Showed up at 5:21 pm on May 21st 2025 and the doors were locked. I had a specimen that HAD to be…read morehanded to a person at the business. No note on door of explanation. Will find a way to call owner one way or another! NEVER close a business early just because you're lazy and want to go home early because there is no business. No excuse and bad for business

if you feel that good customer service is important to you, then i cannot endorse this company…read moreenough. when i seek out services , i want to deal with people who take ownership of providing you with that service. jill did exactly that. i had a feeling after our first discussion that i was in good hands. that a rare feeling these days. adding a small level of complexity, was i was requesting service to a burlington ia business while phoning it in from olympia wa. easy peasy. an issue that had been lingering with a different non- performing company for ove 7 months was resolved in 24 hours. MY HAT IS OFF TO YOU !

I do alot Amazon returns and I love going to ups because they are quick and Tara is amazing she…read morealways multitasking helping out alot. I hardly ever have to wait long.

worst place to go to ever. An overweight non loved worker resfused my package due to me asking…read morequestions about why I had to wait all the way til monday instead of getting package on sat. saying I got smart yeah well you consider Monday the next business day but yet I didn't get any notification nor was I was aware I had to sign for anything and am signed up for the notifications. they suck!!! she sucks and definetly would say the lady is racist!!!

my item arrived at the office in Quincy Illinois three days ago I live in Keokuk Iowa the distance…read moreis about one hour drive from where I live at if the driver is on highway 61 north he hast drive right past where I live at I have had hundreds of items delivered where I live at there should be no problem finding me I do not have problems with fed x out of Burlington Iowa I have received several hundred items at my home address very unhappy with fed x from Quincy Illinois

How many times it makes it on FedEx truck showing a delivery that day and it never comes.read more

This UPS drop store is the best. I've used them countless time and have had zero issues;And they…read moreare fast!

They packaged and destroyed my products I even insured them and they refuse to cover their damagesread more

Their driver stole my package, and they wouldn't do anything to fix the issue. Absolutely horrible…read morecustomer service. I just want my package, but they made it so difficult to get my issue resolved.

Under staffed and shitting customer service. I asked to have a charger checked to see if it would…read morefor my smartwatch before I bought it because it looked like it might only work for Apple. He said I had to buy it before it could be opened. That's pathetic.

What in the world is going on here?! Employees are FaceTiming their Baby Daddy behind the cash…read moreregister having an argument for the whole store to hear. (I'm pretty sure they are the supervisor) Another Employee is jumping over the counter instead of walking around like a normal person. Our order was done yesterday night and we came to pick it up and they can't find it. (Happened to another lady that drove 45 minutes away) so we went are ran errands for 2 hours while they made our order again. We come back and they don't have it done and found our original order under some papers. Just wasted 4 hours of my day. There is so much crap and junk just laying around. No wonder they can't find anything. UNBELIEVABLE

They don't ever answer their phone I'm homeless waiting for important mail and not currently in the…read morearea so I need to know if my mail is there or not before wasting a trip

Not a good company to deal with lack of communication with the company hard time with the delivery…read morecompany the delivery company asked for us to send them the location and photos of where they're delivering it husband even met them driver down the bottom of the mountain and drove him up in his own personal truck to show him to see if he could make it driver said not a problem he's been through worse so husband took him back to the truck and guided him back up the mountain within 5 minutes the truck overheated because the driver put it in a low gear when he was on flat ground so husband guide him back out with no delivery and we were charged $900.