No matter what I write, I will never be able to write how pleased I was today when I completed my…read morefirst experience with this company. My Mac laptop crashed yesterday .... I had the blue screen of death when I called heart technology and talked to Renée for the first time. I have dealt with the geek squad at Best Buy, and they were okay... And I have dealt with a few independent Apple technicians that work out of their house and they were okay... But nothing like the customer service and attention that I got yesterday and today. I run my entire company off of that laptop. We run a number of local hair salons and understand just how important customer service, follow-up, quality, and friendliness can be. I felt like the entire staff of this company stopped in their boots and immediately all went to work on my computer. That was the perception that I got from Renée and the technicians that worked on my laptop. They got the laptop back to me on the same day. And the price was not bad. This can be a pretty panicky experience, when you lose your laptop and all your data. I am never going to work with any other company after my experience today with heart technology.

I was very pleased with the service and work they did on my Macbook…read more The person who wrote the negative review about the $90 diagnostic fee was confused. Yes, they require this, but when you have them fix your issue they subtract the $90 from your repair. I see the importance in requiring the diagnostics.

tl;dr DON'T go to this store unless you want to be left with a worse phone then what you started…read morewith and so much money wasted. I would give them 0.5 stars. The first time I visited this place, the man was nice and was able to fix my broken phone screen in about 2 hours time. After a while, I noticed a problem with the proximity sensor when I called people and tried to make voice notes. This is because the manager placed the screen on my phone the wrong way. It was very frustrating having to go back and have him fix HIS own mistake with my phone, and in the process, he proceeded to BREAK the screen while fixing it. He didn't seem remorseful and asked me to come back the next day to fix it once again, not taking into account the amount of gas money I had wasted going back and forth to his shop. After finally fixing it the right way (something he should have done the first time) I was able to use the phone with no problems. Fast Forward to now, a month after the phone was fixed, ANOTHER problem arose. My phone started showing green beams after I would turn it off, it progressively got worse until I wasn't even able to use the phone anymore.. Y'all can imagine how angry I was at this point. To put the cherry on top, I called the shop, told them what was going on and was told that I could come in 3-4 days to have it fixed. 3 days pass, I call them and they say the piece had not arrived yet and that I would get a call tomorrow morning(today). I got no call so I had to call back myself today and ask what was going on. I got an answer that I wouldn't be able to get my phone fixed for another 4 DAYS because they didn't have the piece yet. Now I'm left with an unusable phone and a furious mood. This could all have been avoided if they weren't so clumsy with my phone and got it right the first time. Calling it a "one-stop full repair company" has to be the furthest thing from the truth.

They seemed real nice to me. I had a super small fix and they got it done in like 5 minutes for…read morecheaper than anywhere else.

Best service!! Abu thank you! Needed new iPhone battery best price and service…read more Thank you again

I use A2Z Repair for all my technical issues. I will even go in to ask questions regarding my…read morelaptop. He provides excellent service and he is extremely knowledgeable. I highly recommend A2Z!!!!!

Our thermistor went out on our LG frig last year. This service rep was quick to respond, identified…read morethe problem right away, ordered & replaced the part within a week. No problems since. Thanks for getting more life out of our appliance

I had a really good experience with this business, super nice, helpful, and cheap. Good group of…read morepeople.

Prompt and courteous service from start to finish. Angie was very professional and helpful when I…read morecalled. The technicians are outstanding and very informative. Highly Recommend Johnson Mechanical.

Josh came and fixed our dish machine and knew exactly what he was doing. He even went out of his…read moreway to make it work until he got the part in. He always kept me informed of what he was doing and does a great job.