I've used this company several times and they always do a great job. Very nice people and very…read moreDiligent about the work that they do. They are my go to for moving things.

The company demonstrated a high level of incompetence. They arrived late for the scheduled service,…read moreworked extremely slowly, and caused damage to my furniture. No apology was offered, and they demanded full payment without providing any discount or compensation. I chose not to engage in a dispute and therefore completed the payment and ended the service. I strongly do not recommend this company.

Brandi was absolutely the BEST experience in moving we have ever had! She went above and beyond for…read moreus, and we simply cannot recommend this business enough! We are SO lucky and so is this business to have an employee like Brandi!

amazing movers, they quick and response, carefully move my stuffs. I will continue use them for…read morefuture.

Regardless of the size of the move, Moving by Marcus exceeded our expectations! The crew did an…read moreincredible job, and we're so grateful for such a seamless experience! Once again, thank you, Lucille and Carol

I would not recommend this moving company based on my experience…read more The packing was rushed and done poorly, which left me very disappointed with the quality of the move. Before the move, Barry told me the crew would remove and dispose of the furniture we didn't want at no additional charge. However, when the crew arrived, they initially refused to take the furniture and later tried to charge me to move those unwanted items. What made the experience even worse was the customer service. After the move was completed, the owner, Marcus, called me and went on a profanity laden tirade even though I had not spoken with him at all during the moving process. Instead of addressing my concerns professionally, I felt I was treated with disrespect and hostility. Overall, the poor communication, attempting to not honor what was promised, rushed work, and unprofessional customer service made this an extremely negative experience. I hope this review helps other customers know what to expect before choosing this company.

Our move was from Illinois to Arizona. After interviewing the major National moving companies and…read morereading their nightmare reviews, we decided to discuss our move with UPack. The major problem with the full service movers was the loading and unloading personnel, so we hired some very well rated services on both ends. Selecting a loading service with experience in packing trailers (ideally ABF/U-pack trailers) is critical to insure your valuables aren't bouncing all over the truck. Long story short; U-packs communication and process was excellent. Our items arrived on schedule and undamaged. Moving is no fun and I never want to do it again, but if I had to, I wouldn't hesitate to use U-Pack again.

Drop-off was on time, after loaded they picked up and delivered ahead of schedule 1500 miles away…read more Ramp is definitely a 2 person job, way heavy but just what you need for heavy items. I would use them again. Didn't have to worry about driving or gas. Only issue I had the front of the trailer got wet. 99% of my items were wrapped or in plastic crates so I was good. But would have been a mess if I had used all cardboard boxes.

We did not end up using them for our moving services, but I just wanted to comment on the…read moreprofessionalism and speed of response that this company provided when I was seeking out a quote. If you are in the Bloomington area and need to move, I highly recommend them based on that experience. The prices are extremely reasonable.

We unfortunately had a very bad experience. They are contracted through our local Menards to…read moredeliver large appliances. Ours was delivered last week by two men, one of which was extremely rude to me and my family members as soon as they arrived (2 hours late). Complained about the job, accused us of being unprepared (took off work and moved stove and cabinetry out of kitchen). He was referring to our need to remove the doors of the fridge to get it in the house -we told Menards we would need to do this and they assured us it would be no problem. His partner left during the delivery because "time is money". He tried to do it alone and nearly dropped the fridge and then he dented our stove with the old one. We asked him to please call his partner back and he said that the waiver I signed meant he could "damage whatever he wanted". Repeatedly said "I should leave this on your front porch" and "you're lucky I'm still here". Demanded extra cash on top of what we prepaid. Ultimately the partner (who was kind and apologetic) returned and they were able to bring it in no problem. My husband did at least 50% of the work bringing in doors and removing the old fridge while he sat on his phone and complained. We asked them to leave without installing because of his behavior and attitude. Menards refunded us and said they have had similar complaints before. Will never hire or recommend. I feel bad for the apologetic partner, he probably could've done a good job without the other guy!

We had confirmed Affordable Moving to load up our moving van at 9:00 am this morning. Bradley had…read moreresponded by e-mail confirming the date and time. They didn't show up at all. We've tried calling multiple times and sending an e-mail and we haven't gotten any response. This is the absolute worst nightmare of anyone moving. We need to be on the road tomorrow morning!

