Kenney&#x27;s Delivery

Waypoint has delivered my WayFair furniture on multiple occasions. Each time the driver/delivery…read moreguys were polite, well dressed, and super careful. I would order from WayFair again just simply knowing who would be delivering it! A++++

From the owner: As a third-party logistics provider, our team oversees the entire lifecycle of your shipment. From…read moredock, to stock and delivery, our experts coordinate the strategy and hotshot solutions that you need for a positive outcome. When the most pressing circumstances arise, WayPoint Logistics bends where other companies break.

Federal Companies Normal

2.0

(4 reviews)

I would give zero if possible. Home Depot used them to deliver my refrigerator. I received 2…read moreconfirmations of a 4 hour window for delivery between 2:30pm and 6:30pm. I had special notes indicating my location (rural) and number to call with problems or questions. At 1:00 I called to confirm delivery status. I talked to a rude gentleman identifying himself as the only one I could talk to. He informed me a delivery attempt had already been made and there was nothing he could do to redeliver, it was "too bad" but I would just need to reschedule. The highlight of my day was finding out his contract was canceled and he will not be delivering for Home Depot moving forward.

We used their residential moving service and it was excellent. Mark Dunlap came out for a quote on…read moremoving us and he left no stone unturned. He answered every question we had especially regarding what we need to box, how to box odd items, and what kind of boxes to get. We chose Federal not only on cost but the professionalism Mark displayed. Everything he said he would do he did and made this stressful part of our lives so much easier to deal with. He called us several times throughout the move and even showed up when the moving process was going on. I highly recommend Mark at Federal for moving.

RSJS Deliveries

1.0

Stay sway from this company!!! I contacted RSJS Deliveries weeks ago to arrange a move for my mom's…read morethings to an assisted living facility. It was a 4 mile move from her house to the assisted livjng apartment. I contacted them earlier this week and they said they were good to go. I drove 8 hours last night to meet their movers this morning. They did not show up! After repeated calls and texts to different numbers, the recorded response from one was "we are not accepting calls at this time". The text response is shown below. There was no school and there was no brown Nissan! No truck! No movers! No move! No explanation! No apology! Thank goodness for My Buddy's Movin' Company in Bloomington who I called, and when I explained the situation went above and beyond to help me out! They did a great job!

From the owner: Do you need help moving a large appliance or piece of furniture? Are you moving in state? Did you…read morerecently make a large purchase and need help bringing it to your home? We can help! Anything from furniture to picking up home improvement supplies from your local store, we've got you covered! We are a brand new small family operated company located in Bloomington-Normal, we offer professional and safe local deliveries and moving services. We provide the manpower and do the driving for you! Let us help you make your home improvement projects easier! We also offer package delivery for other businesses as an independent contactor.

Individualized Repair

4.3

(6 reviews)

Quick diagnosis of my lawnmower. Was repaired within 24 hours at a fair price. Runs like new.read more

My push mower was hard starting. I even did my own spring tuneup, but still no go for an older…read moreperson with a bad back. Was informed that to spend more money on a worn out engine was not recommended. Graciously did not charge a fee and I left them the old mower for donor parts. Great experience and may need to get the riding mower serviced next.

Baldwin Shuttle

2.6

Used them to travel from Decatur to St. Charles for work. The young female driver spent more time…read morein the oncoming traffic lane than her own. After multiple times off the road, we pulled into Litchfield and called for another ride. I will jot get into another ride with them

I recommend Baldwin Shuttle. During the height of the COVID-19 shutdown in Illinois, I needed to…read moretravel on a family emergency. One of the last legs of this journey was to get picked up near Decatur and taken to the Springfield, IL AMTRAK station. I reserved ahead of time about a week and arranged pick up time and destination. The car arrived at the appointed time and delivered me safely to my destination without any issue. I appreciated the ride and the service Baldwin Shuttle rendered. I would use them again. I would also add that they were sensitive to the COVID-19 situation and I felt completely safe.

