PLEASE, PLEASE, PLEASE STEER CLEAR OF ILLINOIS VALLEY MOVERS!!!…read more My experience with them was in June 2016. Our move was supposed to go smooth; after all, I was nine months pregnant and due in three weeks with a two-year old toddler in tow. What could possibly go wrong, right??? On moving day, we were expecting three movers at 12:00 noon. They showed up at 4:20 PM with four movers. When we complained, we were told by the owner that we would get a discount for them being so late. The movers didn't plastic wrap our furniture to try to protect it, they just came in and started moving items into the truck. They damaged both the furniture and the walls. After the move, they spent 20 minutes trying to figure out how to put our bed back together before I asked them what was taking so long. They finally told us that the screws in my slats were stripped on our bed when taking it apart so we ended up putting the slats down without the screws. They then spent an additional 30 minutes attempting to put together our crib. Three of them were in the bedroom during this time; two were working and one was texting on his cell phone. They eventually left the crib unfinished. They didn't leave until almost 10:00PM, taking much longer than the original agreed upon time of completion. We were charged for the full time that they were there including the time they spent doing nothing. We were also charged for the "extra guy" that we never requested in the first place. Oh, but we did get the "discount" for them being over four hours late. The owner did nothing to work with us and waived us off as if he did us a favor. When we asked him for a receipt he was EXTREMELY rude and even threatened us because we left a bad review on the website where we found the company. My experience was HORRIBLE!!!

Chris Vesely is the lowest person you will ever deal with. I hired him and his crew based on a…read morereferral from my girlfriend's brother. As others here have stated, you will get nothing but lies and empty promises from Chris. He said they were licensed movers, what he brought us was a rag-tag group of hired help that didn't have a clue in regards to how to move our stuff. They caused us thousands of dollars in damage in property (both home and personal) and when I tried to contact Chris he wouldn't return any of my calls. I then sent him photos of the damage they caused and he tried to say that damage was already there!!! I really think Chris is a con man, he doesn't own any equipment which makes it easy for him to run his business the way he does, if you try to sue him, there is nothing to liquidate to cover the lawsuit. I didn't know he didn't own a truck until he showed up at our house with a rental from Budget, he said this helps him keep costs low. I think it helps him run a bogus operation where he can rip people off, damage their stuff, and then disappear never to be heard from again. Chris is worthless and so is his company, find someone else to handle your move, you'll thank me later.

Eric's helped up move some very heavy exercise equipment as we prepare for a move. They could not…read morehave been nicer or more professional. He returned our call same day. He let us know when he was coming and he showed up when he said he would. The pricing was fair and Eric was upfront about his rates beforehand. He did everything we asked and did such a great job. We will use them again in the future and will recommend them to anybody looking for a reliable moving company.

I had to move in January of this year and got quotes for moving about 30 miles. Eric was responsive…read moreto my questions so I went with his company. The week I was supposed to move brought bad weather. I had a long gravel driveway and expressed to Eric that his truck may not make it through on moving day and that we should reschedule. He assured me that it would. On moving day they spent in total almost 2 hours trying to get the truck in and out of the driveway. They were not able to take my mower or other lawn equipment on the truck and offered a flatbed at an additional cost. I had no faith that the flatbed would be able to get in/out of the driveway with the snow so I decided to call on a later date for the equipment. His crew cracked my headboard and left cigarette butts at both houses. When I contacted him about moving the lawn equipment in April he did not respond.

We used Ampol to move from an apartment to my parents' house in 2024, and from the house to a new…read moreapartment in 2025. Both times, the crews were exceptionally efficient, polite, punctual, well-equipped, skilled, and considerate of our possessions. I would not hesitate for an instant to recommend them to anyone; we are extremely happy with the service provided. And not to get too political, but their excellence and hard work is a prime example of how diversity strengthens this country.

Easy to work with. The men arrived on time, and did a great job moving us. Marcin came to do a…read morewalkthrough and he provided a quote where things were inclusive. No additional charges and was priced right. Highly recommend!

Our trailer was delivered to our new address after two weeks in storage so I have been treated to…read moreyet more of the Verlys "professionalism." The amount of broken, damaged, or destroyed items is beyond belief! I've moved numerous times and never lost possessions like I did this time. It has been heartbreaking. The movers we hired to unload the truck (actual professionals, not pretend ones) couldn't believe how sloppily the truck was packed. We have solid wood tables with the legs snapped clean off, leather furniture with holes poked through, and numerous boxes that were just crushed and destroyed along with the contents. Boxes marked "fragile" we're put at the bottom of 9' high stacks of boxes and crushed to 1/3 of their size. Just because I have a lot of free time and I'm a masochist, I'm going to try to file a claim with their insurance company.

