Brandi was absolutely the BEST experience in moving we have ever had! She went above and beyond for…read moreus, and we simply cannot recommend this business enough! We are SO lucky and so is this business to have an employee like Brandi!

amazing movers, they quick and response, carefully move my stuffs. I will continue use them for…read morefuture.

Regardless of the size of the move, Moving by Marcus exceeded our expectations! The crew did an…read moreincredible job, and we're so grateful for such a seamless experience! Once again, thank you, Lucille and Carol

I would not recommend this moving company based on my experience…read more The packing was rushed and done poorly, which left me very disappointed with the quality of the move. Before the move, Barry told me the crew would remove and dispose of the furniture we didn't want at no additional charge. However, when the crew arrived, they initially refused to take the furniture and later tried to charge me to move those unwanted items. What made the experience even worse was the customer service. After the move was completed, the owner, Marcus, called me and went on a profanity laden tirade even though I had not spoken with him at all during the moving process. Instead of addressing my concerns professionally, I felt I was treated with disrespect and hostility. Overall, the poor communication, attempting to not honor what was promised, rushed work, and unprofessional customer service made this an extremely negative experience. I hope this review helps other customers know what to expect before choosing this company.

If I could give this business zero stars I would. it was not explained to me that he had all this…read moredifferent costs that I was going to be paying for until after the move. He didn't come in his own truck, he rented a U-Haul which I wasn't expecting and was not mentioned in the beginning. He insisted on wrapping everything in sight, including the plastic trashcans that are like $15 from Walmart. Now of course in charging by the hour and choosing to wrap everything it made the move take longer. I explained that I had a time frame from the beginning because I needed to work the evening shift still. He didn't adhere to the time frame and I ended up missing work. I had a friend who helped unload the truck and if my friend had not had helped then it would have taken like another two hours. Also when they propped open the doors to get from the front door to my apartment door they used the laundry basket full of unwrapped glassware and the other door they used one of my boxes labeled fragile. I was extremely unhappy with their choices. If I had wanted to do my move using two people and a uhaul me and my friend would have taken a day to do it ourselves. The second guy was FaceTiming a girl and talking about having sex later which was wildly inappropriate and wasting time when things could have been being loaded or unloaded. He also said he had the address in GPS and he was following my vehicle back and forth (a less then 10 min drive) yet he got lost and made wrong turns every trip made to or from which wasted more time he expected me to pay for. He never made me aware that I would be paying for his travels from Normal IL to Decatur IL and back at the hourly wage quoted. When i originally asked if Decatur was in his service area he said yes, and I thought there was no additional fee because if there was one it would have been brought up at that time. while moving things into my brand new apartment he broke the blade on my ceiling fan in the kitchen, and while he has said that he would pay for it, it was so unprofessional the way he handled it. He didn't even catch that he had broke it until I said something about it being broken and he was the one who go went that direction. I'm currently waiting to hear back from my landlord about fixing it and the cost. This whole experience was absolutely dreadful and the mental and emotional toll it took on me was so much I want to never hire movers again. Definitely do not hire these two guys unless you have unlimited time and an unlimited budget for them to move your stuff like a secretary learning how to type. In response to Tylo's comment left 10-10 around noon, I have reached out to Yelp for a refund and a replacement fee to cover the price for parts and labor for my landlord to replace the fan. Right after he posted this comment he threatened to take me to court over a supposed remaining balance on my bill. Why would you hire a company that can't admit fault and just harasses you? I will admit I have not been updating Tylo about my discussion with Yelp thus far. Also since Tylo was the main one on team dragging his butt to make things take longer maybe he needs to take a look at his business practices instead of blaming it on some team he has. The "team" was him and one other guy who said he was his partner in the business. No one deserves to be bullied by a company.

Large house move from Illinois to Missouri, guys were great and very hard working. Took care of us…read moreall the way and communicated a well. Definitely the best price by far than any other moving company