Speedee Delivery Service

2.8

(9 reviews)

not sure if the driver will see this but I just wanted to say the driver who delivered to me in…read moreFifty Lakes Mn went above and beyond. I would have been completely happy if he left the package at the top of my driveway but he walked it down and being we weren't able to answer the door he went as far to place my plastic shovel over the package because it was raining out. I deliver packages as well, so from one driver to another.... I'm impressed.

very very reasonable. they picked up in Kanas City and was in Marion iowa the next day. The very…read morebest in the business. highly recommend

Nighthawk Delivery Service

Excellent service. Cautious, Honest and punctual owner/driver. Highly recommended. Will use this…read moreservice again.

From the owner: Delivery & Rideshare Service provider based in Wyoming, IL. Restaurant, prescriptions, home goods,…read morehome improvement, auto parts pickup and delivery services. Rideshare services. On demand Marshall, Putnam, Bureau, La Salle, Peoria, Woodford, Stark & Henry Counties Illinois. Same day within 300 miles of Henry, IL (Chicago, Rockford, Quad Cities, Springfield, St. Louis and more). Nationwide USDOT# 4149287 MCA# 1592523 ILCC# 239604

BK Appliance Repair

4.7

(14 reviews)

Our dishwasher leaked all over the floor and Jason came out to look at it. Unfortunately, when he…read moreran it, it didn't do it again. He was very courteous and knowledgeable. I highly recommend.

We called for help with a temperamental oven (not an emergency) and were able to get service…read morescheduled with a few days. The technician, Dustin, thoughtfully called to let us know he was running a few minutes late, and he arrived exactly when predicted. He did a thorough inspection and magically got the oven working as it should again, without having to replace any parts. If he had been a less scrupulous and responsible professional, he could have charged us to replace a part unnecessarily. Instead, he left his contact info so we could let him know if the problem returned, with the plan to order the part then, and only then. Even though it was the end of the business day, he stayed longer to be sure the oven maintained its temperature correctly. Throughout, he was friendly and professional, a pleasure to work with. Although the business is located in Bloomington, they do calls in the Champaign-Urbana area for no extra charge. I'm putting BK Appliance Repair into my contacts now in case any other appliance issues come up.

Scott's Exterior Maintenance

3.0

(17 reviews)

I cannot say enough great things about Scott and his team. Scott, himself, is extremely…read morepersonable, kind, and 100% invested in doing the best job possible. We first contacted Scott because we needed a decorative garden retaining wall that we had started to be finished (we had to make a list-minute move and were mid-remodel on our home). My husband is an absolute perfectionist--he has constructed a number of these decorative retaining walls professionally over the years--so our standards were very high. Scott and his team exceeded our expectations. Not only did they install the wall perfectly, Scott even made some suggestions that ended up making the wall look even nicer than our original plan. Scott and his team took the time (and let me tell you, it took A LOT of time) to clear all of the weeds, overgrown bushes, etc. out of our existing garden beds to make way for new plants and they also took care to protect our prized Japanese Maple during the process. While digging the base for our wall, Scott and his team uncovered a number of bricks from an old garden wall that had been buried over the years. Instead of just disposing of them, Scott had the wonderful idea of repurposing the bricks to create a lovely brick walkway off of our back patio into our backyard as well as a little brick pad to place a bucket or hose on underneath our front spigot. I was absolutely thrilled that he thought to do this. I think it's also important to note that Scott did all of this work within our set budget. Scott found ways to do the most with the money we had allotted and gave us the biggest bang and best quality for our buck...actually I'd say Scott's quality of work would not waiver no matter what budget you presented him with. His name is on this business and he takes that very seriously. Since Scott and his team finished up our garden wall, we have also hired them for general yard work like lawn mowing, weeding, aerating, seeding, and leaf-raking. We'll also be working with Scott in the spring to add plants to our garden beds. Our neighbors across the street were so impressed with his work, that they've hired him as well. I hope that other neighbors follow suit. In summary, Scott is a stand-up guy with a hardworking team who is willing to work within your budget to give you the most for your money with the absolute best quality. I will continue to recommend him to any and everyone.

