Brian is awesome , would recommend them. is very convenient off of Park Avenue? And the staff is…read morevery polite and helpful.

Brian runs a top notch outfit. Very friendly, personable and the prices are right. Brian got me out…read moreof a few jams and delivered a perfect product. He took my order for forty copies of a five page document and I was out of there in less than ten minutes. Thanks Brian!

Mailboxes of Iowa City is just about 2 blocks from my downtown apartment. I go there 2 or 3 times…read morea week to mail items, or send packages via UPS or FedEx. The staff are all wonderfully friendly, efficient and know what they are doing ! I had a snafu will one package under the care of FedEx...they helped me through it and problem was successfully resolved. Marti VA

I was able to drop off my FedEx package with a printed label. Staff were friendly and expedient!read more

I was always confident in this shop, and knew they'd take care of everything I had to send…read moreanywhere--overseas or stateside. For several years, this was the first choice for me when I needed shipping. They are always professional, friendly, courteous and careful with packing. I never had anything break when they mailed it for me. I retired in 2021 and moved out of state. If I could transfer this entire store down here to Tennessee, I would sure do it. Our post offices here locally close by noon every day. We don't have a Mailboxes or Goin' Postal store within 20 miles.

Very efficient & helpful staff & I had a lot of packages to mail! They helped me find the best…read moreprice and shipping.

Delivery truck drivers are loud, talking loudly on speaker phones, leaving loud blinkers on while…read moredropping off packages, they park and block parking spots. Zero disregard for neighbors Loud and annoying

They shipped a breakable lamp after wrapping it very carefully. Great service! arrived safely.read more

I do alot Amazon returns and I love going to ups because they are quick and Tara is amazing she…read morealways multitasking helping out alot. I hardly ever have to wait long.

worst place to go to ever. An overweight non loved worker resfused my package due to me asking…read morequestions about why I had to wait all the way til monday instead of getting package on sat. saying I got smart yeah well you consider Monday the next business day but yet I didn't get any notification nor was I was aware I had to sign for anything and am signed up for the notifications. they suck!!! she sucks and definetly would say the lady is racist!!!

Worst experience I have ever witnessed. I received an email stating my package was dropped off. the…read moregentleman didn't even attempt to ask what my name is, or tracking number. he said they don't have it. how did he even know. didnt attempt to help whatsoever and was extremely disrespectful. this tall white bearded gentleman just wanted to dismiss and avoid doing his job. I then proceeded to mention I needed to also mail something off. he then asks for my ID. was in a hurry and only had my military ID at the moment and without hesitation says they don't take a GOVERNMENT ISSUED ID! like how is that possible when it says online you do?!?! he said it's policy. this guy literally is a waste of space and wants to part in providing customer service. I will not stop reaching out until this gentleman is fired. making up rules to avoid helping.

This store is by far one of the worst! If you must ship UPS go directly to the UPS terminal. I…read moreshipped a package which was lost and tried to file a claim but was told there was nothing they could do. All employees are unhelpful and demeaning, if you question the process or make a suggestion you are called rude. Save yourself the trouble of a horrible experience and lack of professionalism and use FedEx or UPS directly. This is a definite do not use business!

If you are someone in the quad city surrounding area that has purchased from Amazon in the past…read more6mo-1y and have had to return something (so basically everyone) you know that the state of Amazon returns in our market is a literal sh1tshow. Most UPS stores have closed down, Amazon is now actively surcharging and dissuading people from choosing UPS Store and funneling people to Staples, and the Staples employees who's 'other duties as required' job requirement recently became 'Amazon returns desk scan person forever and ever.',hates their life and the lives of every person who bought something from amazon and is therefore standing in front of them. Knowing that background I took a few deep breaths and walked into this store - that thankfully didn't have a line going out the door. Reader: What I saw amazed me and restored my faith in humanity in this country and this year. I was about 10th in line, and there was what appeared to be a shift lead and two other workers - three total - serving customers. I am not exaggerating when I say literally every customer from the savvy 'here's my barcode hit it and I go' to the confused and not understanding - received the best customer service I've seen anywhere recently. Excellent manners from all, and despite what was likely NOT a fun job - all day every day due to every other option either closing up or making the amazon customer feel like crap - didn't seem to matter. Smiles, manners, infinite patience - I saw it from all three, received it from one, and saw it demonstrated by that either team lead or store manager. "Tone at the top" is real. If your people are miserable their boss is likely not good either. Reverse is true - all three were phenomenal. On the spot I decided I would write this review regardless of how many little errands have to wait. If you're a customer walking through the door - I get it. We don't want to be there. Amazon has left us no choice. But remember the people working to help you and show them some courtesy of your own. TEAM AT THE STORE: OUTSTANDING customer service. Thank you. It makes all the difference in the world.

The lovely couple who operate this store are working their a55es off and dealing with surly,…read morerac|st, rude and entitled folks from the area day in and day out. I witnessed it when I went in to ship a package. They are stressed tf out and you can tell. I felt really terrible for them. The problem is not this place, it's the brunt of people they have coming in and yelling at them. I know because I saw it. So to every person who said "They didn't smile at me" DID YOU SMILE AT THEM? I doubt it. I grew up here. I know how poc are treated. They took care of me, she didn't smile, and I didn't blame her one bit. I saw what she was dealing with. I wouldn't smile either. Give these people a break and be nice to them. They are offering a service. You are not entitled to it. I hope they do well