Bradley and his team did a great job moving us from our 2nd floor apartment into our new home…read more They were fast and thorough, asking questions about items and what we would like for them to do. They came in on the lower side of their time estimate, which was great. The team consisted of Bradley himself, plus 2 others, so a 3 man team. Their rates were the same as the going rate in town for movers (Kenneys, 2 Men and a Truck) BUT they had 3 people rather than 2, which I think helped with the time it took to move us. They did get our mattress a little dusty/dirty in their truck, so I would suggest they start using plastic sheeting or something to keep things clean. Overall, a great experience and I would recommend them for moving and delivery services in the Bloomington/Normal area.

Professional and confident in the quality service they provide. And I TOTALLY agree! I had heard…read morethat this company was well known and respected in the Bloomington/Normal area. I required labor to load a one-way rented truck that we were going to drive from Bloomington, IL to Houston, TX. I met and spoke with Janie Barling and she answered ALL my questions and gave me great insight in to other necessities that I would need and how to arrange for my truck rental and timing of labor. I LOVED her upfront explanations and we arranged for a 3 man crew to help with our needs. We also found out that my mother-in-law had used Kenney's previously and was very pleased with their service. Our crew - Terrance, Reggie and Rich- were a dream team. Polite, professional and good people! We couldn't have been more pleased. Best part... Nothing shifted in that trip all the way to Houston. (even with my husband driving that truck!LOL!) EXCELLENT! :) BTW...I did interview another company in town...they didn't even come close to the professional service and presentation that Kenny's offered. Yes, Kenny's was more expensive than the other "dive", but WELL worth it for the service we received and the peace of mind that we had with our family's possessions being packed safely.

Absolutely the worst business. Booking the move was the only good part, pleasant on the phone,…read morewent over a detailed list of the stuff we had. I even called back and added some major items to the list so they would be prepared. I asked if they come and look first, no, no need for that, we are all set. ok? I said this is a large move they were going to send two trucks and four guys and I wanted to get going early, so 7 am was the time. They call the night before (Monday), they wanted to start at 8am instead "because we have a large move and the guys are tired", sure come at 8 but be ready. So moving day comes and we have our beds taken apart, a ton of boxes and we are waiting... now they are like 13 minutes away on google maps, but it took them about 30 just to show up, and with only one truck? So the head guy ( I guess since he had a clipboard) comes in and looks around and immediately goes outside to get on the phone. No second crew shows up either, what is going on? So this guy finally comes back and just says 'we refuse to move you' like that's a thing? Said we have too much stuff, that's the job! Just refused...and left. That's it. No call from Kenney's, nothing. Worst ever. They should be out of business to do this to people. Website says they take the stress out of moving, total crap, I have hardly ever had more stress. And then having to arrange another mover (see my other review, was actually a great experience). Obviously these guys don't want to work and wanted a day off I guess, whatever. Can tell they don't have vested interest in their job which is to move families. Pro tip-= I should have read these reviews on Yelp because I would have know what we were in for! They have been in business over 70 years, but it won't be many more with the crappy way they run things. Avoid Kenney's at all costs and tell all your friends and relatives the same. Terrible.