I contacted this company (2 or 3 times?) and left a message including my name and phone for help…read morewith my lawn before the present weather change. The appt came and went without a call back explaining why they were a no show.

360 Electric Heating/Cooling

(11 reviews)

These guys were very professional and personal. They did our electrical to install new switches and…read moretwo living room ceiling fans (which were none before). I highly recommend them!

I highly recommend 360 Electric. I could not be more pleased with their staff. I was kept well…read moreinformed and was delivered to and installed as promised. This is a very professional and talented group and I am very happy that I chose 360 Electric to provide my Generac home generator. David H.

Sundown Exteriors

(15 reviews)

Deceptive business practices, future customers beware. Sundown does not follow through on promises…read more Read on and see photos. I'll start by saying the roof that Sundown roofers installed was done very nicely and in a timely fashion, but that's where my appreciation ends. In their contract they advise that they clean up all debris created by the install. Just not true. My exterior space was absolutely flawless because we had just put our property up for sale, and I had that discussion with their estimator Zac and their project manager Tony. It was all a ruse; they were packing up to leave when I advised they needed to clean up all debris. They did a few minutes cleaning, but what was left behind was unacceptable, so I started cleaning while they were loading. Tony the project manager saw me picking up debris and started to help me, he spent another 25 minutes helping me. After they left, I spent more than two hours cleaning up their mess. Subcontractor Sundown brought onto my property. Contractor Disposal www.contractorsdisposal.com Do not EVER let these people on your property. I have a 7-year-old driveway, after they delivered their dumpster, they negligently drove a tandem axle truck over the end of my driveway and over the curb off the end of my driveway and cracked the front corner of my driveway. I watched it happen, I immediately contacted Sundown, neither Zac nor Tony the project manager was there managing their sub-contractors like their contract says they will be, but hey came at my request to survey the damage. Both said, "don't worry it will get repaired". Fast forward, they came a few days later to collect $17,500.00 payment. They had an invoice they wanted me to sign that stated we did a walkthrough and all the work they promised was completed, I wouldn't sign it or pay until they acknowledged on their form that they had to replace a gutter and four lengths of gutter guards they had damaged and the damage that was done to the end of my driveway. Tony wrote it all up and we both signed it, then I handed over the check. MY MISTAKE. The gutter and guards were replaced, but now they say they will not repair my driveway. Bait and switch at its finest... They say their contract states they are not responsible for damage to concrete. I read it, that's not what it says, what it says is this: ONE: "Owner acknowledges that heavy equipment is necessary to perform certain roofing processes, may through normal and even cautious use by Contractor and possibly cracks in certain concrete driveways/walks that are not poured sufficiently deep or not constructed in a workmanlike manner as the design was intended. Owner hereby acknowledges such minor damage may occur on the job site," My driveway was poured 5" deep not the standard 4", the installer owns and operates a professional concrete company, and it was absolutely done in a "Workman like manner". TWO: "and shall not make demand of Contractor to reimburse the Owner for such damage, provided due care and caution was exercised by Contractor in performance of Roofer's various functions and in the management of any sub-contractor in delivery of job material" Due care and caution were NOT exercised at all. The driver should have pulled that heavy truck into the center of my driveway, not on the far side, then they ran over the end corner and curb where no one drives and cracked my driveway. AND no project manager was on the jobsite when this subcontractor arrived and left, no one managed them while on site.

I would not recommend this company based on my experience…read more The roof was installed the month I purchased my home in 2024. By early 2026, I began experiencing multiple issues, including shingles falling off, deterioration on several shingles, and a leak around the chimney. This raised concerns regarding the quality of both the materials and workmanship. The company did return to replace the damaged shingles and address the leak. While the replacement shingles appear acceptable, the sealant work around the chimney was completed very poorly. I will be including photos for reference. Unfortunately, the roofing concerns are not the primary reason for this review. During the repair process, my brand new AC unit was damaged. What was most disappointing was the lack of accountability afterward. Rather than acknowledging the damage and discussing a resolution, I was told their crew "never went that far into the yard," despite roofing debris being present directly next to the unit. I have attempted multiple times to speak with the owner regarding this matter. After conversations with the foreman, office staff, and leaving voicemails, I still have not received a return call. Based on my experience, I cannot recommend this company. I would encourage others to carefully consider their options before moving forward with their services. Sorry no where to add pictures Stay away from this company!

