I had them do an oil change on my 1973 Mercury Cougar and was told I needed an oil pan because the…read moreexisting pan was rusty and leaking, they found one online for over $600.00 so I found my own from West Coast Classic Cougar for $ 85.00. was charged $884.83 to replace a part that had at most 10 bolts to swap out. It was a simple swap nothing from the suspension needed to be removed, so I am perplexed about the inflated labor cost. I would strongly advise anyone with a classic vehicle to avoid this shop at all "cost" I received a call from Steve explaing the high labor cost to do the oil-pan swap and in the beginning he did inform me that his labor cost books did not go back that far for a 53 year old vehicle so in all fairness I googled the process of replacing said oil-pan and found out that the motor did need to be raised to allow room to make the swap. Steve did explain this to me but when I said that was his opinion boy did his demeanor change and as others have commented he did get rude. so I am amending my review to be fair to the shop; but I still would not recomend this shop for classic car repair. It is sad that it is very difficult to find a reputable repair shop in Springfield for classic cars.

Did everything they said they'd do, didn't charge extra. It was a pleasure doing business with a…read morehonest company for a change. Especially an auto repair place who are notorious for ripping you off. I recommend Jack Stoldt auto service to all!

Our Dodge Ram 1500 truck blew a tire on I-72. AAA towed our vehicle to Discount Tire. There were…read moremany customers, but we were helped in a decent amount of time. Jacob found a reasonably priced tire for us and it was ready right before closing. As we started to get into the vehicle, Jacob and another tech ran from the store and got our attention. They had noticed that something was wrong when the tire was back on the ground. It was crooked. We received some suggestions for a repair shop as well as cold water. We made arrangements for a Lyft driver and hotel. We returned the next morning and the tow truck driver was able to coordinate with Discount Tire employees to reload our vehicle. Shoutout to Assistant Manager Jacob and the technician who kept us safe and helped locate repair shop options.

Appointments are not honored!!!…read more I arrived 25 minutes before my scheduled appointment at 8:15 am, and they didn't start working on my vehicle for 1 hour and 15 minutes after my appointment time!! Originally, I was told it would take 45-60 minutes to replace 4 tires and one tire pressure sensor, but then when they actually started on it the said it would be done in 10 minutes. The Store Manager was very unconcerned with my situation and just dismissed me like he didn't even care about my business. I guess spending over $1400 is not important to him. I will be driving to Costco in Peoria, IL for my future tire needs!!!!

Convenient location if you're on a Route 66 journey and trying to manage costs . . . as we were…read more It's in a great location with respect to other retail and motels. Of course gas prices were lower than traditional stations in the area and because it kept on on our Route 66 route it worked out great.

I was expecting to pay a lot for the amount of work that Sam's tire technicians in my truck. But…read morewhen I got the bill it said that I owed absolutely nothing. I highly recommend Sam's tire repair shop very much.

I was driving from Chicago to Springfield, IL with my kids to visit the Lincoln Memorial when my…read morecar suddenly began shaking during acceleration. Nervous to continue the trip with my little ones, I pulled over and searched for a local 24/7 towing company. That's when I found Springfield Autobody and Tow. Not only did they come out quickly to tow us, but they went above and beyond--despite being closed, they didn't want to leave a mom and her kids stranded. They were incredibly kind and welcoming. Their kids even played soccer with mine while we waited! They diagnosed the issue right away--a simple sensor replacement. What they called a "quick fix," I consider a true blessing in disguise. Jerry and Maria, along with their amazing staff, made what could have been a stressful situation feel safe, friendly, and even heartwarming. I couldn't have asked for a better team to help during an unexpected breakdown. Thank you all for your outstanding service and kindness.

A very positive experience. Very knowledgeable and extremely fair. Great communication during…read moreevery step of the process. Outstanding work!