READ THIS. I should be giving 5*. You can ship for free through UPS. If you ship to the same…read morecompany on a regular basis, shipping is FREE. Simply use an out of date return label. I promise this is true. I tried talking to UPS about this but I'm sure you know, it's impossible to talk to anyone that considers themselves important. UPS return labels only log the address, nothing else. So if you reprint the return label, you can reuse it over and over. Take advantage of this wonderful offer from UPS. Every dollar matters, at least to 99% of us. Have a great day.

Attention Military Spouses... choose the post office instead! When I went to this location (my…read morefirst time sending out a package to my husband overseas), the guy helping me began to go through my package-- pulling out items one by one. I had organized the package the way I wanted and had personal notes and things in there... If he had asked me before taking my package and rummaging through it, I most definitely would have said no. I finally took the package and walked out crying. He invaded my privacy without permission and just made me feel so invaluable. This UPS store has no respect for service members and their family. We called UPS corporate and they said this specific store seems to have a lot of issues and that what they did to me was a federal offense and they would be taking care of it. The United States Postal Service treated me wonderfully! They gave a military discount, didn't go through my packages, and they were so kind and respectful!

I got some Butthead running the place he acted like he was doing me a favor to take my money and…read moresend a package. All I can say is if you can find someplace else to ship a package go there not this place.

Horrible service. Won't be back…read more I needed to ship some paperwork. I was handed an express envelope. I wanted to ship 2 or 3 day. When I told the person behind the counter, she slide a tyvek envelope over the express envelope and then CHARGED ME FOR IT! She didn't mention the charge, she didn't ask me if she could do it, she just did it. It's not my fault you chose the wrong envelope or didn't have non-express envelopes available. They also "need" your id in order to ship... which is weird because in the 30 something years Ive been using shipping services, this is a first. Now my info is being sold once again... seriously just a business selling everything they can, including your identity.

Amazon drop off was fast and efficient. Daymiyana was very professional and courteousread more

My go to for Amazon returns. they're always very polite, friendly and quick. Adrienne was very…read morefriendly at my last visit! I'll be back soon. Thank you for making Amazon returns easy!

If there's a US governmental agency that needs a complete overhaul it's the US postal service. And…read morewhile I haven't seen a friendly or efficient post office in years, the location on Chestnut Expressway is THE WORST. Every clerk appears to be a charter member of the Sourpuss Society and if you need anything but stamps or to mail a letter (neither of which requires a person), you're screwed. I frequently drop packages at the UPS Store and FedEx, and the employees are courteous, friendly and helpful. Maybe the post office posse can sign up for some training in customer service.

Someone running it who is not a total disaster. I never get mail anymore unless it's through…read moreAmazon.

I agree...might help if my delivery driver rang the damn doorbell when he was leaving a package…read morethat had to be signed for... Instead of sticking a post it note on the window and leaving. I was on the back deck with all the windows open--I purposefully stayed home to receive my box...my first shipment of my beer of the month club. Muy importante. :) So, I go online and have the package re-routed for me to go pick up at the UPS hub. I get a phone call confirming that the driver has left my package and I can come pick it up anytime. When I go to pick it up, the lady says it's not there, and then calls another building to see if THEY have it...which they said they didn't (despite my tracking number saying it was sitting there somewhere). She then tells me I should go across the street and give them a tracking number so they can hold it when it crosses their path. So, I wander around the parking lot until a nice gentleman offered to help and pointed me in the right direction. Feeling like a complete idiot, I tried to explain my situation to the two ladies that were sitting at their desks in a small office. I gave them my name, and lo and behold, there was my shipment sitting on their table. So, I would give UPS a thumbs down for their organizational skills. No one seems to know their ass from a hole in the ground. However, I am grateful that everything arrived safe and intact, so at least they paid attention when something has 18 'fragile' stickers pasted on it!