Quotes and Set-up: I messaged the manager of M4L on yelp and he responded within an hour and was on…read morethe phone with my husband that night. On the phone they discussed the big pieces of furniture in our apartment, the floor our apartment was located on and the type of housing we were moving into. That is when the manager gave my husband a quote for $90/hr for two guys and a large truck. We appreciated how timely the response was, the ease of getting a quote, and the manners the manager had while working with us. We booked them quickly because that was the best deal we had been given. Pre-moving day: They called 4-5 days before our moving date to confirm our appointment and asked if we had any questions. We appreciate this courtesy. Moving Day: Our movers showed up 15 minutes past our scheduled appointment time, however, we honestly weren't too concerned. Part of the reason we booked this company was because they begin their money-clock as soon as they arrive. Being tight on money, we decided to start bringing boxes down to where the truck would be loaded two hours prior to the truck showing up. This would take leg work away from the movers so they didn't have to do the stairs 8 million more times. The two men that were with us had very quiet demeanor's. They both were polite and worked along side my husband and I and our two friends well. Half way through the moving process the movers were getting to some of our bigger, heavier furniture. One mover had asked both my husband and I individually what our quote was. A person helping to clean my apartment heard the two movers talking while the rest of us were taking a lap down the stairs that they were upset that we were under quoted. They said that this should have been a three man job. Honestly, in hindsight, I don't blame them in the slightest - it probably was a three man job. Although, they made that slight slip when they probably thought they were alone, they maintained face and worked through the move. They wrapped our stuff up nicely and made the job look easier than I know it was. Moving in to our new place went by very quickly. The men took direction well and worked through any kinks that always come with moving furniture. Damage: We did have one piece of furniture that fell apart. They were quick to point it out to us. They took pictures of the damage. Thanks to their insurance and our agreement they will be sending someone out to see if they can repair it (it might actually be repairable, I think!) or they will be replacing it. Again, we don't place any harsh fault of this on anyone - this stuff happens! We just appreciate it being taken care of! Rating: I have given this company 4/5 stars because I feel like the office needs to find a different way to quote their customers. Reading these other yelp reviews it seems like that is a reoccurring issue. My movers would have received 5/5 but I will vouch for them in this instance that they were probably jipped.

Wonderful man, he was stellar in his service. Fast, efficient and professional all the way. He…read moreprovided more than the services requested, above and beyond. Great value

These guys are great!! Had the misfortune to have to close out my sister-in-law's apartment due to…read moremedical issues and had limited time to work. Found these young men to load, transport and unload her apartment into a storage facility. Saved my back and so much time trying to do this by myself. They were professional, careful and quick! Definitely worth more than they charge!! Thanks guys!!!

I am not sure they are still in business. I received no response through Yelp, I also found the…read morephone number and left them a message and no response.

Worked with 1913 Movers through Allied. Had a great experience starting out. Doug W. Was…read moreprofessional and great to work with. Chris the driver in charge and his team were excellent. Everything went very well until the move was completed. We were promised a credit amount within two weeks after the move. We spoke to Tina several times but she kept saying that accounting wasn't getting back to her. Not until 2 months later and after I demanded to speak to a manager did we get any action. I spoke to Todd M the manager who said they did a reassessment and couldn't honor the credit they had promised which was $200 lower. I again demanded the credit amount that we were promised and provide him with the invoice we had already paid and the credit amount they originally promised. After getting upset with them we finally got Todd to keep his commitment and issue us the amount that was promised. Will I recommend them? I'm not sure they can be trusted. Watch out when they owe you a credit. Keep all your documents and insist they give you the credit refund they promise.

On June 8, 2019, at 10:23 a.m., I received a series of phone calls from what my telephone…read moreidentified only as "Boca Grande FL". I don't answer unidentified calls. I pressed the decline button. In about 15 seconds, I got an identical call. I declined again. Over the next two minutes, I received SIX calls, all from the same number: 941-855-6413. Aggravated, I took the last call and demanded to know who was calling me. I did not receive an answer. The only two things the man said during the duration of the call was "Is this Mark?" and "Are you looking for moving services?" I must have asked him ten times who he was, and what organization he was calling from. He NEVER ANSWERED. Finally, I hung up. Six calls in two minutes from someone who won't even identify himself is HARASSMENT. I called the number back. I reached Allied Van Lines opening directory. Key points: I did not ASK to be called by Allied. I did not WANT to be called by Allied. I never called Allied nor went to their website, and I don't know how they got my name and number. The bottom line: I'll never do business with Allied, and I recommend that others do not. Due to their representative's behavior, I cannot consider Allied to be a reputable organization.

Our original movers cancelled last minute and they recommended MMT Movers to us. Fortunately for…read moreus, the only day they had open was the day we needed them. The entire time they were moving us, they never once complained, were super friendly and just overall amazing. Whatever we needed, they did it without hesitation. Thank you guys SO much! We couldn't have done it without you!!

