Our Dodge Ram 1500 truck blew a tire on I-72. AAA towed our vehicle to Discount Tire. There were…read moremany customers, but we were helped in a decent amount of time. Jacob found a reasonably priced tire for us and it was ready right before closing. As we started to get into the vehicle, Jacob and another tech ran from the store and got our attention. They had noticed that something was wrong when the tire was back on the ground. It was crooked. We received some suggestions for a repair shop as well as cold water. We made arrangements for a Lyft driver and hotel. We returned the next morning and the tow truck driver was able to coordinate with Discount Tire employees to reload our vehicle. Shoutout to Assistant Manager Jacob and the technician who kept us safe and helped locate repair shop options.

I really think they deserve more than 3.4 stars. I have always had good service and they work…read morewall-ins in. You have to be prepared to wait sometimes. The staff is super professional and respectful. I would recommend this store to anyone wanting to get value for their tires and ongoing service. They have replaced my valve stems and keep my tire pressure maintained for no charge.

Vincent and his crew of Samuel, Mason and Daniel did an absolutely fabulous job of moving us into…read moreour new home. From the time they arrived and draped my glass storm door in a blanket, I knew this professional crew would take good care of my belongings. This is the first time I moved and nothing was broken! If you want moving day to go smoothly, call Prime, it's worth the cost!

These guys are great. They arrived on time and got to work…read more They are tidy and know what they are doing!

amazing movers, they quick and response, carefully move my stuffs. I will continue use them for…read morefuture.

Brandi was absolutely the BEST experience in moving we have ever had! She went above and beyond for…read moreus, and we simply cannot recommend this business enough! We are SO lucky and so is this business to have an employee like Brandi!

Saved Our Road Trip When We Needed It Most We were on a…read moretough road trip from Houston to Appleton, Wisconsin for a funeral when our 2022 Hyundai Palisade died Friday in front of D'Arcy's Pint in Springfield. We called the local Hyundai dealership first and they blew us off with zero help. Springfield Autobody and Towing showed up fast, towed us in, diagnosed the bad alternator, and went way above and beyond -- they offered to come in on Saturday when they were closed and had the remanufactured alternator installed and ready by Monday so we could get back on the road. They genuinely cared about helping a family in a bad spot. Thank you to the whole team -- Highly recommend! -- Matthew (Houston, TX) May 2026

I was driving from Chicago to Springfield, IL with my kids to visit the Lincoln Memorial when my…read morecar suddenly began shaking during acceleration. Nervous to continue the trip with my little ones, I pulled over and searched for a local 24/7 towing company. That's when I found Springfield Autobody and Tow. Not only did they come out quickly to tow us, but they went above and beyond--despite being closed, they didn't want to leave a mom and her kids stranded. They were incredibly kind and welcoming. Their kids even played soccer with mine while we waited! They diagnosed the issue right away--a simple sensor replacement. What they called a "quick fix," I consider a true blessing in disguise. Jerry and Maria, along with their amazing staff, made what could have been a stressful situation feel safe, friendly, and even heartwarming. I couldn't have asked for a better team to help during an unexpected breakdown. Thank you all for your outstanding service and kindness.

Today I saw club carwash, I was so excited. My car needed cleaning. I have had my car washed in…read moreOklahoma, Kansas and now Illinois. I have never been disappointed. Yet another fabulous wash. My car is always fully clean, it helps with the attendant attention to detail pre wash. And I am able to finish with a thorough vacuuming with the exceptional amount of suction. I love club carwash and totally recommend it.

Always greeted with a friendly staff. Always leave with a clean car. What more can you ask?read more