It is not very often that I post anything negative. But, given the multitude of damages and the…read morelack of a professional response from Verlys Pro Moving Labor I feel compelled to warn all. Here's the brief summary... Move scheduled over a month in advance for June 29th at 9am. Confirmed with them 1 week in advance. Truck, tools for furniture disassembly and shrink wrap were not provided, yet they said it would be. I had to scramble last minute to get a truck and we had to use our tools and labor to disassemble furniture. By the time we figured that out along with the mover's arrival we did not start moving until 3 hours late at noon. The two movers they did send were nice guys, but by no stretch were they experienced "pro" movers. It was hot, they rushed and we have what you can see in the pictures. The employee said he was not scheduled to work and was called last minute, he then called his brother who did not work for Verlys to help him. Yet, when I called with concern she told me I had two of their most experienced movers. 1 year of experience for one and 1 day for the other. So that is your most experienced? To top that off, because they were not even supposed to work they had to leave by 6PM, guess when the appliances were put on the truck - yep we had to unload those ourselves. So back to the pictures... Several pieces of furniture damaged, holes in walls that were just painted and deep scratches in the hardwood floors. Conservative estimate: $5-6K worth of damage. Would John Verly the owner call to even discuss after several requests through his so called manager, no they would not. Instead, tried to play victim that I only paid the labor and not the remainder of their fee. In my opinion, Verlys Pro Moving Labor who operates under cash only with no agreement or contract has done so because it is NOT a legitimate moving service as portrayed on Facebook. To further that, they are most likely fully aware that if they were to operate in a legitimate manner they would be opening themselves for being liable for situations like ours. Moral of the story - DO NOT use Verlys Pro Moving Labor.

Stevenson Transfer moved our daughter out of state. A crew came on time and packed all the…read morefurnishings, and breakables (there were a lot of those too). My daughter was nervous about the move but was happy and relaxed at the end. All items were professionally packed and stored on the moving truck. The truck arrived on time, everything was unloaded put were they were suppose to be. There was no damage or problems and the young men could not have been more accommodating, Stevenson Transfer charged a very fair price and executed very professionally. They value customer service and I would highly recommend them. Jim F

After extensive research, I chose Stevenson Transfer because of their 5 star reviews for my move…read morelast summer. ST wasn't the highest quote I received and they weren't the lowest, but my gut told me this was the company I should go with because It's family owned and operated and you work on your move with the actual people who control the logistics of getting everything right. It was one of the best decisions I ever made. I can't tell you how many times between booking the move and the actual move itself, that I patted myself on the back for having had the good sense to choose them. It's hard to imagine there's a company out there who is better at what they do. I moved from Chicago to Newport Rhode Island at the height of the pandemic in July 2020 and ST never skipped a beat I can't stress enough how wonderful ST is. There were various things that came up during my move that were out of my control and Stevenson Transfer came to the rescue every time. Angie and Cindy (who will become your best friends if you choose ST for your move) are nothing short of amazing. I was in constant contact with them as things came up unexpectedly or changed. The movers who actually do the move are some of the most professional people I've worked with. Choosing ST was honestly one of the best decisions I ever made. Do yourself a favor and book them for your move. They are, simply, just that good! You won't regret it. Thanks ST for all your help and support - Margie

