Got my Iron Rangers resoled at Fred's. Stitching is crooked on the right boot. Response from Fred's…read morewas the stitching will be strong and not impact durability. OK, but not thrilled since it looks bad. I do't wear these boots too often since I have several pairs. i just noticed they also scraped the leather with the stitcher on the same boot. The leather is actually a little thinner now in this spot. The scrape runs parallel to the welt in an area where normal wear would not cause the scrape. In addition, the scrape shows up in a picture I took immediately after the resole. It appears they covered up the scrape with brown polish or another shoe product. They did not mention any of the issues when the boots were picked up by a family member that lives near Peoria. Do not recommend, and I will not use them again.

Great communication and my Louboutin's look new. It was totally worth it. After wearing these shoes…read moreon the city streets a few times my red bottoms were damaged.

Going to Leo's is like taking a trip back in time where customer service is AWESOME and you are…read moretreated like you matter! AND - the workmanship is nothing but high quality. I had 2 pairs of nice dress shoes repaired and new soles. I got them back looking better than new! Very friendly, easy to deal with - this place is a true gem!

Leo resoled my shoes from many years ago. The soles fell off on Easter Sunday, April 20, 2025. My…read moreshoes were ready, like promised. Excellent service. I also purchased another pair of shoes, while there. Leo is very friendly. I highly recommend Leo's for any type of service. Laurie Gaertnier

A great place for footwear, and the owner is a charitable, giving, person. -Jay Craigread more

I was charged $30 for a simple glue job on the tip if the sole. When I brought the shoe in, he…read moreripped the entire sole off to show me the dirt on the bottom. Two days later, after one wearing, the sole has come apart where he ripped it and now his phone is busy busy busy. I think it is off the hook because I have been trying for half an hour. will be asking for a refund. Will let you know if he is an honest man when I can get through to him

Roger's shoe repair is a JOKE. IT NEEDS TO BE SHUT DOWN…read more Fire hazard. He is a liar and doesn't do the work. Lied about time frame..never fixed my purse...didnt want to look for it. I demanded he search through his PILES of stuff on the floor. He should NOT run a business..well he has a business ..so he says... but doesnt take care of ANY BUSINESS.LOCK THE DOOR AND SHUT IT DOWN.

Roger is pleasant enough but sadly incapable of completing work. His store is an organizational…read morehazard - items strewn everywhere. He had my shoes for three weeks. I phoned after 1.5 weeks, as he suggested, and after looking around a good while, with me on the phone giving a description, he found them. He said he "hadn't got to them yet", but would work on them in the next day or two. I phoned 3 more times over the next 1.5 weeks and each time he said he was "working on them now". After three weeks I understood the situation and went to collect them. They were untouched. I think he loves to potter around in his shoe den but you're not likely to get your shoes fixed!

Red Wing shoes are amazing. No one is going to argue that. It's more the store that is off. Some of…read moretheir shoes don't have prices and the employees don't want to even look them up in the computer, which to me is mind-boggling as how they want to sell shoes. I got a feel attitude vibe.

From the owner: The Ultimate Fit Experience is at your local Red Wing Store. Years of innovation have led to an…read moreexperience that gets you in the perfect pair of work boots. When you step into the store, the whole experience is engineered and built for one person--you. Your Red Wing Ultimate Fit Specialist will help you build a fit system tailored to your specific needs to keep you supported, comfortable and safe--all day, every day. We also offer comprehensive care after your boot purchase, including complimentary oiling and lace replacement for as long as you own your footwear, plus convenient access to minor and major shoe repair. To learn more about the Ultimate Fit Experience, visit us today!

Don't go, just don't. He can't or he just won't... he'll possibly damage a separated sole even more…read morewhile he's telling you he doesn't have the proper materials to do the work. It's honestly more like he wants a certain type of people to just not be in the facility at all. Go to Leo's in rock island instead. I didn't want to give even one star but it made me.

Notice on the business's front door says water turn off for non-payment of service. Business was…read moreclosed at 9:30 when I stopped by to have a shoe repaired.... Monday May 13th 2024.