This review is not for this particular store but the organization as a whole. I placed an order…read morewith The Home Depot's online store. The order was shipped the next day via UPS and scheduled for delivery a couple of days later. Delivery day came and went and no package. The next day the package showed up in Las Vegas, mis-routed. It is now scheduled for delivery 4 days later. I e-mailed UPS, no answer. No apology, no offer to expedite the shipment, nothing. My business goes to FEDex from now on. Come on people. This is ALL you do. Packages. If you can't get that right....... Follow up... Finally heard from UPS Customer-no-service. Where was their response. Dear Patrick, Thank you for your e-mail. I have checked the status of your shipment in our tracking system. At this time our records indicate that your shipment was delayed in-transit on 04/26/11. The new scheduled delivery date is 04/29/11 by the end of the day. I apologize for any inconvenience this delay has caused. I sincerely hope that you will not let this unfortunate and rare situation determine your choice for future shipping needs. Please allow us the opportunity to reestablish your confidence and trust in our service and company. Please contact us if you need any additional assistance. Alex M. UPS Customer Service Not very helpful.

The service was amazing. There were a bit of a wait, but I was acknowledge and allowed to dropped…read more When I went back, the gentleman remember and took care of my needs. The price was extremely worth the customer service.

Would definitely return, very quick and friendly staff!…read more I placed a big 10 print order here for my MSU art portfolio. There was a miscommunication where I needed everything the same day, but they'd scheduled the print for the next day. I came in later, around 10 minutes before they closed to pick my prints up. When the manager (?) realized what happened, he stayed late to print everything out for me the same night. He really saved my ass with this one! If it wasn't for him l, I would've had to wait another year to apply for my college degree. He also went through each page with me to make sure it all printed exactly how I wanted, plus everything was great quality. Can't recommend this place enough.

We're 12 deep in line with 1 service window open. Monday 11.24.25 12:30pm. A holiday week?read more

WARNING WARNING IF YOU MAIL out of SPRINGFIELD MO IT will take between 21-60 days for it to just…read moreget SORTED OUT OF SPRINGFIELD MO. The remaining parts of the USA its 24hrs. they have the LOWEST SCORE OUT OFF ALL USPS OFFICE FOR 2024. EVERY POST OFFICE IN ALASKA GOT THE MAIL OUT FASTER. LOL I MAILED A LETTER BACK TO ME ON NOV 1st. it got delivered in Feb 20. Mailed Christmas cards out in October. Out of 118 0 got them before Feb 1st. It takes months to get a package delivered. Ordered some supplies from China. Took 2 weeks to Get from China to Springfield. Took Springfield USPS 186 days to get it to me. THIS IS NORMAL AS OF 2024. 2023 and back 0 problems 2024 they started on dat one.

Excellent customer service! Friendly, fast and informative this little center will save you both…read moretime & money. One of the owner/operators was single handedly manning every position-door, loading, counter, register & phone so efficiently it was impressive. Thanks for helping me get my father's guitar safely on its way! 1.5.24

Tom and Carmen are the friendliest and most helpful people when it comes to your shipping needs…read more They are a key part all of my business! Highly recommended and amazing customer service.

Someone we cherish got a grim diagnosis from the doctor…read more To cheer her up, I decided to mail her some pictures instead of sending flowers. She lives in another state. I went to FedEx Kinkos on Glenstone near Sunshine to print some fun family photos that include her, some kids, pets, etc. Kinkos was great. An employee who was working around 8 a.m. helped me retrieve the pictures, print them at the size I wanted, and use paper instead of heavier photo paper, like I wanted. My goal was for these to arrive the next day. Since FedEx is part of Kinkos, it worked perfectly. I didn't have to drive to the post office. The next evening, the relative called to say thanks. She was so surprised and delighted.

This office is much larger than our office in Alaska. Very spacious , orderly and clean. I was…read moreassisted by a very kind & friendly gentleman named James. Highly professional customer service representative.

Called the corporate number to arrange drop off to the Springfield MO location for shredding. We…read morepaid our fee online, confirmed the hours, then drove a half hour to drop off our papers for shredding. Arrived during the correct hours, and they had a closed sign. What is odd was we had received a phone call from Shred It right before we set off to confirm. There is a huge issue between this Springfield MO Shred it location and the Shred It Corporate Office. There is no way for customers to call the local Shred It office to determine if they are open during the times they state they accept drop off shredding. Do not recommend this business for your shredding needs. It is very disappointing because we had to pay online in advance, too.

Really a zero. Springfield Missouri management and customer service where ever they are: Customer…read moreservice from reps to management is not good. They will not respond to any communication. Anthony and the driver were the only two who were nice and knew how to communicate. It took Brittany 15 minutes to get me an email address.