I booked these movers after I received quotes from half a dozen companies in the Chicago area. I…read moreshould have known that the low hourly rate and what was included in the price (tape, moving blankets) that it was too good to be true. I worked with Lily via email and Yelp messaging to confirm my move for October 27th at 7 am. I made sure that I requested 4 movers and one truck, as I wanted to get the move done as quickly as possible. In my initial conversation with Lily, she suggested going with just two movers, to which I politely declined, knowing that it would be more expensive (again, I wanted the move to be done so I could get to unpacking). I received my confirmation of the move on October 16th with all of the details. At this point, I was feeling pretty good. On October 26th (the day before the move), I received a call a little after 2:30pm from what I assumed to be the scheduler (I never got his name) asking if we could have the movers show up at 8am instead of 7am. Once again, I declined, saying that I booked for 7am and wanted to get the move completed quickly. I was then asked to decrease the number of movers to just 2 since I was only moving a 2 bedroom condo, to which again I refused. We ended the call agreeing again to 4 movers at 7am. I received another call from the same number (773-313-7777 for reference) at 8:30pm telling me that the moving company was short on people, so they would only be sending 2 movers, but the hourly rate was conveniently 60% of the 4 person rate ($65/hour for 2 movers instead of $105/hour for 4). At this point I was very frustrated and explained that I had been confirmed for 10 days and they needed to send 4 people. I was told that they couldn't, that they were sending two people, and the rate would be "just $60/hour." I told them to send as many as they could and I would pay what I thought was right, as I was already feeling the bait and switch. I then got a text message at 10:30pm that night (8.5 hours before the move) saying that everything was good and they were sending 4 people. Problem solved, right? The movers and truck showed up after 7am on Saturday, the 27th, and work began around 7:30am. The movers were definitely working hard, but from my previous experience with moving companies (I have moved 6 times in 10 years, including multiple cross-country moves), these guys were not moving with the speed to which I was accustomed. After talking to one of the movers on the way to my destination, he mentioned that moving is not his job, and that he was only helping out his friend to make some quick cash. The light bulb turned on at this point and now I knew why the move was going slowly: inexperienced movers who were out of their element. About halfway through the move (which was 5 hours in at this point and we hadn't even started unloading yet), I decided to pitch in and start carrying things myself. I have no doubt in my mind that this sped things up considerably. By the time all was said and done, the move took 10 hours and the entire day was shot. I tipped the movers and sent them on their way, after I was sure to note that a table was damaged. I made sure to pay via credit card (even with the 3% fee added on top versus paying via check) because I wanted to make sure I had some level of consumer protection. After I reported the damage to Lily via email within the 24 hour window to report damage, she responded on October 29th that she would forward the email to Nadia, the claims coordinator (amcmovingcorp@gmail.com) who would take care of it. Six days later on November 2nd I reached out to Nadia directly with the same information, but never got a response. Finally on November 7th I wrote both Nadia and Lily saying that I would be disputing my credit card charges for the value of the table ($100) unless I heard back by the end of the day. I'll let you guess as to whether I heard back or not (spoiler alert: nope). So now I have disputed the charges with my credit card company (luckily they charged my credit card 4 separate times and two of the charges added up to roughly the amount of the table). I'm sure that if I were to have paid by check (or cash as was initially suggested by the lead mover) that I would just be out the money. TL;DR: Poor planning/communication, inexperienced movers, no follow-up, bad experience

I am writing this review to follow up with the customer service I received after filling a…read morecomplaint for missing shoes. I proceeded to tell the woman the information and she starts accusing me of lying. She asked me how do I know the shoes even fit the movers? Did you ask them their shoe sizes? Then asked me why would their wear womens shoes? I told her they were my husband's new shoes. She then told me it doesn't make sense they would steal shoes when they could steal other things.. why do you think this happened? I told her you are asking me to explain something I don't understand either . Wow... first the movers steal from you then horrible customer service... never again.

I did NOT hire this company. I am a resident of the building they were moving someone in. This is…read morean encounter I had with your moving crew which was frightening and completely unprofessional. I would NEVER hire you for anything! So last night I had a really scary moment.  Came home and someone is moving in to my building.  These movers have stuff everywhere, blocking other residents cars and apparently they feel they own the elevator.  I parked and as I walked up to the elevator (which is tiny.  Holds maybe 2-3 people comfortably.) I asked the guy if he could please wait.  He ignored me and tried to push his way on.  I again said Would you please wait, I am not comfortable with this, please wait.  He is a big dude!  He starts yelling at me.  How other residents were fine with it.  I said, I am not comfortable with him me and a dolly full of boxes.   I was on first.   So he blocks the door from closing,  and is yelling at me.  I was totally freaked out. I told him as a resident I had a right to ask him to wait. He started to try to push in again. So I put my foot on the dolly and gave it a hard push as I punched the door close button.  As the door closed and the elevator moved, he is still screaming at me.  His intimidation was totally unnecessary!

My boyfriend is in the military who used this company to help him with a recent PCS. About a month…read morebefore they were scheduled to pack up his belongings, I moved in after being displaced by an apartment fire. Most of my belongings were still in boxes, as I was moving with him. I had a clear Rubbermaid box with electronics (Nintendo Switch still in its box, brand new games, etc.). They labeled the box as Living Room items. Different companies were responsible for the transport and storage/moving once it arrived to the destination. When the items were delivered, we realized a lot of bags/boxes were mislabeled. This becomes important, because my Rubbermaid box showed up; however, most of its contents did not. Now, I'm not sure which company my boyfriend filed a claim with, but they denied our claim as there was no proof my electronics were in that box, because it was labeled "Living Room items". While several companies are involved, and I cannot tell who did it, I will be filing a report with the local authorities who will be able to track at least one of my electronics via its serial number. Hopefully that will also tell me who stole my belongings and subsequently who they work for. However, due to the inaccuracies of labeling, I am unable to be reimbursed for hundreds of dollars worth of belongings, so I do not recommend them.