Quotes and Set-up: I messaged the manager of M4L on yelp and he responded within an hour and was on…read morethe phone with my husband that night. On the phone they discussed the big pieces of furniture in our apartment, the floor our apartment was located on and the type of housing we were moving into. That is when the manager gave my husband a quote for $90/hr for two guys and a large truck. We appreciated how timely the response was, the ease of getting a quote, and the manners the manager had while working with us. We booked them quickly because that was the best deal we had been given. Pre-moving day: They called 4-5 days before our moving date to confirm our appointment and asked if we had any questions. We appreciate this courtesy. Moving Day: Our movers showed up 15 minutes past our scheduled appointment time, however, we honestly weren't too concerned. Part of the reason we booked this company was because they begin their money-clock as soon as they arrive. Being tight on money, we decided to start bringing boxes down to where the truck would be loaded two hours prior to the truck showing up. This would take leg work away from the movers so they didn't have to do the stairs 8 million more times. The two men that were with us had very quiet demeanor's. They both were polite and worked along side my husband and I and our two friends well. Half way through the moving process the movers were getting to some of our bigger, heavier furniture. One mover had asked both my husband and I individually what our quote was. A person helping to clean my apartment heard the two movers talking while the rest of us were taking a lap down the stairs that they were upset that we were under quoted. They said that this should have been a three man job. Honestly, in hindsight, I don't blame them in the slightest - it probably was a three man job. Although, they made that slight slip when they probably thought they were alone, they maintained face and worked through the move. They wrapped our stuff up nicely and made the job look easier than I know it was. Moving in to our new place went by very quickly. The men took direction well and worked through any kinks that always come with moving furniture. Damage: We did have one piece of furniture that fell apart. They were quick to point it out to us. They took pictures of the damage. Thanks to their insurance and our agreement they will be sending someone out to see if they can repair it (it might actually be repairable, I think!) or they will be replacing it. Again, we don't place any harsh fault of this on anyone - this stuff happens! We just appreciate it being taken care of! Rating: I have given this company 4/5 stars because I feel like the office needs to find a different way to quote their customers. Reading these other yelp reviews it seems like that is a reoccurring issue. My movers would have received 5/5 but I will vouch for them in this instance that they were probably jipped.

Wonderful man, he was stellar in his service. Fast, efficient and professional all the way. He…read moreprovided more than the services requested, above and beyond. Great value

After reading reviews on Yelp for moving companies in the CU area, we decided to contact Joe about…read morea week before we had to move. He was able to give us a very reasonable quote for two hours of work and schedule us on a Saturday with no extra charge! When Joe and Lawrence arrived on Saturday morning, they were very professional, communicative, and friendly. Due to COVID-19, they were also very considerate and wore face masks while moving items in our spaces. Our new place was carpeted so they laid down mats to prevent dirt from being tracked inside during the move. Everything from a two-bedroom apartment was emptied and moved to our three-story loft in less than two hours! All of our furniture was handled with such great care. Most impressively, they brainstormed and managed to fit a tricky dining table through the VERY narrow walkways of our new place. In the end, Joe even asked if we needed anything else done to honor the two-hour agreement, but everything was done so well that we couldn't think of anything else! I would highly recommend Just Bring It because they're worth it! They made our move practically stress-free!

Absolutely terrible avoid!! Took our money, never showed, no communication after booking…read more Incredibly unprofessional and ridiculous

Needed movers because I couldn't ask my friends to help us move (I like my friends to stay that…read moreway). They came out and looked at all we wanted moved and listed it all and gave us a good estimate. We had a couple weeks to change items (some ended up selling with the house) and with those changes in place we awaited moving day. I don't know how to explain how great these guys were. They wrapped our items so nicely in blankets to avoid any damage. They were friendly and personable and way nicer to my 14yr old that kept asking them questions than they had to be. They didn't even grumble when I asked them to rearrange items when they got to the new house because I changed my mind where they should go. Best of all they moved a 300lb safe from a basement to another basement and tried their darnedest to get a standing freezer into the new house basement (unfortunately the logistics just didn't work). Estimate came in a lot lower than we expected too. I would recommend them again in a heartbeat !!!

Unfortunately, our experience with this moving company was very disappointing…read more During the packing process, I had to repeatedly follow staff around to make sure things were actually being packed. Items were left behind in closets, kitchen items were missed, and overall there was a lack of attention to detail. We were also told that our toiletries were "too much" and they would not take them, and they refused to take unopened, brand-new laundry detergent. Communication became another major issue. We were notified less than 24 hours in advance that delivery would be taking place at 8:00 a.m. at our new home. We contacted ownership and simply asked if delivery could be moved to noon because my flight was not landing until 9:00 a.m. and my husband would arrive later that day. Instead of working with us, Angie was rude and stated that we already knew when they would be there. That was incorrect -- she appeared to be referring to the packing schedule, not delivery. I explained our travel situation and tried to communicate in advance. The next morning, I received a message stating they were signing paperwork as "customer not present" and leaving the load at the house. To make matters worse, we discovered damage and missing items: * One dresser was damaged * Another dresser was left laying on its side * Our Tempur-Pedic bed arrived missing wires/components * A decorative statue was damaged Moving is stressful enough, and we expected better communication, more care with our belongings, and basic customer service. Unfortunately, this was not a smooth or positive