Absolutely the worst business. Booking the move was the only good part, pleasant on the phone, went over a detailed list of the stuff we had. I even called back and added some major items to the list so they would be prepared. I asked if they come and look first, no, no need for that, we are all set. ok? I said this is a large move they were going to send two trucks and four guys and I wanted to get going early, so 7 am was the time. They call the night before (Monday), they wanted to start at 8am instead "because we have a large move and the guys are tired", sure come at 8 but be ready. So moving day comes and we have our beds taken apart, a ton of boxes and we are waiting... now they are like 13 minutes away on google maps, but it took them about 30 just to show up, and with only one truck? So the head guy ( I guess since he had a clipboard) comes in and looks around and immediately goes outside to get on the phone. No second crew shows up either, what is going on? So this guy finally comes back and just says 'we refuse to move you' like that's a thing? Said we have too much stuff, that's the job! Just refused...and left. That's it. No call from Kenney's, nothing. Worst ever. They should be out of business to do this to people. Website says they take the stress out of moving, total crap, I have hardly ever had more stress. And then having to arrange another mover (see my other review, was actually a great experience). Obviously these guys don't want to work and wanted a day off I guess, whatever. Can tell they don't have vested interest in their job which is to move families. Pro tip-= I should have read these reviews on Yelp because I would have know what we were in for! They have been in business over 70 years, but it won't be many more with the crappy way they run things. Avoid Kenney's at all costs and tell all your friends and relatives the same. Terrible. read more

It's been a year since I've used their service to load a Penske truck and I'm just now at the point where I can write the review without vomiting four letter words all over the page. We packed all of our items into boxes but decided to hire movers to load the truck for various reasons: 1) we thought they would be faster 2) we thought they would be more efficient 3) We thought they tetris the boxes better 4) Boxes are heavy :) 5) we have two little kids that could get under foot, so my wife could leave early and I would follow her in the truck After calling a couple of places we decided on Kenny's as they appeared to be the cheapest and were the most local. They quoted us that it would take approximately 3 hours (they charged by the hour) and they would arrive between 8-10am. 10am rolled around and they did not show up. After a few phone calls we figured out they were finishing another job and would be there around 11. They arrived at noon and you could tell were completely exhausted and worn out, I felt awful for them. Anyway they started loading and after about an hour I could tell this was going to take a long time so I started carrying boxes myself. They finished around 5pm nearly doubling the cost of the movers. I had a long drive ahead of me and was expecting to be on the road much earlier plus I'm now exhausted having worked for most of the day even though I was paying someone to do it for me. As we were loading, I kept noticing things that looked off, for example they put my table in the truck and loaded boxes under and on top of it. I told them it would be better to flip the table (it was just a cheap ikea table) and stack stuff on top of it. They also loaded boxes onto my couch. They assured me they knew what they were doing and everything would be fine. When we got to our destination, the table had collapsed, the couch had 6 holes in it. Not a single piece of furniture was undamaged. The amount of damage caused by the careless way they loaded my truck could have easily paid for a full service moving company that would have packed and moved my stuff. Anyway I was extremely unhappy with their service and hope this review helps prevent someone else from making the same mistake I made. read more

I'm surprised no one has written a review yet, as several people recommended Kenney's via word of mouth for my recent move. I couldn't have been more pleased with Kenney's. They were easy to work with from scheduling to the actual move. The movers worked hard and efficiently and were super friendly. My furniture and boxes were handled with care. They were on time. Prices were very fair. But I think my favorite moment of all was when the man on the phone suggested places to get free boxes, and only THEN told me that they have some new ones that they also sell. "But I'd say don't come in and buy those unless you can't find any of those free ones. Oh, try this place too." I love you, Kenney's. (PS: Totally scored the free boxes.) read more

Review from a few years ago, for the most part good experience. Little slower than I'd like but it's ok cuz they were on time, nice and the price was fair. No problems with broken things. They moved me out of town about 50 minutes and didnt even bat an eye Am using them for my moms move in two weeks, again. Prefer small businesses that don't mind listening to what you want done. If you ask, they'll do it willingly. read more

We were very disappointed with Kenney's Delivery. Their team of 4 men showed up and when we asked them to please wear masks (we are in the middle of a pandemic and they are moving furniture from a home with elderly people and fragile immune systems). The leader's comment was "we aren't allowed to wear masks". Hello? excuse me? They were all incredible rude and disrespectful to the packing group as well the elderly man who lived in the house. I have never experienced a moving team this unprofessional and disrespectful. Also, people are dying of this pandemic and to not wear a mask is simply idiotic. I will NEVER hire this company for anything. read more

