I requested a quote and was contacted within minutes. I provided specifics on what I needed picked…read moreup, confirmed their quote, scheduled the pick-up, and when John came he was courteous and professional. I will definitely use them again!

This crew cleared out a lot of the stuff that's been piling up in our garage -- tons of boxes and…read moreclutter. They also hauled away three big pots full of soil from the backyard. Such a nice family-run team -- husband, wife, and their two sons -- all super friendly and hardworking. They were fast and extremely efficient. Price was very reasonable and accommodating. I would 100% call them again next time we need stuff hauled away. If you want a crew that's reliable and just genuinely good people, look no further.

These guys are the Best!!! Worth every penny paid and tip!!!…read moreI have uses this service for junk pickup, donations and a move they were always GREAT!!

If I could give this company -1000 stars I would…read more I rarely leave negative reviews, but my family's experience was so disappointing that I feel obligated to warn others. We hired College Hunks (Naperville, IL) for a local move between two homes that were only about five minutes apart. Before the move, we answered detailed questions about the size of the homes, the number of rooms, and what needed to be moved. Based on that information, we were given an estimate of approximately 6 hours of work and an expected cost of around $2,000. The reality was very different. The move ended up taking approximately 13 hours--more than double the estimate--and our final bill was nearly $4,000. We were told the extra time was due to a two-story walk-up and a blocked alley entrance, but these explanations do not justify such a massive difference from the estimate we were given. The men on the team also did not inform anyone that they were going on break and we have no idea when they started/stopped their break. To make matters worse, several items were damaged during the move: * The back panel of a dresser was damaged. * The center support leg for that dresser was lost. * A small piano was broken. We submitted a damage claim during the first week of May and have repeatedly attempted to follow up. Despite numerous calls, we have received no meaningful update or resolution. At this point, the lack of communication has been just as frustrating as the damage itself. I understand that estimates can change and that moving is difficult work. What I do not understand is how a move can take more than twice as long as estimated, result in damaged property, and then be followed by weeks of silence when a claim is submitted. All we have asked for is a fair resolution regarding the damages and a reasonable review of the charges. Instead, we have been left chasing answers. Based on our experience, I would strongly encourage anyone considering this company to get every detail in writing, ask detailed questions about how charges are calculated, and carefully document the condition of all belongings before the move.

I called the day before pickup if they would take an old water softener they said yes. Ok so i put…read moreit out and why tf is it still here. Stupid ass business. Why are my lawn bags still here after april 1st. The place sucks. The worst service ive ever had

Everyone in my neighborhood is furious. Our city just made the switch to Groot garbage and…read morerecycling management starting May 1st from Waste Management. Our last waste management pickup was last Tuesday morning. They collected our reusable cans at that time and were supposed to leave new ones from Groot the same day. It is now Saturday morning and all my neighbors and my family are without waste and recycling bins to put our full bags and collection of recycling items in. We have a lot of wildlife in our neighborhood that will rip apart our bags if we just leave them in the garage or outside (which is what whoever was answering phones there on Thursday suggested). There's no local dumpster to drop bags off besides city hall which is about 2 miles away from our neighborhood. As of April 30th, 2022, I'm extremely disappointed with this company and my mind is boggled by the fact that they've earned awards for excellent service. They're not even open on Saturday or Sunday. When my partner tried calling on Thursday to ask when we could expect our collection bins, they said anywhere from Thursday to Saturday. It is Saturday, they're not open, and we still don't have them. Might be worth looking into a private garbage company if you're in a city or town that uses Groot.

The service was great Arun did a great job. The value was very good and he came the same day to…read moreempty our storage unit.

The service was impeccable. I live in Chicago and they…read moredropped off the dumpster when they said they would . Communication was great the entire time from the first text message until they came to pick it up. Highly professional, great service and I highly recommend using this company.

After a car accident Stacy was so helpful that I am here to sing her praises. Stacy was very…read moreknowledgeable about the insurance process and guided me through. Thank you !

We had a car fire in our driveway and needed the shell towed and called Gibson for the removal. The…read moreservice was caring and compassionate and was literally 25 minutes from call to removal as they had a truck in the area. Stacey was so kind and helpful I will call Gibsons EVERY TIME I have a towing need. Highly recommend Gibsons for all your towing and recovery needs!!

JMT responded back quickly to my request to remove a countertop and sink that our waste company…read morewouldn't pick up. He was able to come out within the hour and pick up the debris for a reasonable price!

I would give them 5 stars if it weren't for them being non responsive when I needed a receive for…read moremy business. When it came to the junk removal they were great. They arrived on time and disposed of everything needed to be removed.

Rovak services aerated and over-seeded my yard recently. I…read morewanted to use my own seed and they were willing to do that. I couldn't be happier with the result! I now have new grass coming up all over my yard! I aerate and over-seed every year, Rovak made sure the conditions were correct before they worked instead of aerating dry ground! Thank you Rovak for a job week done!

Had several trees that were in NEED of a trim. Reached to a well known company that kept making…read moreappointments but never showed. Reached out to Rovak Maintenance and Meredith responded within 24hrs with a quote. Brandon arrived early said he would be done in 4hrs, but was actually done in 3! We did a final review (trees look awesome), he gave me a few pointers (very knowledgeable) and he even checked my gutters while completing trim. Brandon and Brandon did an amazing job and did not disappoint! Will definitely use again!

We used Movers on The Spot to transport a chair from Naperville (!!) to our home on the North…read moreShore. They shared their location and I could see the progress of their long journey. They picked up the chair within the time frame, and I could see as they made the trip up North. They were courteous, brought the chair up a flight of stairs, and placed it where I directed them. One small thing -- we were told they would place plastic wrap around the chair but they didn't. The chair, however, looked fine. I would use Movers on The Spot again if I needed something transported/moved in my immediate vicinity.

I needed help carrying a package upstairs and They were at my house in less than a half hour…read more I heard something and when I opened my door they were on their way up with the package. Fast and courteous I will definitely be using them again!