J T's Appliance Repair

4.4

(13 reviews)

My sub zero two drawer refrigerator finally died. Kevin came and looked at it and ordered new…read moreparts and fixed it all the same week. It works perfectly now and I didn't have to pay to buy a new one. I couldn't be happier.

They did a great job repairing my Bosch dishwasher. They were easy to contact, came at the…read morescheduled time and fixed the problem. Very reasonable cost too. Couldn't ask any more of them. Will definitely use again.

Tina's Alterations

4.3

(10 reviews)

Excellent work and service. I needed a zipper replaced on my Eddie Bauer First Ascent jacket. The…read moreoriginal one lasted less than a month and Eddie Bauer does not cover nor repair. Tina's replaced the original vinyl zipper with a new metal zipper (far superior). Friendly and timely service. Highly recommended.

They did a good job within the time frame I need the pants repaired in. I would use them againread more

Summers Plumbing Heating & Cooling

(2 reviews)

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Called them for a relatively minor issue that I wasn't comfortable doing myself and they came out…read morethe same day. Resolved it and were on their way in under an hour. Will definitely use them again.

Martindale Cleaning

3.6

(9 reviews)

On time, affordable and efficient. They were able to get my oven looking brand new. Did an…read moreimpeccable job on my bathrooms as well

The estimate continued to grow and grow. I left cameras on to see how good of a job they did…read more They spent way more time complaining about the work than actually working until they discovered the cameras were there and unplugged them.

Heartland Housekeeping

I was very happy with this company. I booked them for a one time cleaning, they were very thorough…read moreand reasonably priced. I will definitely be using them regularly.

From the owner: We are family owned and operated. We offer a satisfaction guarantee. Insured and bonded. First time…read morecustomer discounts.

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Brandi was absolutely the BEST experience in moving we have ever had! She went above and beyond for…read moreus, and we simply cannot recommend this business enough! We are SO lucky and so is this business to have an employee like Brandi!

amazing movers, they quick and response, carefully move my stuffs. I will continue use them for…read morefuture.

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1 review that is not currently recommended

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Amanda E.

107

8 years ago

I had a small move, but the guys willingly helped move more than I had originally said I would need. They were friendly and efficient, and the end cost was as expected. No complaints! read more

Kenney's Delivery - movers - Updated August 2026

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Moving By Marcus

4.7

(65 reviews)

Outstanding experience! Highly recommended! The move went twice as quickly as I planned. The movers…read morewere professional, careful with our items, and did a great job helping us fit all of our items in a small storage unit. We definitely got our money's worth!

I would not recommend this moving company based on my experience…read more The packing was rushed and done poorly, which left me very disappointed with the quality of the move. Before the move, Barry told me the crew would remove and dispose of the furniture we didn't want at no additional charge. However, when the crew arrived, they initially refused to take the furniture and later tried to charge me to move those unwanted items. What made the experience even worse was the customer service. After the move was completed, the owner, Marcus, called me and went on a profanity laden tirade even though I had not spoken with him at all during the moving process. Instead of addressing my concerns professionally, I felt I was treated with disrespect and hostility. Overall, the poor communication, attempting to not honor what was promised, rushed work, and unprofessional customer service made this an extremely negative experience. I hope this review helps other customers know what to expect before choosing this company.

My Buddy's Movin'

We did not end up using them for our moving services, but I just wanted to comment on the…read moreprofessionalism and speed of response that this company provided when I was seeking out a quote. If you are in the Bloomington area and need to move, I highly recommend them based on that experience. The prices are extremely reasonable.