If I could give zero stars I would. I called asking for an estimate and was given a date/time. To…read moremy surprise no one showed up. A day or two later I receive a pitiful text that he became busy. I asked why couldn't he have the common courtesy to notify me that he couldn't make it...of course I received another pitiful excuse of a text. After we decided on another date/time guess what ?? Exactly no one showed up again. Make the smart choice if you need a moving company to pick another one. This company isn't even competent enough to show up for an estimate so I don't if they'll show up on your moving day !!! If they do show up I doubt they're competent enough to do a good job. If they can't handle a simple task of an estimate I definitely wouldn't trust them with a major task such as moving items.

Robert and the crew at MoveWise are a top-notch outfit! They were able to take care of my in-town…read moremove efficiently, professionally, and with great communication and customer service. Their initial estimate for 3 movers and a large truck came in lower than similar vendors offering only 2 movers and a large truck. After all was finished, they were done quicker and less expensive than their initial estimate! Some good friends of ours recommended MoveWise, and we are so grateful to have gotten the tip. Estimate, payment, and communication was a breeze. Will contact them again for our next move!

We unfortunately did not have a good experience with this company. We had scheduled a pick up and…read moredelivery of a dresser from Peoria to Morton at 10am on a Saturday morning. We sent a deposit with Venmo as requested by Robert. I received a call at around 8:40am on Saturday morning that did not leave a voice mail. I called and spoke to Robert who told me our crew was in Springfield and would be heading our way after they were done unloading. As the day unfolded the time tentatively changed to 1-2pm. I called a few more times in the afternoon and no one answered. I later got a text from Robert that stated "Let give them a call now sorry I have no service ". I never heard back until several hours later in the late afternoon. I received this text from Robert "We are truly sorry our guys can't make it to you on time today we was running behind and I was currently on the plane with no service. I can refund you your $20 to Venmo on Monday morning I can send it to your Apple Pay right now whichever one works best for you once again we are truly sorry!! " I requested a $20 deposit refund by Venmo on Monday morning. We never received a refund for the deposit. Unfortunately, we would not be able to recommend this company. Our experience was not good.

We used their residential moving service and it was excellent. Mark Dunlap came out for a quote on…read moremoving us and he left no stone unturned. He answered every question we had especially regarding what we need to box, how to box odd items, and what kind of boxes to get. We chose Federal not only on cost but the professionalism Mark displayed. Everything he said he would do he did and made this stressful part of our lives so much easier to deal with. He called us several times throughout the move and even showed up when the moving process was going on. I highly recommend Mark at Federal for moving.

I would give zero if possible. Home Depot used them to deliver my refrigerator. I received 2…read moreconfirmations of a 4 hour window for delivery between 2:30pm and 6:30pm. I had special notes indicating my location (rural) and number to call with problems or questions. At 1:00 I called to confirm delivery status. I talked to a rude gentleman identifying himself as the only one I could talk to. He informed me a delivery attempt had already been made and there was nothing he could do to redeliver, it was "too bad" but I would just need to reschedule. The highlight of my day was finding out his contract was canceled and he will not be delivering for Home Depot moving forward.

We moved from Central Illinois to Dallas,TX using BRS. We had been "burned" by unscrupulous movers…read morein the past so we were prepared to once again be abused however, we have to say that BRS exceeded our expectations at every turn. The move was incredibly professional and the folks at BRS kept every single promise they made...and then some. We would highly recommend these folks to anyone.

We just completed our 6th relocation as a family. All have been done by moving companies - none…read morecompare to what we experienced with North American Van Lines Bloomington Relocation Services. I checked around several of the other movers. All the prices were fairly similar. I went with Bloomington Relocation Services because Douglas, supposed a sales person, is really a client advisor and a geniunely nice, service oriented guy. He did a great walk through with me, gave me all the information I asked for, gave me a lot of good advice, etc. Make a long story short, this guy had me at "service". He was good to his word in every respect. He said, if I shipped with them, I could get free boxes. I got free boxes and other supplies. Saved me a bunch of money. Probably the best client advocate ever. Then I connected with Tina, the inside move coordinator. Very professional, proactive and caring. She kept up with me and also gave me good advice. I was FLOORED by the folks who actually moved me. Andy was our driver and ... there just aren't words for how good he was - both on pick up and delivery. He was there for us, to help, to guide. The team he brought with him to load and unload was on time, courteous, hardworking. Honestly, I've never had a move so well done. These folks mean exceptional service. Thanks to Douglas, Tina, Andy and the load and unload team. You are THE best!!!