This was a very fragile shipment and I am pleased to say it arrived unbroken. The family…read morerecipients were VERY pleased with the professional packing and are happy to add this special mirror to their home. As always, the owners do a first class job. We have been entrusting our dearest possessions to this shop for the past 10 years, when we first moved back to my husband's hometown. We have never been disappointed!

Efficient, friendly, and I enjoy supporting family owned businesses!! Cute little store with all…read moremailing needs, I bought a cute set of red-white-blue earrings.

This location has amazing staff. They were helpful and patient with my Amazon return.read more

I waited while this man wasn't really doing anything? anyways, a few minutes later after he finally…read moresaw me he saw my package and said he couldn't do the return because it was "bulging out" and said I needed to either buy a new box for my Amazon return or buy tape for it. it wasn't bulging out the top was opened because there's where we opened it up at. when you tape it over it fits fine. no pieces uncovered. I asked " why would I buy a box to return it in?" he said Idk. there was tape next to his computer so I asked if we could just tape it. he taped it twice and said "all I'm allowed to do is two pieces of tape." okay?

I am always impressed with the customer service in that location, all the employees are very…read moreprofessional, always willing to assist in the best way, even call you by your name. Even for the holidays when it was crazy busy they still had that smile on their face. You can tell they're happy to help and work for UPS, even if the store was like 20 miles away I will still go to that store because of the people that work there.

I got some Butthead running the place he acted like he was doing me a favor to take my money and…read moresend a package. All I can say is if you can find someplace else to ship a package go there not this place.

Excellent customer service! Friendly, fast and informative this little center will save you both…read moretime & money. One of the owner/operators was single handedly manning every position-door, loading, counter, register & phone so efficiently it was impressive. Thanks for helping me get my father's guitar safely on its way! 1.5.24

Tom and Carmen are the friendliest and most helpful people when it comes to your shipping needs…read more They are a key part all of my business! Highly recommended and amazing customer service.

I come here about once a week. Most the staff is very helpful, and extremely friendly. But others…read moreare rude, and cold. I have been into the office on a Monday morning when it was dead, and there was 4 tellers working. Didn't even really wait in line. But if you go in around lunch time, or on the weekends. You will find 3 people up front 2 of them will have "next window signs." So basically there is 1 teller to help usually 10 or more people in line. The last time I was in there was 3 tellers working. "This was around noon" the line was moving okay. There was around 7 of us in line. Then one teller decided to up, and go on break. While the other decided to close her lane, and start doing certified letters... Once I got closer to the front I asked the clerk doing the letters if they could possibly open another window? Her reply was; Ummm I'm pretty busy doing these letters so I can't help you. Someone will be back soon, so you're just gonna have to wait.... Another time I was in I didn't have enough cash to cover the amount, so I whip out the new credit card.. The teller looks at me, and says; it's not signed on the back. To which I reply; oh sorry just got it here's my ID... She retorts; I can't take it; it's not signed... I said okay I can sign it real quick. She said; no you can't sign it in front of me, and now you can't use it today... What? First off if you're an expert in signatures you would be able to compare my license, and signature... Secondly just having an ID with my picture, and signature on it should have sufficed.. In conclusion if you're not a private organization, and your check comes from tax payers. Then the public should be your main concern, and not your personal problems..

My package for delivery to Ozark Missouri was at the Springfield location............ It is now on…read moreit's way to the USPS delivery center at Kansas City.

Adequate service... definitely more attentive to the people who seemed to be regulars…read more Nothing to make this "the only UPS store I will go to" but enough that I would go again if I need UPS!

READ THIS. I should be giving 5*. You can ship for free through UPS. If you ship to the same…read morecompany on a regular basis, shipping is FREE. Simply use an out of date return label. I promise this is true. I tried talking to UPS about this but I'm sure you know, it's impossible to talk to anyone that considers themselves important. UPS return labels only log the address, nothing else. So if you reprint the return label, you can reuse it over and over. Take advantage of this wonderful offer from UPS. Every dollar matters, at least to 99% of us. Have a great day.

Good service, friendly helpers, easy to find, convenient. Ample parking. Helpful staff.read more

Excellent customer service! A young man named Levi was patient with me as I had numerous packages…read moreto send. Professional to the end and never even hinted that it was a problem. Fantastic job all around.

If you order anything there is a thirty percent chance the post office can handle it correctly…read more Better to use any other service if you possibly can. Business likely run by someone who just doesn't care anymore. Use this office and you will lose money, guaranteed and your packages will be misdelivered or stolen so often it will be hard to figure out your personal invoices every month and balance your books. It's a shame they have a contract to deliver mail at all. Likely rampant theft.

Don't even think about working for these scheisters. They WILL NOT pay you. Then when you say:…read more "hey you didn't pay me." They go, : "Gee, I don't know how that happened." Union is inept. Absolute sh*t-show. I never understood what 'goin' postal' meant. Now I get it. Try McDonalds instead.

In August I was sending a very special and sentimental package and Michelle showed me how to save…read moremoney and made my package even better than I had it. I love Rapid ship and don't like to use anyone else. They make it easy and I always enjoy seeing their amazing staff!

Best shipping store ever! They take the time to get to know their customers and great them by name…read more They take care of you and help you with any issues you might have with shipping your items. So glad I started coming here to drop all my packages off. Great people, great business!

Would definitely return, very quick and friendly staff!…read more I placed a big 10 print order here for my MSU art portfolio. There was a miscommunication where I needed everything the same day, but they'd scheduled the print for the next day. I came in later, around 10 minutes before they closed to pick my prints up. When the manager (?) realized what happened, he stayed late to print everything out for me the same night. He really saved my ass with this one! If it wasn't for him l, I would've had to wait another year to apply for my college degree. He also went through each page with me to make sure it all printed exactly how I wanted, plus everything was great quality. Can't recommend this place enough.

The service was amazing. There were a bit of a wait, but I was acknowledge and allowed to dropped…read more When I went back, the gentleman remember and took care of my needs. The price was extremely worth the customer service.