We unfortunately had a very bad experience. They are contracted through our local Menards to…read moredeliver large appliances. Ours was delivered last week by two men, one of which was extremely rude to me and my family members as soon as they arrived (2 hours late). Complained about the job, accused us of being unprepared (took off work and moved stove and cabinetry out of kitchen). He was referring to our need to remove the doors of the fridge to get it in the house -we told Menards we would need to do this and they assured us it would be no problem. His partner left during the delivery because "time is money". He tried to do it alone and nearly dropped the fridge and then he dented our stove with the old one. We asked him to please call his partner back and he said that the waiver I signed meant he could "damage whatever he wanted". Repeatedly said "I should leave this on your front porch" and "you're lucky I'm still here". Demanded extra cash on top of what we prepaid. Ultimately the partner (who was kind and apologetic) returned and they were able to bring it in no problem. My husband did at least 50% of the work bringing in doors and removing the old fridge while he sat on his phone and complained. We asked them to leave without installing because of his behavior and attitude. Menards refunded us and said they have had similar complaints before. Will never hire or recommend. I feel bad for the apologetic partner, he probably could've done a good job without the other guy!

Bloomington Relocation Systems

We just completed our 6th relocation as a family. All have been done by moving companies - none…read morecompare to what we experienced with North American Van Lines Bloomington Relocation Services. I checked around several of the other movers. All the prices were fairly similar. I went with Bloomington Relocation Services because Douglas, supposed a sales person, is really a client advisor and a geniunely nice, service oriented guy. He did a great walk through with me, gave me all the information I asked for, gave me a lot of good advice, etc. Make a long story short, this guy had me at "service". He was good to his word in every respect. He said, if I shipped with them, I could get free boxes. I got free boxes and other supplies. Saved me a bunch of money. Probably the best client advocate ever. Then I connected with Tina, the inside move coordinator. Very professional, proactive and caring. She kept up with me and also gave me good advice. I was FLOORED by the folks who actually moved me. Andy was our driver and ... there just aren't words for how good he was - both on pick up and delivery. He was there for us, to help, to guide. The team he brought with him to load and unload was on time, courteous, hardworking. Honestly, I've never had a move so well done. These folks mean exceptional service. Thanks to Douglas, Tina, Andy and the load and unload team. You are THE best!!!

So easy to work with! Really nice guys that came to move. Great attitude! Made everything super…read moreeasy! Would recommend to anyone relocating from Bloomington.

Bloomington Self Storage

3.7

(9 reviews)

I recently reserved and paid for a storage unit due to college move-out. The owner himself called…read moreand convinced me to use his location by providing discounts. Upon arriving, the code provided did not work and it took 45 mins to get to the unit. The maintenance guy came around with a dog. Once I opened the unit, I was shocked and appalled at what I saw. The ceiling was falling in and what looked like bed bug shells were present. I emailed the owner and explained my dissatisfaction with the unit. Instead of offering a new unit (glad he didn't), he refunded me my money without issues. Be Aware of this storage location

This is a great storage facility that's conveniently close to Illinois Wesleyan University!read more

Hutchcraft Van Service

I called United Vanlines based on a good rating for moving companies. Orin Hutchcraft came out for…read moreour estimate. He was knowledgeable, personable and thorough. He was one of three estimates and clearly stood out among the others. The day of the move, two young men from his company along with a driver from United Vanlines handled the move. They were nice, clean and professional men. They were careful with our things, helpful with my questions and inventoried and secured everything. It's the day of my move from Illinois to Texas and at the time I'm writing I won't receive my stuff for about 6 days but I'm very pleased with Hutchcraft on this end of the move. Last but not least, thankful for Julie at their office. She put up with several changes and questions on my end and always was very sweet!

I hired Hutchcraft to pack my U-haul. I was moving from a temporary living situation so didn't have…read morea whole lot to move. The movers arrived on time early Saturday morning and immediately started to wrap furniture in blankets and stack and move boxes out to the truck. My son and I were fired from packing so the movers' help was much appreciated. They packed the U-Haul well and everything arrived safely. This was a great experience.

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