I got some Butthead running the place he acted like he was doing me a favor to take my money and…read moresend a package. All I can say is if you can find someplace else to ship a package go there not this place.

The place was a total disaster zone. I didn't know that hurricane Katrina had hit this far north,…read moreor that clean up would take so long but opened and unopened packages were strewn everywhere. There was a line to the door of people waiting to mail packages. They would have been moving a lot faster had there been more employees working but unfortunately there was only one kid behind the counter. He didn't seem flustered, and kept on keeping on, diligently working. He new his job and was working as quickly as he could but he could have definitely used some help.

READ THIS. I should be giving 5*. You can ship for free through UPS. If you ship to the same…read morecompany on a regular basis, shipping is FREE. Simply use an out of date return label. I promise this is true. I tried talking to UPS about this but I'm sure you know, it's impossible to talk to anyone that considers themselves important. UPS return labels only log the address, nothing else. So if you reprint the return label, you can reuse it over and over. Take advantage of this wonderful offer from UPS. Every dollar matters, at least to 99% of us. Have a great day.

Attention Military Spouses... choose the post office instead! When I went to this location (my…read morefirst time sending out a package to my husband overseas), the guy helping me began to go through my package-- pulling out items one by one. I had organized the package the way I wanted and had personal notes and things in there... If he had asked me before taking my package and rummaging through it, I most definitely would have said no. I finally took the package and walked out crying. He invaded my privacy without permission and just made me feel so invaluable. This UPS store has no respect for service members and their family. We called UPS corporate and they said this specific store seems to have a lot of issues and that what they did to me was a federal offense and they would be taking care of it. The United States Postal Service treated me wonderfully! They gave a military discount, didn't go through my packages, and they were so kind and respectful!

Best shipping store ever! They take the time to get to know their customers and great them by name…read more They take care of you and help you with any issues you might have with shipping your items. So glad I started coming here to drop all my packages off. Great people, great business!

In August I was sending a very special and sentimental package and Michelle showed me how to save…read moremoney and made my package even better than I had it. I love Rapid ship and don't like to use anyone else. They make it easy and I always enjoy seeing their amazing staff!

Excellent customer service! A young man named Levi was patient with me as I had numerous packages…read moreto send. Professional to the end and never even hinted that it was a problem. Fantastic job all around.

We moved to Springfield less than a year ago, so I am generally new to town. I have been in this…read morestore at least ten times so far (mostly to do Amazon returns). They are the nicest folks. They are so very helpful. If there is a line... they open up another register very quickly.

Service is professional and time- sensitive. My associate was knowledgeable and helped me to…read moreunderstand the logistics requirements on my parcel. There's a well- managed outfit there!

Fast service, in n out fast. Good place to use. Convenient good any day but Sunday. ups store in…read moreLebanon is open Sunday 10 am-3 pm

Had a box that needed picked up by Fedex. Postage already paid by the company to return the item. I…read morechecked to see where the closest pick up location was as I live in the country and did not want to have to wait all day for them to pick it up. When I got there I discovered they do not have a contract with Fedex to pick up so there was a fee to have it picked up. No thanks. It has already been enough hassle to try to return this. I guess it can wait until I go to a place that doesn't charge for having a package sit in their place until Fedex stops. I do wish they had an actual website so I could have discovered that before driving the 20 miles to take the package there.

I really don't get why there aren't more great reviews. I have had a box there for over a year and…read morefound them to be excellent with great attitude and great service. I get texted when I get a package, they are quick when I come in to get it and ALWAYS a smile! Sometimes they get busy but never have they been anything but nice even when they're busy.

Unfortunately, every experience at this business has been very disappointing. The staff is…read moreconsistently unfriendly and unaccommodating, and I did not feel that customer service was a priority. Rather than being helpful, the interactions left me feeling frustrated and unwelcome. Based on my experience, I would recommend considering another business for your shipping needs. Definitely a 0/10.

Great people and very helpful! I go there because it is at a convenient location and I can get in…read moreand out quickly.

From the owner: What makes Postal Express MO unique is our commitment to being more than just a shipping store. We…read moreare a true one stop hub for personal postal and small business support. We combine the power of national carriers like USPS, UPS, and FedEx with hometown service that is fast friendly and tailored to your needs. Whether you are shipping a personal package, returning an online order, or sending something across the country, we make it easy efficient and stress free. We even help small businesses grow with reliable mail handling, printing, and EDDM services that save time and boost outreach. But what truly sets us apart is our deep investment in the local community. We offer practical convenience with on-site notary public services, key duplications, greeting cards, stamps, and more all in one place. Every interaction is grounded in helpful, personal service because we believe your time matters and your business matters. Our goal is to deliver value in every task we take on, no matter how big or small, and help our customers walk out the door with confidence and a smile.