Professional and confident in the quality service they provide. And I TOTALLY agree! I had heard that this company was well known and respected in the Bloomington/Normal area. I required labor to load a one-way rented truck that we were going to drive from Bloomington, IL to Houston, TX. I met and spoke with Janie Barling and she answered ALL my questions and gave me great insight in to other necessities that I would need and how to arrange for my truck rental and timing of labor. I LOVED her upfront explanations and we arranged for a 3 man crew to help with our needs. We also found out that my mother-in-law had used Kenney's previously and was very pleased with their service. Our crew - Terrance, Reggie and Rich- were a dream team. Polite, professional and good people! We couldn't have been more pleased. Best part... Nothing shifted in that trip all the way to Houston. (even with my husband driving that truck!LOL!) EXCELLENT! :) BTW...I did interview another company in town...they didn't even come close to the professional service and presentation that Kenny's offered. Yes, Kenny's was more expensive than the other "dive", but WELL worth it for the service we received and the peace of mind that we had with our family's possessions being packed safely. read more

I would NOT recommend this company to ANYONE! Moving is stressful enough without a company that lies and treats people the way this company treated me. Weirdly I used them several times in the past without incident....but this last move was unbelievable. I think the problem is the person in the office who schedules everything. I spent several hours talking to her about the coordination of moving things and timing. When it came to the date - one of their trucks broke down - they sent a smaller truck - it did not hold all my stuff and they were so delayed everything was a mess. And how did they handle it? They yelled at me! And told me they were dropping off my stuff in the front yard and would not pick up a second load. It was crazy. They are unprofessional...Unreliable and all I can say is GO ELSEWHERE!!! read more

I've used them for years and have always been very satisfied with their services.

My lawyer hired the movers. The dishonorable mover let me have my lamp with no fight and They says I attack them to the staff of my lawyer.. Three big men are huge. DO not hire them. read more

I've used Kenny's 3 times now, all for moving large pieces of equipment, and I couldn't be more pleased. Scheduling is hassle-free. The crew came on time and was prepared with the proper equipment. Kept themselves and the equipment safe. Got their work done in a timely fashion. Lastly, I've always found value in their rates. read more

Absolutely the worst movers I have ever seen or heard about. Six months after moving in new house we are still finding things broken. Even walked into a room the movers were in and they were laughing about something, didn't find out ubtil they were gone, they were laughing about something broken. I can not will not recomend then to move even a dog house. read more

I called around to quite a few places and chose Kenny's because they were the most reasonably priced. Scheduling the move was fairly simple - the woman who took my call was very pleasant and easy to speak to. Adam, Brandon, and Steve moved us out of one home into another. They were highly professional, respectful, and effecient. We have bulky/heavy furniture, and the guys took care when moving all the pieces. They were very careful with our furniture, walls, and fixutres. I plan on recommending Kenny's to anyone needing moving services, and will use them again if needed! read more

I will have to say this was by far the WORST moving place i have ever seen They was not on time , When i called the office at 8am to ask where they was i was told they was on their way. Still happend to be an hr later @9am. All 3 guys they sent to my home could not even move my things from the truck to my house without stoping to pull up their jeans !!! There was many things broken , maybe cuz they had to let my boxes drop before their jean did..As i see Steve V. posted .....the men was laughing about something was i went up to check things out i see one guy looking in my night stand ! (un called for) . I DO NOT recomend Kenney's Delivery. read more

We did not have a great experience with the movers Kenneys sent. Scheduling was easy and professional. The day of the move we got a phone call that the guys had "tire problems" and would arrive soon. 45 minutes later they arrived which was ok since we had factored in extra time. The three guys started off very efficiently and seemed to be moving at the pace that the scheduler predicted. They took a few smoke breaks ( they asked each time and of course we said yes) and then were able to load the truck and get to our new house. Things went pretty slowly after that. It was a warm day but not overly hot (80 degrees) so it didn't seem like it should take as long as it did. A couple of our things were dinged in the move (we moved approximately 2 blocks so no excuse for that). It took one guy forever to put our bed back together and they didn't bother to assemble the other bed at all. At that point I was ready for them to be done so I didn't bother asking. The kicker was when they tried to charge for the full 6 hours even though they were 45 minutes late and took over an hour in breaks. We are still discovering things that are damaged ( our night stands that are scratched from boxes stacked on them with no pads, there are scuffs and gouges on our walls etc). Overall not impressed. I would definitely go with someone else next time. read more