Outstanding customer service with same day pick up and removal. This is the best company for the…read morejob!! Great value and return customer here for life. THANK YOU JUNK KING!! You rock!!

First I called on short notice and junk King was able to accommodate me the same day. They were…read morenice and polite. Jason was the person who was sent out to my home. Jason was polite and worked quickly. I would definitely use the Junk King again and if possible request Jason. Job well done.

If I could give this company -1000 stars I would…read more I rarely leave negative reviews, but my family's experience was so disappointing that I feel obligated to warn others. We hired College Hunks (Naperville, IL) for a local move between two homes that were only about five minutes apart. Before the move, we answered detailed questions about the size of the homes, the number of rooms, and what needed to be moved. Based on that information, we were given an estimate of approximately 6 hours of work and an expected cost of around $2,000. The reality was very different. The move ended up taking approximately 13 hours--more than double the estimate--and our final bill was nearly $4,000. We were told the extra time was due to a two-story walk-up and a blocked alley entrance, but these explanations do not justify such a massive difference from the estimate we were given. The men on the team also did not inform anyone that they were going on break and we have no idea when they started/stopped their break. To make matters worse, several items were damaged during the move: * The back panel of a dresser was damaged. * The center support leg for that dresser was lost. * A small piano was broken. We submitted a damage claim during the first week of May and have repeatedly attempted to follow up. Despite numerous calls, we have received no meaningful update or resolution. At this point, the lack of communication has been just as frustrating as the damage itself. I understand that estimates can change and that moving is difficult work. What I do not understand is how a move can take more than twice as long as estimated, result in damaged property, and then be followed by weeks of silence when a claim is submitted. All we have asked for is a fair resolution regarding the damages and a reasonable review of the charges. Instead, we have been left chasing answers. Based on our experience, I would strongly encourage anyone considering this company to get every detail in writing, ask detailed questions about how charges are calculated, and carefully document the condition of all belongings before the move.

I was extremely disappointed with my move with College Hunks. Communication was poor from the…read morestart. I informed them ahead of time that I had several items in the basement, including a treadmill, but no one mentioned it would need to be disassembled before moving day. Instead, I was left to disassemble it on the spot and am not even sure I will be able to reassemble it correctly. The crew also caused damage to both the home we left and the home we moved into, including gouges and black marks on walls and a door frame. They also tracked mud into the house. At the destination, numerous items were not placed where they belonged, creating additional work for me after the move. When it started raining, instead of completing the move properly, the crew piled basement items in my garage, blocking access to my car. Those items could have been taken downstairs using the interior stairs, but they chose not to do so and left them for me to deal with. One item is so heavy that I will now have to pay someone else to move it. To make matters worse, my attempts to address these issues with the company have gone unanswered. Overall, this move resulted in property damage, extra work, and additional expense. I expected far better communication, professionalism, and customer service. I would not recommend College Hunks. If I could rate them negative, I would do so.

This crew cleared out a lot of the stuff that's been piling up in our garage -- tons of boxes and…read moreclutter. They also hauled away three big pots full of soil from the backyard. Such a nice family-run team -- husband, wife, and their two sons -- all super friendly and hardworking. They were fast and extremely efficient. Price was very reasonable and accommodating. I would 100% call them again next time we need stuff hauled away. If you want a crew that's reliable and just genuinely good people, look no further.

The service is prompt, professional, affordable, swift, and transparent. On top of that, I feel…read morelike I've earned some new friends with this family. They're so friendly, always smiling, respectful of property. I'm so glad I found them and will be retaining their contact info for sure!

Easy to work with, very good price, showed up on time, courteous and professional. Highly…read morerecommend. Will use again.

From the owner: Jukebox Junk Removal was founded to address common issues within the industry…read more I noticed a need for a fair, transparent, and efficient solution while working in the real estate industry as a former agent. We are different because we customize our service around your specific needs, depending on the scope of work. Why Choose Juke Box Junk Removal? Real Value: We are committed to providing a top-tier service, regardless of the requirements. Precision Service: We utilize different sized dumpsters and trucks to match the needs of your project, ensuring that the work is done quickly and cost effectively. No Hidden Costs: We believe in honest business: You will always receive upfront pricing with absolutely no add-ons or surprise fees, prior to the work beginning. Transparency: Our goal is to make your cleanup job simple, predictable, and stress-free.

Hired to remove a 2 piece sectional sofa. Great communication. They texted when on way, came during…read morethe scheduled range, and were out in 10min. I have had bad luck with services not showing up, and leaving me sitting there waiting, so the professionalism was much appreciated. Price was what I was quoted, and was the same as other quotes I got. Would definitely hire again if needed.

Got their help to remove 3 mattress and some junk in the garage. I was very satisfied with the…read moreservice. Effective communication, show-up on time, friendly crew, reasonable price.

Cancelled on me last minute without a reason. Didn't offer to reschedule…read more Started off with good responsiveness.

Was looking to get rid of an old sectional couch. Quick response to all questions, followed by a…read moregreat price. Showed up right on time and took care of business. Definitely recommended.

Was very easy to work with. From time we scheduled the dumpster until the day they picked up when…read morewere done. Very professional and responsive. Would definitely recommend and we will use again for our next project.

This is my second time ordering from this company. I was able to get the dumpster delivered in…read morejust a few hours. They are very professional and the communication was fantastic. I would highly recommend.