This location has amazing staff. They were helpful and patient with my Amazon return.read more

I waited while this man wasn't really doing anything? anyways, a few minutes later after he finally…read moresaw me he saw my package and said he couldn't do the return because it was "bulging out" and said I needed to either buy a new box for my Amazon return or buy tape for it. it wasn't bulging out the top was opened because there's where we opened it up at. when you tape it over it fits fine. no pieces uncovered. I asked " why would I buy a box to return it in?" he said Idk. there was tape next to his computer so I asked if we could just tape it. he taped it twice and said "all I'm allowed to do is two pieces of tape." okay?

I am always impressed with the customer service in that location, all the employees are very…read moreprofessional, always willing to assist in the best way, even call you by your name. Even for the holidays when it was crazy busy they still had that smile on their face. You can tell they're happy to help and work for UPS, even if the store was like 20 miles away I will still go to that store because of the people that work there.

I got some Butthead running the place he acted like he was doing me a favor to take my money and…read moresend a package. All I can say is if you can find someplace else to ship a package go there not this place.

Adequate service... definitely more attentive to the people who seemed to be regulars…read more Nothing to make this "the only UPS store I will go to" but enough that I would go again if I need UPS!

READ THIS. I should be giving 5*. You can ship for free through UPS. If you ship to the same…read morecompany on a regular basis, shipping is FREE. Simply use an out of date return label. I promise this is true. I tried talking to UPS about this but I'm sure you know, it's impossible to talk to anyone that considers themselves important. UPS return labels only log the address, nothing else. So if you reprint the return label, you can reuse it over and over. Take advantage of this wonderful offer from UPS. Every dollar matters, at least to 99% of us. Have a great day.

Best shipping store ever! They take the time to get to know their customers and great them by name…read more They take care of you and help you with any issues you might have with shipping your items. So glad I started coming here to drop all my packages off. Great people, great business!

In August I was sending a very special and sentimental package and Michelle showed me how to save…read moremoney and made my package even better than I had it. I love Rapid ship and don't like to use anyone else. They make it easy and I always enjoy seeing their amazing staff!

Good service, friendly helpers, easy to find, convenient. Ample parking. Helpful staff.read more

Excellent customer service! A young man named Levi was patient with me as I had numerous packages…read moreto send. Professional to the end and never even hinted that it was a problem. Fantastic job all around.

Service is professional and time- sensitive. My associate was knowledgeable and helped me to…read moreunderstand the logistics requirements on my parcel. There's a well- managed outfit there!

Fast service, in n out fast. Good place to use. Convenient good any day but Sunday. ups store in…read moreLebanon is open Sunday 10 am-3 pm

Had a box that needed picked up by Fedex. Postage already paid by the company to return the item. I…read morechecked to see where the closest pick up location was as I live in the country and did not want to have to wait all day for them to pick it up. When I got there I discovered they do not have a contract with Fedex to pick up so there was a fee to have it picked up. No thanks. It has already been enough hassle to try to return this. I guess it can wait until I go to a place that doesn't charge for having a package sit in their place until Fedex stops. I do wish they had an actual website so I could have discovered that before driving the 20 miles to take the package there.

I really don't get why there aren't more great reviews. I have had a box there for over a year and…read morefound them to be excellent with great attitude and great service. I get texted when I get a package, they are quick when I come in to get it and ALWAYS a smile! Sometimes they get busy but never have they been anything but nice even when they're busy.

Really pleasant experience at the UPS store today, and because it hasn't always been the case I…read morewanted to recognize the entire staff today for their patience, helpfulness AND kindness. It was busy and I needed help with three big boxes - Melinda was sooo wonderful. Genuinely happy to help me ... thank you, Branson UPS, for being a great neighbor today!

Happened upon this place by accident, heading home from the Ridgedale PO, which was closed for…read morelunch. Needing some stamps, I stopped in. Lovely place. Met Denise, who was very friendly and helpful. Found my new go-to place for mailing and office supplies and so much more. Highly recommended!

From the owner: What makes Postal Express MO unique is our commitment to being more than just a shipping store. We…read moreare a true one stop hub for personal postal and small business support. We combine the power of national carriers like USPS, UPS, and FedEx with hometown service that is fast friendly and tailored to your needs. Whether you are shipping a personal package, returning an online order, or sending something across the country, we make it easy efficient and stress free. We even help small businesses grow with reliable mail handling, printing, and EDDM services that save time and boost outreach. But what truly sets us apart is our deep investment in the local community. We offer practical convenience with on-site notary public services, key duplications, greeting cards, stamps, and more all in one place. Every interaction is grounded in helpful, personal service because we believe your time matters and your business matters. Our goal is to deliver value in every task we take on, no matter how big or small, and help our customers walk out the door with confidence and a smile.

I come here about once a week. Most the staff is very helpful, and extremely friendly. But others…read moreare rude, and cold. I have been into the office on a Monday morning when it was dead, and there was 4 tellers working. Didn't even really wait in line. But if you go in around lunch time, or on the weekends. You will find 3 people up front 2 of them will have "next window signs." So basically there is 1 teller to help usually 10 or more people in line. The last time I was in there was 3 tellers working. "This was around noon" the line was moving okay. There was around 7 of us in line. Then one teller decided to up, and go on break. While the other decided to close her lane, and start doing certified letters... Once I got closer to the front I asked the clerk doing the letters if they could possibly open another window? Her reply was; Ummm I'm pretty busy doing these letters so I can't help you. Someone will be back soon, so you're just gonna have to wait.... Another time I was in I didn't have enough cash to cover the amount, so I whip out the new credit card.. The teller looks at me, and says; it's not signed on the back. To which I reply; oh sorry just got it here's my ID... She retorts; I can't take it; it's not signed... I said okay I can sign it real quick. She said; no you can't sign it in front of me, and now you can't use it today... What? First off if you're an expert in signatures you would be able to compare my license, and signature... Secondly just having an ID with my picture, and signature on it should have sufficed.. In conclusion if you're not a private organization, and your check comes from tax payers. Then the public should be your main concern, and not your personal problems..

My package for delivery to Ozark Missouri was at the Springfield location............ It is now on…read moreit's way to the USPS delivery center at Kansas City.