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    Lucas Trucking

    4.2 (5 reviews)
    Open • 8:00 am - 9:00 pm

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    Response quality

    Excellent

    Response time

    5 hours

    Services - Lucas Trucking

    In-state moving

    International moving

    Out-of-state moving

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    Moving By Marcus

    Moving By Marcus

    (66 reviews)

    My husband and I bought some furniture out of state and needed help moving it out of the UHaul,…read moreunpacking, and then moving the sofa and love seat into our house. We made the call Wednesday morning and by 9:30 Fernando & John were at our house. Both were very professional, careful, and moved quickly. When they were done, they offered to take the packing material with them for disposal. I would recommend them and use them again.

    I would not recommend this moving company based on my experience…read more The packing was rushed and done poorly, which left me very disappointed with the quality of the move. Before the move, Barry told me the crew would remove and dispose of the furniture we didn't want at no additional charge. However, when the crew arrived, they initially refused to take the furniture and later tried to charge me to move those unwanted items. What made the experience even worse was the customer service. After the move was completed, the owner, Marcus, called me and went on a profanity laden tirade even though I had not spoken with him at all during the moving process. Instead of addressing my concerns professionally, I felt I was treated with disrespect and hostility. Overall, the poor communication, attempting to not honor what was promised, rushed work, and unprofessional customer service made this an extremely negative experience. I hope this review helps other customers know what to expect before choosing this company.

    Haul-It Movers Plus - This was AFTER I had tidied it up a bit following the "move."

    Haul-It Movers Plus

    (1 review)

    I hired Haul-It Movers Plus after being personally assured by the owner, Kris, that his company was…read moredifferent. He told me he "got into this business because he hated how other companies take advantage of people." I believed him. I wish I hadn't. The move was quoted in person by Kris himself at around $3,500, which I thought was reasonable for our short 37-mile in-state move, and included a second truck that was "to avoid a second trip." That second truck never came. Instead, they made four trips, left several items behind, and then attempted to charge me TRIPLE the original estimate for a stressful, disorganized, and ultimately unfinished move. I was eventually invoiced: * $10,038 for the move (before their so-called "goodwill cap") * $2,385 for packing, on top of $550 already paid on day one * = $12,423 total, if I hadn't pushed back ...plus I had to pay out of pocket to finish the move myself, because they left behind multiple valuable items--including family heirlooms, medical supplies, décor, and luggage. By the end, I felt like a nuisance, not a customer. Co-owner Danial even wrote: "We get that a lot from customers... 99 out of 100 times people don't realize how much they have." (RED FLAG: They know this is a common problem--yet they do nothing to estimate more honestly. And remember, this was after an in-person walkthrough by the company owner.) The "move" itself was a complete mess. Boxes were packed slowly, inefficiently, often mislabeled, and loaded in a way that wasted truck space. The crew rotated daily, had no consistency or oversight, and even included what I later learned was a 14-year-old girl--clearly underage, and still billed at full mover rate. Delina--who I later learned is Kris's wife--joined one of the days. SHE was efficient, upbeat, and kind. Delina and her small team moved more in 2.5 hours than the previous crews had in three full days. The energy changed entirely. Honestly, she should be running the company. Unfortunately, she was only there the one day. At one point, I raised concerns and I was told they wanted to "make things right" and cap the total at the most recent running estimate--which at the time was $6,636 (including packing). But then the move was "capped" at $8,000, already much higher than promised. THEN they claimed the cap only applied to the move itself and added the $2,385 packing invoice separately--bringing the total to $10,935. They had the audacity to call this a "goodwill gesture" I immediately paid the $8,000 invoice and respectfully requested they honor the "cap" by rescinding the packing invoice. They refused blaming me for the following: "Added furniture from family" False: every item was reviewed during Kris's walk-through. "Lack of space" False: my new home had the same layout plus a cleared 1,600 sq ft garage. "Changing furniture placements" False: I provided a detailed blueprint as requested. "Extra trip requested by me" 100% untrue. I explicitly voiced concern over the multiple trips. Disturbingly, they even blamed my 7-year-old, Lexi --though she was only present during the one day things actually went well (when Delina was there). (Lexi had been excited to have her large American Girl dollhouse reassembled--something Haul-It had taken apart and promised to put back together. Instead, they left it in broken pieces. Picture attached. I guess that was their way of "getting her back.") They topped this off with threats of "legal action" for not paying the surprise additional invoice fast enough--which ironically, was all paid within the same number of days it took them to NOT finish the job I will be filing legal complaints, citing: Underage labor Misrepresentation of costs Unfinished services Repeated harassment over billing I trusted them. I needed help. Instead, I was overcharged, gaslit, and blamed--then left with a broken and missing items, and a child who cried over the state of her cherished belongings. I still can't believe the incompetence, rudeness, and dishonesty. Get everything in writing. Triple whatever they quote. And be ready to finish the job yourself!

    From the owner: We are a local, family-owned moving company offering a wide range of services to Illinois…read morecustomers. Most of our clients live in Bloomington, Normal, and surrounding areas and are able to take advantage of some unique offerings on top of the typical services expected of a moving company. As a family-owned company, our reputation is on the line every time we interact with a prospective client and/or provide services to new or existing clients. This means we put the customer experience first while also prioritizing safety of your items and our workers.

    Bloomington Relocation Systems - Great guys!

    Bloomington Relocation Systems

    (5 reviews)

    We just completed our 6th relocation as a family. All have been done by moving companies - none…read morecompare to what we experienced with North American Van Lines Bloomington Relocation Services. I checked around several of the other movers. All the prices were fairly similar. I went with Bloomington Relocation Services because Douglas, supposed a sales person, is really a client advisor and a geniunely nice, service oriented guy. He did a great walk through with me, gave me all the information I asked for, gave me a lot of good advice, etc. Make a long story short, this guy had me at "service". He was good to his word in every respect. He said, if I shipped with them, I could get free boxes. I got free boxes and other supplies. Saved me a bunch of money. Probably the best client advocate ever. Then I connected with Tina, the inside move coordinator. Very professional, proactive and caring. She kept up with me and also gave me good advice. I was FLOORED by the folks who actually moved me. Andy was our driver and ... there just aren't words for how good he was - both on pick up and delivery. He was there for us, to help, to guide. The team he brought with him to load and unload was on time, courteous, hardworking. Honestly, I've never had a move so well done. These folks mean exceptional service. Thanks to Douglas, Tina, Andy and the load and unload team. You are THE best!!!

    So easy to work with! Really nice guys that came to move. Great attitude! Made everything super…read moreeasy! Would recommend to anyone relocating from Bloomington.

    Lucas Trucking - movers - Updated October 2026

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