This was a very fragile shipment and I am pleased to say it arrived unbroken. The family…read morerecipients were VERY pleased with the professional packing and are happy to add this special mirror to their home. As always, the owners do a first class job. We have been entrusting our dearest possessions to this shop for the past 10 years, when we first moved back to my husband's hometown. We have never been disappointed!

Efficient, friendly, and I enjoy supporting family owned businesses!! Cute little store with all…read moremailing needs, I bought a cute set of red-white-blue earrings.

This location has amazing staff. They were helpful and patient with my Amazon return.read more

I waited while this man wasn't really doing anything? anyways, a few minutes later after he finally…read moresaw me he saw my package and said he couldn't do the return because it was "bulging out" and said I needed to either buy a new box for my Amazon return or buy tape for it. it wasn't bulging out the top was opened because there's where we opened it up at. when you tape it over it fits fine. no pieces uncovered. I asked " why would I buy a box to return it in?" he said Idk. there was tape next to his computer so I asked if we could just tape it. he taped it twice and said "all I'm allowed to do is two pieces of tape." okay?

Good service, friendly helpers, easy to find, convenient. Ample parking. Helpful staff.read more

Excellent customer service! A young man named Levi was patient with me as I had numerous packages…read moreto send. Professional to the end and never even hinted that it was a problem. Fantastic job all around.

Adequate service... definitely more attentive to the people who seemed to be regulars…read more Nothing to make this "the only UPS store I will go to" but enough that I would go again if I need UPS!

READ THIS. I should be giving 5*. You can ship for free through UPS. If you ship to the same…read morecompany on a regular basis, shipping is FREE. Simply use an out of date return label. I promise this is true. I tried talking to UPS about this but I'm sure you know, it's impossible to talk to anyone that considers themselves important. UPS return labels only log the address, nothing else. So if you reprint the return label, you can reuse it over and over. Take advantage of this wonderful offer from UPS. Every dollar matters, at least to 99% of us. Have a great day.

Best shipping store ever! They take the time to get to know their customers and great them by name…read more They take care of you and help you with any issues you might have with shipping your items. So glad I started coming here to drop all my packages off. Great people, great business!

In August I was sending a very special and sentimental package and Michelle showed me how to save…read moremoney and made my package even better than I had it. I love Rapid ship and don't like to use anyone else. They make it easy and I always enjoy seeing their amazing staff!

Had a box that needed picked up by Fedex. Postage already paid by the company to return the item. I…read morechecked to see where the closest pick up location was as I live in the country and did not want to have to wait all day for them to pick it up. When I got there I discovered they do not have a contract with Fedex to pick up so there was a fee to have it picked up. No thanks. It has already been enough hassle to try to return this. I guess it can wait until I go to a place that doesn't charge for having a package sit in their place until Fedex stops. I do wish they had an actual website so I could have discovered that before driving the 20 miles to take the package there.

I really don't get why there aren't more great reviews. I have had a box there for over a year and…read morefound them to be excellent with great attitude and great service. I get texted when I get a package, they are quick when I come in to get it and ALWAYS a smile! Sometimes they get busy but never have they been anything but nice even when they're busy.

Really pleasant experience at the UPS store today, and because it hasn't always been the case I…read morewanted to recognize the entire staff today for their patience, helpfulness AND kindness. It was busy and I needed help with three big boxes - Melinda was sooo wonderful. Genuinely happy to help me ... thank you, Branson UPS, for being a great neighbor today!

The team at this Mailbox It have come through for me on fast turn around print jobs on multiple…read moreoccasions when the UPS Store could not. Very positive staff. Thank you!

If I could I would give this establishment 0 stars! I needed a document notarized for the DMV, a…read morebill of sale to change titles. The document was notarized with many mistakes, David told us just to see what happens. When we got to the DMV the title got kicked back and we headed straight back to mailbox it! Maybe 15min had passed, returned to the store and David was happy to help us! But only if we paid the $10 again! $20 to have a document notarized is pretty steep!! Especially after a trained individual like, David tells us to go ahead and try! Why? Do he could get more money off of us? Either way this business is unprofessional and not customer friendly!

Service is professional and time- sensitive. My associate was knowledgeable and helped me to…read moreunderstand the logistics requirements on my parcel. There's a well- managed outfit there!

Fast service, in n out fast. Good place to use. Convenient good any day but Sunday. ups store in…read moreLebanon is open Sunday 10 am-3 pm

I've been to several locations all around. This seems to be the only one with friendly and caring…read morestaff. Their kiosk also is a great asset if you need to mail something when they are not open. This is always a smooth and flawless process which seems hard to find these days. I know that there is constant looking at cost saving initiatives by the government but even though its small this place really should be the gold standard for the rest to follow.

We're 12 deep in line with 1 service window open. Monday 11.24.25 12:30pm. A holiday week?read more