A very positive experience. Very knowledgeable and extremely fair. Great communication during…read moreevery step of the process. Outstanding work!

I was driving from Chicago to Springfield, IL with my kids to visit the Lincoln Memorial when my…read morecar suddenly began shaking during acceleration. Nervous to continue the trip with my little ones, I pulled over and searched for a local 24/7 towing company. That's when I found Springfield Autobody and Tow. Not only did they come out quickly to tow us, but they went above and beyond--despite being closed, they didn't want to leave a mom and her kids stranded. They were incredibly kind and welcoming. Their kids even played soccer with mine while we waited! They diagnosed the issue right away--a simple sensor replacement. What they called a "quick fix," I consider a true blessing in disguise. Jerry and Maria, along with their amazing staff, made what could have been a stressful situation feel safe, friendly, and even heartwarming. I couldn't have asked for a better team to help during an unexpected breakdown. Thank you all for your outstanding service and kindness.

I found myself in the parking lot of Target with my two year old and a car that would only go in…read morereverse. Had to take an uber home and to work the next day. Got to work and one of my co-workers called Elite and before I knew it my car had been towed, repaired and returned. It's nice to know there are still businesses that are willing to go that extra mile. Thanks Jim Carver Caitlin H

I have been to Elite Autobody a few times over the years. In my experiences they have been very…read moregood at customer service, very helpful and knowledgeable when it comes to insurance and very honest when it comes to estimates. I've had body work done after an accident and once done you would never know. I would recommend this shop to everyone! Lori Feger

Their staff are so friendly and helpful! Work done after my car was smashed was excellent. Highly…read morerecommend!

From the owner: Caliber Collision is your trusted choice for auto body repair in Springfield, IL. Recognized as an…read moreI-CAR Gold Class facility and one of Forbes' Best Large Employers, our certified technicians use state-of-the-art equipment to restore your vehicle quickly and safely. Conveniently located at 1901 N Dirksen Pkwy, Springfield, IL 62702 off E Sangamon Ave near I-55--just minutes from Illinois State Capitol and Abraham Lincoln Presidential Library--we handle everything from minor dent removal to major collision repair. Backed by a limited lifetime warranty and flexible payment options, we proudly serve Chatham, Sherman, Rochester, Leland Grove, and Grandview. Trust Caliber to Restore the Rhythm of Your Life®.

I had my Ford Mustang updated with some custom work including painting wheels, added a spoiler and…read moresome stripes. It was done very timely and they kept in touch through out the process. I was pleased.

Quality service fast & affordable I loved there service and Rebecca was so pleasant to talk with…read more They are really doing great work there I appreciate them so much for all there hard work thank you much

Ron has been in the auto body business all his life. He has worked on all of our family car's…read more Always did a superb job! Very reasonable in ĥos price to do the repair.

These guys were great. Knew the moment I walked in and saw their pooch they were going to be great…read morepeople. Had a self inflicted RV and toad accident on a Sunday afternoon, Monday morning called them with desperation to have then pull out the rear driver side of my rig so I could get access to my power cord and inverter. In sweltering heat, Brandon and one of his workers were able to pull it out and get me back on the road, even thought I knew they were already backed up. Would highly recommend them. Mick did a great job bringing up his boys.

Our 2018 travel trailer had roof damage during a storm in June of 2018. MBC was great and quick…read moreabout repairing the damage and replacing the roof. They were friendly and very patient with us. I was worried because there were several punctures in the roof, but did not penetrate the inside. The only issue was that after we got the trailer back we did not use it until the following summer (2019). In 2021 we finally got our camping scheduled (post covid) and went out on a rainy weekend. My husband noticed a leak in the A/C unit and we thought it was condensation, until we were being dripped on consistently. He opened the cover and noticed the extra long screw were not tightened down. In fact, they were barely on the end of the screw. He tightened them and we contacted MBC. They denied fault and said it was not warrantied. We asked if they could repair the floor that had been damaged by the water at our cost, and they were too busy to schedule us anytime. I asked to be put on a list to repair and as of the end of 2022 have not received any contact. They said on their website that they guarantee their work for as long as you own the vehicle, but unless otherwise noted. Guess I now know the "otherwise noted" as incomplete work which causes damage to the vehicle. We have since patched the moldy flooring in the main living area, but have no idea how far under the kitchen this damage has extended in the past 2 years. In my opinion, this damage was a slow dripping leak that could not have been evident until we started noticing the soft floor. Still waiting . . . . I would definitely be very careful when using this company.

Always a great experience. Locally owned with people who care about their customers and making sure…read morethey get the best with on they vehicles

From the owner: Automasters Collision Repair has been providing quality auto body repair for the Springfield,…read moreIllinois and surrounding communities since 1990. We provide both expert color matching and unibody & frame straightening. We work on all types of foreign an

I have paid insurance without a claim for 25 years so needless to say I was unfamiliar with the…read morewhole process, and with common business practices today, I was prepared for a fight. I hit a deer in our 3 month old van crushing the whole left front corner, bumper, headlight and grille. The hood was bent and mirror was also broken and hanging off. Zara's exceeded my expectations both in time and service. They gave me a nice loaner at absolutely no charge, had parts ordered and the van like new in less time than it took my insurance to issue a check. It was 4 days done and all behind us. What a refreshing experience, a real tribute to today's local commerce. I can't possibly imagine how anyone could give better service, or provide more professional work. A+ PERFECT, HIGHLY RECOMMENDED!

I was in an accident. These people helped me understand the process for getting my car evaluated…read more Unfortunately it was totaled but the customer service was good.

I have had the pleasure of working with the Bitschenauers through several accidents most of which…read morewere not our fault. They were friendly and provided new parts. The quality of work and the paint jobs have always been beyond expectations. Laurie and Kim have always been helpful and told us just what was involved. They have always been prompt and have even provided a car on occasion. Both Bob and Bill have gone out of their way to make sure that I was satisfied. I don't like to think about the accidents we have been involved in, but I know that I will get a quality job at Bypass. It has been a pleasure of ours to have done business with them over the past 15 years. We would really hate it if you guys ever decide to retire. Thanks again for another quality job. Truly Lee R Korty

Insurance estimated that my repair should take 8 days. It took almost 6 months! I had to bug them…read moreweekly for 5 months. "Parts aren't here, we don't have the people who can work on this, now it won't turn on." It's a Chevrolet, not a Jaguar. They stole a $250 tent out of the trunk. After 5 months I kept pushing and asked "What parts are you waiting on?" They couldn't get a headlight. I went online and ordered a headlight. Had it delivered and walked it into their office 3 days later. They inflated the bill to insurance from original estimate of $7k to over $11k because they couldn't find a competent technician. Avoid!