Everything was ready to go when I got home. I had an issue today and within 5 minutes of walking in the door they had fixed it! Really nice to have a computer shop you can trust!

I came to this business before and the service was just OK. This time my experience was just…read morehorrible. I came for repairs like last time and right off the gal that took my information was half asleep and uninterested. I guess she took my concerns down so I figured I'd continue and see how it goes, a mistake that was. The following week the tech, who "worked" on my laptops, contacted me by phone and he proceed to lecture me about my laptops being too old and he strongly recommended I not connect to the internet with them. He kept on about it through out the call, even though it was not was i was wanting or asking help on, I needed physical repairs on two of them. He spoke like he was an expert but said he couldn't fix them. It seemed like he was pushing me to purchase new laptops they sell as mine were too far gone. He charged me $50 a piece and all i got was a fixed pin in the charging port of one. I was a bit upset about this conversation but figured i could read his notes on my invoice for better understanding as I was at work when he called. I asked him to put what he did on the invoice and I would come and get the laptops soon. When I arrived I paid the $150 for the "repairs" and took the receipt. On my way home i reviewed the invoice and got even more upset. The tech pretty much gave me another similar lecture about the computers being too old, "20 years old" which was a complete lie. He did not document what he did and didn't even put the right customer's account information on the invoice like my name and address. It was under someone else. I was so upset that they didn't do much of anything I called them when I got home. I called their store and briefly spoke with the tech as he picked up the phone, I demanded to speak with the owner and the tech supposedly forwarded my message to the owner (Chad) as Chad wasn't available at the moment. Over the next week I attempted to contact Chad but could only leave messages with the tech. Chad would take his time and call me back when I was not available. We played a little phone tag but I discontinued my efforts to get satisfaction when Chad continued to call me at times when I was at work and I requested for him to call me afterwards. He didn't and he made no additional efforts to address my concerns. This was a bad experience. Watch these guys if you have repairs that are needed as they'll take your money and its a real possibility they'll rip you off, as that is completely how i feel. I will not go back as I had my laptops repaired elsewhere in town. BEWARE!

I just got my computer back yesterday. It flies again and without the very annoying and possibly…read morefatal liquid radiator issue. Very reasonable price for parts and labor, very friendly and helpful and obviously very skillful and knowledgeable. I'll definitely return for ANY computer problems in the future.

I rarely take my PCs to pc shops. I found out what I needed was going to cost me more than I can…read moreafford right now and let them know that I'll have to cancel the request of rebuilding it. They packed my stuff up and waived the bench fee and let me know they also ran tests for all my equipment I brought in and told Me what worked and didn't work. The only regret I have is not having the funds to get my pc done through them. In a line of work where people are often dishonest I'm touched by how kind and straightforward they were. If you don't know anything about PCs or how to work on them take it to these guys they'll take care of you.

Terrible customer service. This company runs the internet service at my apartment complex. It is…read moreoften times down, and when it is actually up and running it is painfully slow. I was having issues connecting some of my devices to the internet which seems to have been caused by the way Premium Computers had setup the internet. When I approached them about my difficulty in connecting my devices, they refused to fix the issue and told me to simply get my own internet. This company clearly doesn't care about its customers. Steer clear of this one!

this place is amazing! Sam took care of my problem, kind, helpful, smart and before I knew it, all…read morewas fixed!! thank you and I definitely will refer you all! My apple iphone is back to normal! thank you again!!

highly recommend not using this place. Verizon sent me there for apple care warranty work,…read moregentleman who looked at my phone broke my screen upon doing that (they did pay to have it fixed) but after having the initial work done they did not deactivate my old phone components which lead to me spending my weekend fighting to get my phone unlocked so i could use it.

I think I got ripped off. Hear me out first. I took my computer in to have two things checked out,…read morethe hinge and the battery because I'm having to leave my laptop plugged in for use. The employee that assisted me said he'll fix the hinge and give me a call back later that day about the battery situation. A whole week went by and no phone call, so I called them back. I explained my situation to the employee and he said he was completely oblivion about the situation/information of my laptop, so he said he'll look into it and call me back. He called be back and said the hinge is fixed but the battery will have to be ordered. A couple of days went by and I called. The employee first said its not the battery that's the problem, it's the motherboard.....SAY WHAT!!!! I told him I'll keep managing my laptop, when can I come to pick it up? He said I can come later today, we close at 6. So I went to pick it up and he told me that the battery was the problem and that he replaced it. So I asked him that I won't have to keep it plugged in to stay on? He said yes. I paid and left. As soon as I got home, I turned the computer on and it started to flicker, as if it's about to die but the battery is fully charged. It has been 16 days since my laptop got "fixed" and I still have to leave it plugged in to use it. I'm not sure what he "fixed" but I think I got ripped off!

So I went here for a new hard-drive because the old one had fried. They fixed it and I paid and…read moreleft. Well I noticed when I got home my laptop no longer would charge! The laptop eventually ran out of battery and the charging light wouldn't even come on. So I took it back and apparently when doing the hard-drive repair they hadn't reconnected some of the wiring inside the laptop, therefore making it unable to charge. They fixed it but I'm still pissed that that even happened! If you're going to repair laptops at least put them back together properly.

Highly recommend. Came to my house to install RAM in my teen's computer. Pricing was more than…read morefair and he was very helpful with all of my questions. Helped with the process ahead of time by directing me to the correct RAM so that I could purchase it. Will definitely be calling him next time I need computer repaid service.

From the owner: We specialize in professional services with down-to-earth prices. There is no need to pay "premium"…read moreprices to get your system/network up and going.

This guy was extremely nice considerate of our situation and did what he could to help us.read more

They price matched and fixed my Xbox hdmi port in less than 2 hours! Definitely will come back if…read moreot happens again. Forgot to mention lifetime warranty!

This is my first Yelp review but it needed to be done. Dan…read moreis a stand up guy! I was in town on a business trip and needed to replace the battery on my phone. I did a Yelp search and inquiry and Dan replied within a few hours. I dropped off my phone to get worked on and when I went back to pick it up he noticed that the screen had been damaged during the battery replacement. Before I could say a word he told me how he was going to replace the screen at no cost. When I told him I was only in town for a short time he made sure to get a replacement screen delivered the next day. Unfortunately the replacement screen was faulty but Dan went above and beyond to complete the job and fully repair my phone that very same day! I would highly recommend Dan for any of your iPhone repair needs!

I'll just say it I'm not a fan of technology overall. I tend to be one of those people that hates…read moreupdating anything. I hate updating my IOS, I hate deleting pictures off my iPhone, I hate really anything having to do with any sort of technological maintenance. I am also the type of person that does not have the newest iPhone and is not interested in getting the newest iPhone. SO, when I was tasked with getting a new battery for not new iPhone, I was dreading the whole experience. My lovely Battery is four years old and unfortunately its max life was only at 80%. My husband strongly urged me to get a new battery installed. Sigh. I did my homework and yelp informed me that Springfield iPhone repair was the place to go. I patiently waited until 10 AM this morning to call dan and make sure that he had my vintage battery in stock which he did. Luckily I found street parking and was able to get into Dan so he could replace my battery in a jiffy. I opted to wait for my phone which provided me with a chance to overhear Dan helping various people on the phone with patience and unparalleled expertise. Dan's coworker, a pug named Winston, sleeps near to all the efficient iPhone magic. Thank you, Dan for making this anti-technology girl happy. I appreciate it !