No matter what I write, I will never be able to write how pleased I was today when I completed my…read morefirst experience with this company. My Mac laptop crashed yesterday .... I had the blue screen of death when I called heart technology and talked to Renée for the first time. I have dealt with the geek squad at Best Buy, and they were okay... And I have dealt with a few independent Apple technicians that work out of their house and they were okay... But nothing like the customer service and attention that I got yesterday and today. I run my entire company off of that laptop. We run a number of local hair salons and understand just how important customer service, follow-up, quality, and friendliness can be. I felt like the entire staff of this company stopped in their boots and immediately all went to work on my computer. That was the perception that I got from Renée and the technicians that worked on my laptop. They got the laptop back to me on the same day. And the price was not bad. This can be a pretty panicky experience, when you lose your laptop and all your data. I am never going to work with any other company after my experience today with heart technology.

I was very pleased with the service and work they did on my Macbook…read more The person who wrote the negative review about the $90 diagnostic fee was confused. Yes, they require this, but when you have them fix your issue they subtract the $90 from your repair. I see the importance in requiring the diagnostics.

Quickly diagnosed the issue with my laptop and led me in the direction of replacing the…read moremotherboard. Appreciate the open communication and availability!

Heartland IT Solutions was an exceptional service provider. My business laptop would not power up…read more I suspected the problem was related to the battery but had no tools or workbench to tackle the problem myself. Turns out it wasn't the battery but a short in a connection to the battery. The issue was quickly and conveniently addressed at a very fair price. I will definitely recommend Heartland IT Solutions to my family and friends.

Fixed my badly cracked screen quick and easy no questions asked! I have an iPhone 6s and it cost me…read more$115 (way cheaper then other area businesses) and he offered a glass screen protector for just $15 (this usually run $40+)! It was ready within the hour (probably less but I left and came back almost 2+ hours later). The owner? was even patient enough to make some small talk about cases and got up to see if there were any more in stock that he'd recommend. Thank you for making my phone look brand new again! Great experience but I hope I never have to visit again. If I do break another phone I will definitely visit here! P.S. The hours on help are wrong. I believe they are open until 6pm M-F and 4 on Sat. I could be wrong but I definitely they are not open 12-12. Please call.

I scheduled an appointment no waiting, very prompt and helpful, resolved by problem in 10 minutes…read more I am very pleased with their service and work.

I've used SLT Tech's services twice now, once to diagnose and replace my computers battery and now…read moreagain to overhaul my computer's motherboard as it ran terribly. Both times his labor was timely, dedicated, and came with great input to get my pc running better than when I first got it. I highly recommend his work!

Nathan was amazing, he got my part ordered and fixed that only to find another issue that wasn't…read morereally worth fixing but went above and beyond to help me find a replacement laptop within my budget and need specifications. communication was excellent and he also responded to my messages quickly and professionally. Would definitely recommend and will contact again if I have any more computer issues in the future!

Our thermistor went out on our LG frig last year. This service rep was quick to respond, identified…read morethe problem right away, ordered & replaced the part within a week. No problems since. Thanks for getting more life out of our appliance

I had a really good experience with this business, super nice, helpful, and cheap. Good group of…read morepeople.

Great people and very helpful! We were there the day before Xmas Eve and we're still helped…read moreimmediately when we walked in. We were in search of a specific piece of jewelry and it was ordered that day and arrived on Xmas Eve! As it turns out we decided to go a size larger and have it ordered after Xmas. The owner, Brad, followed up with us when the piece came in and took the time and care to send the item to our Florida address and send me the tracking information and checked back multiple times. It's coming tomorrow and I can't wait to see our finished product. You don't get this kind of attention to detail at just any business! Udry's has been in business for decades and has a great following and now they can add us to their fan base! Thanks Brad and everyone else who helped us this past Christmas! Jim and Yvette Hogan, Tremont, Il. I'll post a picture in a few days!

The moment you come through the door you are greeted by smiling faces!…read moreThey are not pushy. They will show you anything you feel is a good purchase! They have made wonderful jewelry for 3 generations of our family!

Super friendly, helpful, down to earth, and honest business. Did not overcharge. I originally…read morebrought my computer in with a peculiar issue with the camera. I was quoted over the phone for the time spent for the service. Though the issue could not be resolved how I expected, an alternative solution was provided that was just as good. He did not charge me the original quote, as the problem could not be resolved the way we'd anticipated, even though I still was more than willing to pay for the time spent, he was insistent on not charging me. Which is super refreshing. He was all around thorough, and knew what he was looking for. Great service, and would recommend to anyone!

Been with them since they opened on day one.They maintain my business computer, with clean up ,…read moreinstalled upgrades , security software and cell phone maintenance.