Stopped for gas. Attendant was friendly, funny and quick. He even topped off my tank unlike most…read moreother places. It's very convenient being right off the exit or a quick in and out. Not much else in the area.

My experience with Stuff-It Storage has been nothing but pleasant. Angie, Harvey, and Luke are…read moresuper friendly, helpful, and insightful! The container we had was also well maintained and clean. the mechanisms of the doors and locks were simple and secure. I would not change anything about my experience!

I was greatly impressed by the service provided and the value of having my belongings nearby in my…read moreown yard. The container was the best for storage choices, clean and accessible. Service was topnotch and professional and timely. Great customer service always delivered what was promised.

I can't speak on behalf of their mowing expertise, but their budget truck rental expertise sucks! I…read moremade a reservation a week and a half in advance, on the day of my move to Chicago I go to pick up my truck.. the guy says, 'well I tried calling you two times and sent an email, each time I called it was busy.' I didn't receive any notice and I have a cellular phone there is no reason it would give a busy signal.. unless he was calling from his tin can phone. So I had to scramble and luckily I found a truck at U-Haul on Bruns lane.. I don't think I'll move with budget ever again. Get your tin can phone checked out, and don't lie to customers.

I'm reviewing from a Budget truck rental perspective but the customer service I got there should be…read moreacross the board. I rented a budget truck in the Chicagoland area and we started out our journey realizing that one of the headlights was out so I tried looking up Budget rentals along our route that could possibly help us. I came to this location unannounced and they dropped everything to help! While Ryan changed out my taillight, Greg inspected my truck and found out that the other location didn't check the registration and insurance which was out of date. He printed new ones for me and inspected the rest of the vehicle. I appreciated how kind they both were and went above and beyond to help me. Ryan/Greg- keep doing what you're doing, you made such a difference and I thank you so much!

Haven't always had the best experience dealing with U-Haul corporate, but so far, I've always had…read moregood luck with renting trucks and trailers from the Bruns lane store. Personnel has been pleasant and easy to deal with.

They put the wrong mileage in the form and I didn't notice it until I got the bill for an EXTRA 80$…read morecharge for mileage supposedly putting 80 miles too much on the truck(not true btw). No interest at all in working with me or splitting the difference or anything, I got the 'you signed it and didn't notice it so your loss'. This was probably the 10th or 12th time if used them for trucks and will likely not use them again.

"Not good" does not begin to describe our experience and one star is more generous than I would…read morelike to be. Our situation has eerie parallels to the other two on this site. We reserved our truck (cargo van in this case) two days prior to needing it. We were supposed to drive two and a half hours to pick up the vehicle near Des Moines and then I would drive it back to Omaha while my wife drove our Jeep back. When we arrived, confirmation number in hand we were told that there were NO cargo vans or small box trucks in Des Moines because they had all been leased to Amazon for the months of November and December. No one had any idea why the booking computer hadn't known that, nor could they tell us why we were not informed before we made the run. The desk clerk's best idea was "look for a competing company." No luck. We put what small boxes we could into the Jeep and drove back home, after which I called the customer service number and were not helped at all, just a few platitudes and some simpering about valuing our business. My suggestion: If you absolutely HAVE to use Budget Trucks, be sure to call the morning of your trip to see if they actually have something to rent. They obviously don't care if you are confirmed or not.

Worst truck rental experience in my life! First didn't…read moreactually have truck I rented. No calls emails or texts. I show up - no truck. They send me to another location that has the truck. Took 2 hours to move reservation. Call customer service 2 hour wait for someone who can make decision. I reserve and pay for truck for 2 days, Budget changes it to one day and then charges me for an extra day. Then after dozens of calls refuses to fix their mistake. Also truck was a POC.

I get a response to call them and they will "help you get started with a claim. I contacted them…read moretwice, their employees who moved the furniture were very aware of the TV and also the wife's mirror. We did not notice the 6 in scratch on her dresser until a few days later. As I stated in my initial response, they said they would send me a complaint form or I could do it on line. I have never received anything from them. STAY AWAY people. Why do they have so many negative ratings??????

worst bunch of clown ever !! shop to my house at 8:30 oh my…read moregosh you have a garage I'm not sure we can do this. Managers stop in and says oh yeah I'll have to add more for the garage I said it's a two bedroom house it has a garage, but whatever let's move on Guys keep complaining that it is going to butt up against their afternoon job- let's reschedule. I say no, you've been here an hour and a half and done nothing. let's get done all we can today. They say they can't and I should talk to the office about rescheduling Nobody calls me for seven hours so I called them and they tell me that due to my use of language that they will not be completing the move because they cannot put their workers into an aggressive atmosphere. I asked if anyone was planning to call me and tell me and they said the driver should have said that before he left. Well, he didn't and now I'm warning all people that using two men in a truck is doing so at your own. don't use them.