On day 5 of a 6 week trip, my shifter departed from the shifter rod, and I was dead at the gas…read morestation. I called Rydn Drty, and Rob was there within 15 minutes. He fixed it quickly, and I was on my way. He saved this old lady a lot of grief, and I am very thankful.

I took it in for a recall. Found several other "issues" and telling me I didn't tell them the main…read moreissue. Paperwork says I told them. Also noticed $200 charged for the recall work. It's there again because they didn't fix it. We think it's this. We think it's that. We think.... She said she'll try to get me my recall charge back. The service advisor won't take calls until I ask for the manager. Won't call back when she says she will. Have been left in the dark. Have blocked me on social media after leaving reviews. Made a post online. People flooding my post in replies with the same experiences.

Just bought my 4th bike from Jeff at Halls Cycles. I recently relocated to Arizona from Iowa and…read morewas looking for a Dual Sport. I waited until Halls had something that would meet my needs and Jeff once again took great care of me. Maybe it would be more convenient to buy something here in Arizona but the customer service, buying experience, and trust in Halls made it more than worth the wait including having my bike shipped. Thanks Jeff for once again providing incredible service!

Took wheels and a tire I did not buy there to be mounted. HD in town will not do this. Fast…read morefriendly service. All employees are very knowledgeable and helpful. Will be back next time I need anything for my bike.

Did business with Capital City Motor Sports for some years. They seemed kind, reasonable, even…read morefriendly and fair, doing fair to middling maintenance on my vintage Honda. But after keeping me on two wheels for around 4 years (it was my first ride) they suddenly and inexplicably held onto my bike for almost a whole year with continued fuzzy explanations of what was actually wrong with the motorcycle and lame excuses for why the work wasn't being completed. When I stepped up about the situation they told me the gas tank and fuel system were shot from sitting. Since repairs were now cost prohibitive I was pressed into selling the aging bike for scrap price to them. Needless to say I've never done business with Capital City again. Note they are not BBB Accredited. I miss my bike.

I was quite impressed on how fast and concerned management Seth and Ed jumped on a communication…read moreproblem I was having with the service dept so they made sure they stayed in touch with me and my bike was completed in a timely manner and the work was professionally done thank u Seth and Ed I would recommend

hello I am Ronne Curtis and the people have my ATV and I was wondering if I'll be able to get it…read moreback anytime soon I took it in to get repairs done on it and it's been almost a year since it's been there I talked to Ed on the phone. He keeps telling me when they get results or find out anything. They'll give me a call. It's been there almost a year and I not heard anything. I even take my car and drive out there and I still do not find out anything. They keep telling me when they find out something. They'll get a hold of me. I think they're a bunch of liars because they never call and I think they'll keep my for Wheeler

World of Powersports in Decatur Illinois is a great service place!!!…read moreThey took care of tires on my Indian Roadmaster. They did a great job and my bike looked great when I got it back!!! The service team listened to what I needed and gave me great advice. Now I look forward to many miles of carefree riding.

Okay so wth, Needed guidance, went to this guy and asked to get a bearing knocked out and bearings…read moreput in right? So this guy says he will give me a call in an hour and it should be done, then when me and my gf come back later he literally is panicking and then said he just got started on it and it would take him an houragain, so we waited and then it didnt take long, but them not even knowing there was no distance collar...... and i had to look that shit up, is disappointing as fuck. wasted $40 in gas and $140 on the damn bearings just for me to knock them out againthanks